TEEN LIFELINE INC
TOP-RATED 2012
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Target demographics: Youth in Arizona.
Geographic areas served: State of Arizona.
Mission:
Teen Lifeline was established in 1986 to impact the devastating problem of teen suicide through a free, confidential, peer supported hotline and life skills development that empowers Arizona's youth to reach their full potential. The core of Teen Lifeline is its Peer Counseling Hotline which provides troubled youth throughout Arizona the opportunity to access immediate help from a Peer Counselor 7 days a week, 365 days a year. Teen Lifeline is the only Peer Counseling Hotline in Arizona and one of only 32 nation-wide. Each year, Teen Lifeline receives more than 7,000 calls for help from youth ranging in age from 8 to 22. Calls are answered by Peer Counselors who receive a minimum of 74 hours of training and are supervised at all times by a master's level behavioral health clinician. The training and staff support allow these volunteers to confidently help other teens resolve problems ranging from school problems and relationship issues to suicide, dating violence, and being a victim of abuse. By providing a free, confidential service, which is available to address any issues that a teen may be facing, Teen Lifeline helps prevent unresolved problems from leading a youth to consider suicide as an option. In October 2003, Teen Lifeline received Crisis Intervention Program Certification through the American Association of Suicidology and was the first peer counseling hotline to receive such certification. One of the core values of AAS is that every citizen has the basic right to necessary assistance in life threatening or other crises. This value reflects the basic philosophy that an active intervention must be done in life threatening situations. AAS certification assures the community that the services provided by Teen Lifeline adheres to current, nationally recognized best practices standards of care, training and a commitment to quality improvement.
Results:
In 2012, Teens Lifeline received 11,424 hotline calls, an increase of 11.5% from 2011. This demonstrates that peer counseling continues to be a critical tool for troubled youth in Arizona.
Our Community Education program reached over 36,000 people, providing awareness, education and prevention within the community focusing on various teen issues such as teen suicide, depression and grief. We provided services in 110 schools, 53 community and youth based organizations, 7 corporate business, 8 conference and 1 church.
Teen Lifeline has trained 55 new teen volunteers bringing our total to 81 active ten volunteers. All Teen Lifeline Peer Counselors complete the Life Skills Development Program before they can answer any calls.
Our Community Education program reached over 36,000 people, providing awareness, education and prevention within the community focusing on various teen issues such as teen suicide, depression and grief. We provided services in 110 schools, 53 community and youth based organizations, 7 corporate business, 8 conference and 1 church.
Teen Lifeline has trained 55 new teen volunteers bringing our total to 81 active ten volunteers. All Teen Lifeline Peer Counselors complete the Life Skills Development Program before they can answer any calls.
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macman418
07/02/12
I first learned about Teen Lifeline through a customer who was involved as an Advisory Board member and invited me to attend the organization's Crystal Ball event. While I was not able to attend, I took the opportunity to research Teen Lifeline and ultimately wanted to learn more. After taking a ...
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cpg066
07/02/12
Teen Lifeline is an organization I learned about through their Fundraising Coordinator, who has shared the history and mission of the program with me. They directly address the tragedy of teen suicide in Arizona by running a telephone hotline for any teens in Az (or the country, because they receive...
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Kathy54
07/02/12
Teen Lifeline not only gives support to callers but is also a great support system for the volunteers and staff. I have been with the TLL family for only six months, and I have made great friends and have learned so much about myself and how to be a better friend. After completing over 70+ hours of...
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