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2020 Top-Rated Nonprofit

Treasure Coast Hospice

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Nonprofit Overview

Causes: Hospices, Human Services

Mission: To provide access to compassionate, caring, expert and professional hospice and grief support services to patients and families at the end of life.

Target demographics: adults and children with end-life-care regardless of their ability to pay. Our Grief Support Services are available, free of charge, to anyone who has suffered a loss in the community.

Direct beneficiaries per year: over 7,000 individuals.

Geographic areas served: Martin and St. Lucie counties

Programs: Grief Support, Camp Good Grief, In-Patient Units, Music, Massage, and Aromatherapy, Children's Programs and the Treasured Pets Program, are all supported by the generous donations and grants provided by the community. Founded in 1982, Treasure Coast Hospice is a nonprofit organization of skilled professionals and dedicated volunteers serving patients and families in Martin and St. Lucie counties. Our highly qualified team of physicians, nurses, nursing assistants, social workers, licensed therapists and chaplains is a resource to individuals and families. We educate people about their options long before, during and after health issues arise, offering tools and guidance that allow you to individualize your healthcare at every stage. This partnership means that you and your loved ones can plan for and direct your journey as you personally wish. Our vision is a world where everyone has choices about their care and how to live at all stages of life. By creating an environment of open communication, we help you plan for and navigate serious or advanced illnesses, and we support your decisions to live well - and as you choose - throughout your journey.

Community Stories

18 Stories from Volunteers, Donors & Supporters

1

Client Served

Rating: 5

My best friends Mom had fallen awhile back and had been not doing so great over the last few weeks. When she decided to have hospice come evaluate her Mom after she had not been too responsive or eating , she consulted her Mom's physician. Over the weekend my best friend hadn't heard anything from TCH. I decided to call Craig with TCH and ask for guidance on what my best friend should do. He immediately went into action and had someone call my friend within a few minutes. TCH came out to my friends house and started to make her Mum comfortable right away.
Meeting Craig at the Jensen Beach Chamber was one of my favorite meets !! He explained to me how TCH is the group who counsels our youth in schools when there is a loss that effects them. I am so pleased with how quickly TCH jumped in to assist my Best Friend during this difficult time.
Thank you for all you do!
Jill M Hanson

1

Client Served

Rating: 5

Treasure Coast Hospice took excellent care of my stepmother and sister when they passed. Everyone from the nurses to the CNAs were outstanding! My stepmother was taken care of at home and my sister passed away comfortably at their inpatient unit in Ft. Pierce. They even let my family have a small service for my sister in the gardens by their inpatient unit. Everyone was incredibly kind to us and I will never forget what they did for my family.

1

Board Member

Rating: 5

2012 My Mom

Wendy the Hospice Nurse was my savior. My Mom and I were very close and I was totally lost in the dying process although I had been through it many times before. My Mom invited Hospice into her home with open arms. She knew the love that they brought with them. She was never in any pain physically or spiritually. Again the team effort from Hospice was a win win for us. At the end she was laboring for breath and my sister and I were talking to her and holding her hand. Wendy said to us just hold her hand and sit quietly. We did and a few minutes later she passed away. We asked Wendy about this and Wendy said she wanted to hear us until the end. The Hospice team attended her funeral and gave me many hugs. Hugs that I needed so very much.

2017 Aunt Ruth

Aunt Ruth was at the St. Lucie Hospice House. She was 101 when she passed and her sister age 99 was her caregiver up and until the time she went to the hospice house. Jeanette her sister as you can imagine was exhausted. I did not think she would ever leave her sister’s side until she met the caring staff at the HOSPICE house. She felt comfortable to go home and rest so that when she was by her sister’s side during the day she could give her the care that she wanted to give. At the end Aunt Ruth said she wanted to see a horse one more time. This was of course at the time an unusual request but with one call it happened. Calvin immediately went to Aunt Ruth’s side. She woke up and was able to talk to Calvin and love on him. She then went back to her peaceful rest and passed away the next day. Jeanette her sister just turned 101 and fondly remembers her last day with her sister.

