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Arlene A.

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North Shore Animal League America , Inc.
May 24, 2011

I recently made a donation to honor a family member's anniversary. Staff members handling the donation were rude, dismissive and unhelpful. I received no response to written or telephone communication. If this is how they operate when dealing with donors, how are they treating animals in their care?

The Great!

I've personally experienced the results of this organization in...

No response to messages

Ways to make it better...

If I had to make changes to this organization, I would...

Start all over again with new staff, new mission statement.

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Donor & Contacted and complained via phone, email, letter.

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