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Arlene A.

Arlene A. - charity reviews, charity ratings, best charities, best nonprofits, search nonprofits
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North Shore Animal League America , Inc.
May 24, 2011

I recently made a donation to honor a family member's anniversary. Staff members handling the donation were rude, dismissive and unhelpful. I received no response to written or telephone communication. If this is how they operate when dealing with donors, how are they treating animals in their care?

The Great!

I've personally experienced the results of this organization in...

No response to messages

Ways to make it better...

If I had to make changes to this organization, I would...

Start all over again with new staff, new mission statement.

More feedback

Was your donation impactful?

No

How likely is it that you would recommend that a friend donate to this group?

No

How likely are you to donate to this group again?

No

When was your last experience with this nonprofit?

2011

MY ROLE:
Donor & Contacted and complained via phone, email, letter.

Review from Guidestar