1

Board Member

Rating: 5

Several years ago I attended Camp Good Grief put on by Treasure Coast Hospice. The team sat me in a circle of 20 girls ages 8-14 that had each lost a parent. A Grief Counselor led the meeting and used music therapy to assist teaching the young girls grief management tools. For two hours I sat directly next to an 8-year old girl who said nothing while we made noises on instruments and followed the counselor's directions. At the end of the session, the girl looked at me with big brown eyes and said "I really miss my daddy". I was hooked.

Later I would learn that Medicare doesn't reimburse for the grief counseling department at Treasure Coast Hospice and it is 100% community supported. Many for-profit Hospices simply send a postcard with a few bullet points to assist with grieving.

I am fortunate to enjoy a great business on the Treasure Coast and feel obligated to give back to the community. Almost daily I hear stories of how a Treasure Coast Hospice "Angel" helped a family member or loved one. Treasure Coast Hospice is my charity of choice because it helps people and eases the pain of families while going far and above the requirements set by the government.

Client Served

Rating: 1

TreasureCoastHospice
Do NOT use this company!!!
If You love and care for your loved one please do not use or count on them
No one to help us
Wrong meds sent then No meds sent until the third call !
No nurses short staffed they said !
No assistance with my mom on her dying bed no one available !
Only sent out 3 days of assistance she qualified for 7 days but the treasure coast hospice said they did not have the nurses available !!!!
She had the best insurance and needed all the care !!! We had 4 nurses replaced and 4 aids no one stays with the company. No one available for my sick bed ridden mother ! When she was dying I called for assistance and they said I need to schedule a crisis care team !!!!!!!! I was so horrified are you kidding me ...,,,
I said I’m sorry I didn’t know my mother would
Be dying tonight ! No one should up for 6 hours later my mother passed away ! They showed up to bath my mom never translated the message to anyone for help needed immediately !!!
This was the worse hospice company ever !!!!!
Do not use they are useless and DO NOT have staffing availability they are short handed !!!! Care of patient unacceptable!!My poor daughter who is 9 months pregnant and myself have such PTS from my poor mother that suffered her last days and hours from Treasure Coast Hospice NOT being dependable reliable or there to help her or us.
These are just a few reason !
Do NOT use for your loved ones please if you care about them !!!!!!

Comments ( 1 )

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CBirkett 03/23/2021

Thank you for sharing your experience. We’ve shared your concerns with our team. We are constantly striving to provide exceptional, quality end-of-life care to our patients. Due to HIPAA, we cannot address your concerns online, but we are happy to speak with you privately.

Client Served

Rating: 1

Treasure Coast hospice took my son from me and and quickly facilitated his premature death . They nights as well cut my heart from my body . They started by misrepresenting their services , or they just lied , which was followed by more lies . Including supporting sexual misconduct allegations against me , above and beyond any investigation or due process in order to strip me of my rights to care for my adult child . They promised financial hardships assistance for me and my family but then withdrew all offers , essentially another lie . They kept my son from returning to his home , in secret and by spreading lies and allegations throughout all levels of staff and management without so much as asking me a single question . They promised wound care consultation while they prepared my child for a speedy death without discussing any changes with me , more lies . They forbid me to touch my dying child and used intimidation and lies to keep me from my child's side in his last days and caused my child to die alone , except for the shift nurse coming on did find him , literally, seconds from death , so I was later told . Do you believe them ? I mean what's one more lie after weeks of lies ? As far as I know the entire heart breaking circumstances were quickly dismissed , forgotten about and kept quiet . I have made attempts to gain answers but have been left with only great disdain for hospice management and all their claims of care and support ! I found no truth to these claims but only a feeling of a huge money making operation and no love , no respect and no honor ! G.W. Tall

