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2019 Top-Rated Nonprofit

Waypoint

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Nonprofit Overview

Causes: Child Day Care, Children & Youth, Domestic Violence, Family Violence Shelters, Homeless & Housing, Homeless Shelters

Mission: To inspire people to move forward.

Results: Last fiscal year, Waypoint made the following impact: - 301 homeless individuals, including children, were provided emergency shelter. - 956 homeless and nearly homeless individuals were supported through Rapid Re-Housing and Homeless Prevention Programs. - 28,902 meals were served to individuals, including children, at the Madge Phillips Center Shelter. - 3,106 individuals were connected with the Centralized Intake Program to assess and support their housing crisis. - 78% of Waypoint clients supported with a housing crisis exited to permanent housing. - 2,843 domestic violence victims/survivors were served with advocacy, safety planning, and support. - 6,822 phone calls were answered through the 24/7 Domestic Violence Resource & Support Line. - 162 children (weekly average) were provided with financial assistance so they could receive quality child care. - 98% of children who exited a KidsPoint Learning Center & Preschool were developmentally on track for kindergarten. - 97% of school age youth enrolled at KidsPoint reported having a positive sense of self and a positive relationship with an adult outside of their family. - A total of 522 children (weekly average) were served through two Learning Center & Preschools and multiple Before/After School Programs and Summer Day Camps.

Target demographics: people in crisis due to poverty, homelessness, and domestic violence.

Direct beneficiaries per year: Nearly 8,000 people.

Geographic areas served: Cedar Rapids, IA

Programs: Waypoint is a multi-service agency composed of two divisions, Critical Services and Child Care. Critical Services consists the following programming: • Madge Phillips Center Shelter: Providing homeless women and families with children with overnight shelter, basic needs, information, referrals, one-on-one support, and skill development. • Centralized Intake: Serving as the central point of contact for all households experiencing a housing crisis or seeking emergency shelter in Linn, Benton, and Jones counties. • Rapid Re-Housing: Helping homeless households secure permanent housing through housing search and identification, landlord advocacy, case management, and limited financial assistance. • Homeless Prevention Services: Supporting households that are nearly homeless with community resources to support housing stabilization and referrals to prevention programs. • Domestic Violence Victims Services: Empowering victims/survivors of domestic violence and their families with advocacy, a 24/7 resource and support line, and support groups Waypoint's Child Care Program, KidsPoint, serves over 500 area children daily. An on-site Family Support Specialist assists families with needs outside the scope of the classroom and offers Sliding Scale-Fee Assistance when applicable.

Community Stories

36 Stories from Volunteers, Donors & Supporters

Board Member

Rating: 5

The staff and volunteers at Waypoint are one of a kind. They are steadfast in their mission of moving people forward and handle each individual with kindness and compassion. The organization is vital to women, children and families in Cedar Rapids and surrounding counties. I believe in Waypoint.

Board Member

Rating: 5

I have been involved with Waypoint for the past three years as a volunteer and board member. This organization does more good for our community than we could ever give them credit for. The people at Waypoint spend countless hours helping others in need, saving lives, and building a safe place for those who need one. They care children in their day care centers at a level anyone would be proud to be a part of. Join me in congratulating everyone who is a part of this great organization! Great Job Waypoint!

Board Member

Rating: 5

Waypoint is an incredible organization and provides great services within the communities they serve. I'm honored to serve as a Board Member and look forward to working with them on their mission.

Board Member

Rating: 5

I could not be more proud to serve on the Waypoint Board of Directors. Waypoint has 125 years of moving people forward. They impact lives in such a positive way everyday! Their preschool program for full pay and subsidized pay has over 95% of children kindergarten ready. They help with rapid re-housing to those in need of a home and help with domestic violence awareness as well as mentoring those that have been impacted. 125 of moving people forward...WAY TO GO WAYPOINT!

Teri G. - 2019 Board of Directors President

Board Member

Rating: 5

I am actually a former client and current board member of Waypoint Services. Without the services and support I received from Waypoint, I'm not sure what direction my life would have taken. The staff truly cares about the well being of each individual they serve. Their mission - to help individuals move forward in their lives - is evident in everything they do. I am grateful for the support I was given, and honored to pay it forward with my role on the board of directors.

Jaymie M.

Board Member

Rating: 5

Cannot say enough great things about Waypoint! When I was asked to be on the board, it was a no brainer. My time with Waypoint has been amazing. They are dedicated to the community and the people they work with. The staff are top notch. We are so lucky to have Waypoint in our Cedar Rapids community!

Volunteer

Rating: 5

Waypoint is an embodiment of their mission; helping to move people forward in their life. They are highly needed in our community. I choose to volunteer with Waypoint as my journey in this life has not been the easiest. Waypoint helped me to move forward in my personal life. I was once a recipient of their services. What many did not know as I hid it; was I was married to an alcoholic. We met in high school at a young age. I always wanted it to be better, for him to be better and for me to be better. It was very turbulent. One evening, I had to call 911. I feared for my life. I had feared times previously; but this time I knew in my heart I had to call. I was able to escape to a nearby home. He was arrested and the state pressed charges. I met multiple times with the assistant county attorney and the victim advocate. I received information that Waypoint put together that was helpful to me. I am forever grateful to the state and to Waypoint for the kindness they extended to help me move forward in my personal life. I was able to get to a point where there was more of an assurance of safety. I then was able to focus on getting the help I needed. It has been a journey of healing and moving forward and as mentioned, I am forever grateful. When it indicates below to choose your role, I am thankful to be a volunteer now.

