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Teen Lifeline Inc

Rating: 4.99 stars   85 reviews 5,761

Address:

PO Box 10745 Phoenix AZ 85064 USA

Mission:

Teen Lifeline was established in 1986 to impact the devastating problem of teen suicide through a free, confidential, peer supported hotline and life skills development that empowers Arizona's youth to reach their full potential. The core of Teen Lifeline is its Peer Counseling Hotline which provides troubled youth throughout Arizona the opportunity to access immediate help from a Peer Counselor 7 days a week, 365 days a year. Teen Lifeline is the only Peer Counseling Hotline in Arizona and one of only 32 nation-wide. Each year, Teen Lifeline receives more than 12,000 calls for help from youth ranging in age from 8 to 22. Calls are answered by Peer Counselors who receive a minimum of 72 hours of training and are supervised at all times by a master's level behavioral health clinician. The training and staff support allow these volunteers to confidently help other teens resolve problems ranging from school problems and relationship issues to suicide, dating violence, and being a victim of abuse. By providing a free, confidential service, which is available to address any issues that a teen may be facing, Teen Lifeline helps prevent unresolved problems from leading a youth to consider suicide as an option. In October 2003, Teen Lifeline received Crisis Intervention Program Certification through the American Association of Suicidology and was the first peer counseling hotline to receive such certification. One of the core values of AAS is that every citizen has the basic right to necessary assistance in life threatening or other crises. This value reflects the basic philosophy that an active intervention must be done in life threatening situations. AAS certification assures the community that the services provided by Teen Lifeline adheres to current, nationally recognized best practices standards of care, training and a commitment to quality improvement.

Results:

In 2013, Teens Lifeline received 12,757 hotline calls, an increase of 10.3% from 2012. This demonstrates that peer counseling continues to be a critical tool for troubled youth in Arizona. Our Community Education program reached over 36,000 people, providing awareness, education and prevention within the community focusing on various teen issues such as teen suicide, depression and grief. We provided services in 147 schools, 31 community and youth based organizations, 6 corporate business, and 9 conferences. Teen Lifeline has trained 73 new teen volunteers bringing our total to 106 active ten volunteers. All Teen Lifeline Peer Counselors complete the Life Skills Development Program before they can answer any calls.

Target demographics:

Youth in Arizona.

Geographic areas served:

State of Arizona.

Programs:

The peer-to-peer hotline is a 24-hour hotline where teens can call to talk to teens and they can help each other make healthy decisions. Our Life Skills Development program trains the teens to answer the hotline, as well as teaches them skills such as communication, listening and problem-solving (along with other skills) that they will use throughout their lives. Our Community Outreach and Education program teaches teens how to deal with suicide and depression, grief and loss, stress and coping, and bullying. We also have presentations for adults on what to do if you believe a teen is suicidal. Most presentations are free of charge.

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More Info

www.TeenLifeline.org

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Reviews for Teen Lifeline Inc

Role: Professional with expertise in this field
Rating: 5 stars  

What a great resource for our tweens, teens, and families today! It is a wonderful tool to be able to offer the community that I work in.
It is always beneficial to have information for parents, to help teens work through pressing issues, help create some needed coping skills, and know there is always someone for them to turn to.
I am looking forward to working with them again this school year.

 
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Rating: 5 stars  

This is such an amazing organization that truly helps give teens an outlet to get free help. Everyone is super friendly and professional. The outreach is fantastic and the results are life-changing. I volunteered when I was in high school 15 years ago and it really opened my eyes to the importance of being there for others. Fast forward to today, and this non-profit is thriving and making a significant difference to reducing Arizona's suicide rate.

 
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Rating: 5 stars  

Teen Lifeline was a great resource at our school this year. Their guides, hotline, community education and prevention services were valuable resources for staff, students, and parents. Knowing the warning signs and what one can do to help support a child in crisis helped us to identify and provide supports for children battling with depression.

 
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Rating: 5 stars  

1 person found this review helpful

I was introduced to Teen Lifeline in 2009 when I began working for a company that was involved as a donor. I was fortunate to be able to attend the annual fund-raiser event sitting at the company table and also playing in the annual golf tournament fund-raiser. Attending these events allowed me to gain an understanding of all the great things this organization does in the community. Coming from a financial background, I know Teen Lifeline spends their money wisely. If it doesn't make an impact in the community, it isn't spent. The peer counseling is what they do best. Teens want to talk to other teens about issues. They don't want to talk to adults. I know this first hand as I have a 14-year old daughter. Investing in a teen's future is a noble cause and Teen Lifeline is a class act. I always look forward to the annual fund-raising event where I'm reminded that my donations are saving lives. When you hear the stories of 5 or 6 teens who may not have been there that evening if it weren't for Teen Lifeline, you can't help but shed a few tears of joy. I strongly encourage you to take a look at this Organization and what they do. I know you will want to be a part of its mission.

 
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Rating: 5 stars  

Teen Lifeline Inc was truly a lifeline for my school! They were there for us to help support our staff, students, and families when we lost a student to suicide. They educated our staff on the signs to look for in students in order to provide early intervention and support in order to help prevent another tragedy. They worked with our students to help them identify the warning signs in themselves and their friends, and what to do if they see them. They also hosted a parent night to help parents understand their children and what they are feeling, as well as provide resources to the families. I have countless resourced that were provided by Teen Lifeline that I have handed out to parents and students when they are needed. I cannot express my appreciation enough for what the wonderful people that work at Teen Lifeline have done for my school! They have been there to support us and our community to help us help our children in so many ways!

 
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Role: General Member of the Public
Rating: 5 stars  

Teen Lifeline has really had a positive impact on our school. They have always been more then willing to come and speak to our classes and help provide support when our students needed it. We had a student commit suicide last year, and we relied on TeenLifeline to be there as a support to all of our students as they went through that difficult time. Its so important to have an agency where you can have people talk to struggling teens.

 
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Role: Professional with expertise in this field
Rating: 5 stars  

Teen Lifeline Inc. volunteer program is phenomenal! The training, support, organization is an excellent life skill for high school aged teens. Adolescence is a tough time, and often adults forget that each hour teens are faced with choices, decisions, and conflict. Teen Lifeline not only provides support for those teens in need of support, but an opportunity for teens to volunteer and get real life experiences and life enhancing skills. I recommend this agency to any teen that is interested in volunteering for an agency that trains teens to be confident, informed, positive role models in a safe and supportive community.

 
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Role: General Member of the Public
Rating: 5 stars  

Wonderful and caring people! A valuable asset to the community.

 
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Rating: 5 stars  

Teen Lifeline is wonderful. They have served our school and district for many years. They are our greatest asset in our community and serve our students at a moments notice.

 
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Role: Professional with expertise in this field
Rating: 5 stars  

Teen Lifeline has powerfully impacted my school and students for over 5 years! Through the educational expertise of Alicia Celis, I have learned to be a more effective listener and first responder for a student in crisis. Teen Lifeline has presented the Teen Depression/Suicide 50-minute curricula and each time 2-3 students come forward with serious emotional concerns that otherwise may have gone unresolved. For example, a 9th Grade student broke down in tears and confessed that she had been using an unprescribed substance to self medicate because she was in an abusive relationship. She received the supportive counseling that she needed and later stated that "the Teen Lifeline presentation saved my life." That particular student went on to become a Teen Lifeline Hotline Volunteer and is currently studying psychology at Arizona State University. I am impressed and very thankful for the Teen Lifeline Organization and the positive impact it has on our school community.

 
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