2

General Member of the Public

Rating: 5

The loss of my husband was and continues to be incredibly difficult. At the time of his death, I didn’t know which way to turn and struggled to deal with the immense grief. Treasure Coast Hospice was a great support system for me, which taught me grief takes many forms. Treasure Coast Hospice was a welcome relief giving me an opportunity to share my feelings or just be in the company of others who were experiencing their own loss. The group facilitator was kind, empathetic, and knowledgeable in the ways of grief. Helping me and the group work through the stages of grief and understand that grief manifests itself in different ways. I have recommended Treasure Coast Hospice to other people in need. Our group bonded and we continue to be friends who still meet to support each other and celebrate our lives.
Christine Furay
9/12/2020

2

General Member of the Public

Rating: 5

My husband passed away tragically in May 2016. I continued to move forward with the move to the Treasure Coast without knowing a single person and nearest family member over 1100 miles away. I reached out via an email in the middle of the night. At approx 7:10 am, I received a call to come in that day for a grief counseling session. These sessions (no cost) led to a grief support group of individuals who all lost their spouse(s) within the same 6 month period. For six sessions, we gathered, shared and supported one another. After the sessions ended, all of us continued for many months meeting on Wednesday evenings for dinner. It's been over 4 years, and we all check in with one another, some of us continue to meet on each Wednesday while the others know where to find us if they need a boost that week. Some of us have traveled to Europe together, one of us re-married, one of us became a grandmother, two of us volunteer at TCH, however, the bond we shared at our grief sessions will always be with us! I moved to the Treasure Coast not knowing a single person and with the help of TCH have family right here in good times and bad to love and support me on my journey. Thank you TCH for all you do! A special shout out to Agnes. Hugs....

2

Client Served

Rating: 5

A poem I wrote soon after my Mom’s passing best expresses how truly amazing the Staff & Services are at Treasure Coast Hospice!

3

Client Served

Rating: 5

My husband passed seven years ago today. He was only under Hospice care for two days, but the care and concern he and I received was extraordinary. I attended personal and group counseling for moths after I lost my husband, and I still think to this day, I would not have made it through without that counseling .

2 Joan O.1

Volunteer

Rating: 5

My story with Treasure Coast Hospice started when my Mom felt she needed to do some good with her free time and started volunteering at the Hospice. Little did we know years later TCH would be caring for my Dad. He became ill in February, 2013, and was under home hospice care while living at my sister's home. My Dad was set in his ways and at times could be difficult to please; we weren't sure how he would adapt to needing to be cared for. My family is so thankful not only for the care that Nurse Nikki gave my Dad but for the special bond and friendship they formed. She truly made his last weeks on earth happy for him and we will be forever grateful. When it was time for him to move to the Hospice House the personnel there could not have been more wonderful to us. Dad was made comfortable and we knew he was at peace. It's now my time to give back. I have been volunteering at the Hospice now for two years and I have yet to find an organization as caring as this one.

2

Volunteer

Rating: 5

I have worked in Hospice here in Stuart and in Denver Colorado for ten years. My job is simply to be with patients and families in their final hours. It is humbling and at the same time an honor. As a volunteer you see the front lines. As such you watch a myriad of staff at work. From the doctors to nurses to CNA's to even the cooks. They are a special breed and incredibly loving.

Treasure Coast Hospice has so many facets from caregiving to bereavement to plain old emotional support. You become one of our family and we want to be with you every step of the way. It is not a job but calling. When I see the love and attention paid to each of our patients it gives me goosebumps and I am so lucky to be even small part of this wonderful place.

Whether it is in home hospice or at our inpatient facilities in Stuart or Ft Pierce our staff at Treasure Coast Hospice is there to answer any questions no matter how big, no matter how small. The most tragic thing is people wait so long to contact us. It is a process that can evolve slowly or quickly. Call us just to put your mind at ease. I always say it is not the end but a beginning of a wonderful relationship. I could not feel or believe in this any stronger. Thanks for listening.
Ted Kenny