Board Member

Rating: 5

Such an amazing organization. Can't say enough great things about the staff and what they do for our community.

Volunteer

Rating: 5

I start working at Waypoint as a college intern. After completing my internship, I continued my career at Waypoint as a volunteer. I was very impressed with the housing, and food, services Waypoint provided. No is never a word used with someone is requesting resources or services. If Waypoint cannot assist the person other resources, references, or a referral are provided. This is very important working with a person in crisis. The daily positive interaction between staff and clients is another reason I decided to volunteer.

Professional with expertise in this field

Rating: 5

As an employee of another non-profit organization that provides crucial services to the most vulnerable population in our community, I applaud Waypoint's DV program and its advocates for the wonderful work they do. Their advocacy helps to improve the lives and safety of families. We are fortunate to be able to collaborate with their program and help serve survivors.

Client Served

Rating: 5

Waypoint was my sunshine on my darkest days. I am a domestic violence survivor and was put in contact with them after my last attack. My advocate drove out to my home numerous times to meet with me, they helped me pay my bills, they helped get my locks changed on my house, they gave me tools I never would of thought of to make sure I and my daughter stayed safe. They made sure my daughter had a Christmas by giving gifts!!! My advocate took thousands of phone calls for me and attended all the countless court hearings, she sat next to me and held my hand as the judge handed out my abusers sentence. Most important she taught me how to believe in myself, she reminded me this storm will pass, she helped me find my voice again. I ended up getting to know most of the waypoint team. They all reminded me everytime how strong, and beautiful I was. That is a gift I'll never be able to repay. They all were my cheerleaders during the darkest part of my life. They helped me rise above and gave me more than one opportunity to share my story in hopes it would help atleast one person. Waypoints rating exceeds 5 stars. They gave me mine and my daughters life back. I've said my army is bigger than my abusers. With waypoint behind me I've got the strongest army ever! I will end my review with this. People have lives outside of work and even if there is a rough day out side of work you never would know it. They handled every call, face to face, court appearance and so on as I was the most important person in the world. Thank you Waypoint!

Autumn A.

Professional with expertise in this field

Rating: 5

Waypoint is a nonprofit that is always looking at best practice models to better serve its clients. I have always been amazed by how well they carry out a strategic plan and really focus on needs in the communities they serve. Waypoint has been inspiring people to move forward for 125 years, this is an amazing testament to the work they do.

1 Kylynne K.

Client Served

Rating: 5

Waypoint does so much for families in and around the area; from women and children's services to Christmas gift giveaways to the community food bank, Waypoint's contributions to our community are appreciated. We use their school age services, and I feel that Jaina, the instructor at our site, genuinely cares about my children.

General Member of the Public

Rating: 5

My aunt was in a domestic abuse situation in Minnesota. Her and her 3 children, 2 of which have special needs, came to Waypoint (as she is from the eastern Iowa area). Waypoint helped her get settled into a safe place to "start over" and get out of harm's way. It is a blessing to have such a resource in the community to help people like this.

Volunteer

Rating: 4

I have been volunteering at Waypoint for the last six years and have found everyone we work with at Waypoint to be outgoing and positive role models for everyone that uses their services. We read to the pre-schoolers five times a year and interact with the teachers and children on our visits. The classes are always well-structured and the children have fun learning many skills and also are prepared to enter the school system.

1

Volunteer

Rating: 5

I am a fairly new volunteer with Waypoint, but I think they do an excellent job! They are very respectful of the clients they serve and are friendly and helpful to the volunteers. I enjoy volunteering there very much and hope to for many years to come!

Board Member

Rating: 5

I have volunteered for Waypoint for more than 25 years as a donor and member of the Board of Director's and Board of Trustees. I have seen changes in volunteers, leadership and staff but the thing that has always remained the same is Waypoints' passion to fulfill the mission of serving women and their families during times of crisis. 25 years ago we were focused mostly on fitness. We now provide quality day care with a sliding fee scale, a homeless shelter for women and their children and advocate for victims of domestic violence as well as many ancillary services. I am proud and honored to be associated with such a wonderful organization for over a quarter of a century.

Professional with expertise in this field

Rating: 5

Excellent and committed staff who have the interests of survivors at the fore-front of their work. Thank you Waypoint.

Sam T.

Board Member

Rating: 5

I have served on the Board of Directors at Waypoint for 5 years and have been a volunteer with the organization since 2004. I have heard many stories from the women and families helped by Waypoint. The staff is dedicated, professional and innovative. I am proud to be associated with this nonprofit!

1

Volunteer

Rating: 5

I served on this board for 6 years and have remained a huge advocate and supporter because of my experience as a board member. This organization genuinely engages it's board members to understand the impact that this organization has on the community as well as the women and children that it serves. We met the women in crisis and heard their stories. We hung out with the children in the shelters while assisting them at making hand made Mothers day cards. We were also invited/encouraged to go through the Advocacy training for the Assault Shelter. This is a 40 hour training experience that lead to one of the most eye-opening experiences of my life. I will never forget my first day of volunteering in the shelter and hearing the desperate cry of a mother on the phone as she learned about losing care of her children. As hard as it was to hear this, I knew that she had a support system around her within Waypoint that would lend her guidance and keep her safe. I often think of that woman and wonder what would she have done if Waypoint was not there for her...........