5 AmiGirl2020

Volunteer

Rating: 5

Volunteering as a Patient Visitor Volunteer for Treasure Coast Hospice for the past 13 years has been one of the most rewarding experiences of my life! My passion for 7 years has been the privilege to serve as Coordinating Volunteer for the Treasured Pets Program to assist Hospice patients and caregiver families with the care of their beloved pets at a time when it may be difficult for them to do so alone - physically, financially or both. The human / pet bond is so important - even more so to a person on his or her end of life journey. This may involve purchasing & delivering pet food & supplies, arranging for veterinary and grooming visits, active play & dog walking. It could also mean just brightening a patient's day by
listening to them tell great stories about their pets and the unconditional love they provide. We also do our best to find a new forever home for pets who have lost their Mom or Dad with no one else left to care for them. I would encourage any pet lover to join us as a Treasured Pets Volunteer, donate to help defray costs of pet care, partner with us in providing pet professional services, purchase a Pet Tribute Brick, or foster / adopt a Treasured Pet. You can make a difference in the life of a Hospice patient and a pet - maybe even in your life as well. I know that volunteering with Treasure Coast Hospice has changed me for the better - made me realize that "Every Day Is A Gift". Sharon Brown

2

General Member of the Public

Rating: 5

After the passing of my mother a close friend of mine highly recommended I seek grief counseling and suggested going to treasure coast hospice. I am so grateful I did ! The professional counselors were incredibly warm, compassionate and sincerely caring while listening to my emotional cries. We as a community are so fortunate to have a service like this ! it was an invaluable experience for me at a most difficult time in my life. Forever grateful!

2

Client Served

Rating: 5

My family has used the community grief support services at Treasure Coast Hospice in previous years for my pre-teen daughter after the death of several significant people in her life. She received individual counseling and also attended the organization's Camp Good Grief for children. After the recent tragic loss she experienced followed by the sudden death of a family member a few weeks ago, I noticed her (now 14) using the coping skills and tools she learned in counseling and at camp. She also immediately reached out to me asking me to schedule an appointment with her grief counselor, which I did. Treasure Coast Hospice was very responsive and met with my daughter within days. They are truly a gifted group of people who truly give compassionate care to anyone in our community who is experiencing grief. Their grief counselors are second to none. We are very very grateful.

2

Client Served

Rating: 5

My grandmother was in a local nursing home which was not our favorite but we were unable to care for her at home. Once she was on service, the Treasure Coast Hospice team visited her and my uncle (who was there daily). They taught him the best way to help her be comfortable and explained the end-of-life process to him. When we asked for a chaplain to visit one came immediately. They were very helpful to our family.

I would absolutely recommend Treasure Coast Hospice.

2

Client Served

Rating: 5

I'm so grateful that Treasure Coast Hospice came to our rescue in my moms time of need. When I didn't think there was any more help I could find, there they were with kind and compassionate women. For many years I was the caregiver for mom, living with me and maintaining her personal care, love and support and keeping her engaged in cognitive skills she could manage with pride. As she began to decline and memory skills diminished, her fears and depression took over. She barely recognized me. My heart was exploding and I couldn't help her. I had the finest care givers assisting me from Seniors Helping Seniors and they couldn't help either. Then Hospice arrived. Supplying a bed, oxygen, bed pads, hygiene supplies,saves, lotions, you name it, and medical needs, all at no cost to me or my family. They knew just how to care for mom with the Best Loving Care a daughter could wish for her mom. Maintaining her dignity and personal shyness, they could bathe and dress her while servicing any medical attention she needed. They were there at any time of the day of night if emergency called. Even at the end, they made it possible for me to lay with mom during her last hours of life. I wanted mom to know she wasn't alone and that I would walk the path with her. I could tell her softly how wonderful she had been as a mother, wife, daughter, grandmother, friend, and the millions of people who loved and were grateful to her kindness and generosity. That her husband and mother were just waiting to take her hand and welcome her home. I kissed her cheek and smelled her sweet sent and we drifted until I felt her heart slow to a stop. I'll miss her terribly but know she was free and her spirit will live on in me forever. She is in a new shape and soaring . Her Energy lives on....

4

Volunteer

Rating: 5

A great organization, serving the needs of all in the Martin, St. Lucie and Okeechobee counties service area. Since the early '80's this organization has grown to serve upwards of 500 clients daily.