My 7 year old Havanese dog(19 pounds), Oliver, was desperately in need of dental care. After a search for low cost services and reading pretty good reviews for Spay Illinois, I brought my dog in for the evaluation and required blood work which total $128. I was quoted dental cleaning with expected extractions was between level 2 & 3 which would cost between $500 - $800. I was not able to book that day due to lack of funding for that amount. I was told I could schedule when I was ready. Well, 3 months later, I was ready to schedule but was told that I would first need to return for another evaluation and blood work as it had been longer than the required 2 months (which I was never told of a timeline). Thus, we repeated the evaluation for another $128 so we can get the dental work completed. After the evaluation, we were told Oliver's dental cleaning and extractions would now be a level 3 & 4 that would cost $1100 - $1200! Double the original evaluation because according to them... his dental condition had worsen and they have since implemented a price increase. They were not able to tell me what exactly had changed in 3 months that would warrant double the original evaluation quote. I was not present during the visit thus I requested the vet call me to explain the difference in his dental condition in light of the very short turnaround. He refused noting it was his final finding having a receptionist call to tell me that. Due to her obvious limited medical knowledge and frustration of trying to explain the doctor's final response, I requested someone call me that had more insight of Oliver's situation so that I could understand. So they had the office manager, with even more limited medical knowledge call me to say the price was the price and I can take it or leave it; she didn't care either way. Additionally, she was very offended that I had the nerve to question the level and price change that occurred and they did not need to explain anything to me. She also promptly told me that their office would not be a good fit for Oliver so I could take my business elsewhere instead of explaining the difference in evaluations. I agreed with her... if this if how they handle questions and inquiries, I could expect even worse if service is actually completed there. I believe BAD service starts at the top of the tree and trickles all the way down to the animal. I am so glad they were rude, uncaring and unprofessional as it allowed me to close that door and open another one to a host of blessings!
FOR ALL WHO IS SEEKING EXCELLENCE CARE FOR AN AFFORDABLE COST - YOU HAVE OPTIONS. My dog completed his dental cleaning with 11 (yes, 11) extractions at FOX VALLEY ANIMAL WELFARE LEAGUE in North Aurora for $404.00 that included labs, anesthesia, 14 days of antibiotic and pain medication performed by a licensed vet doctor. OH WAIT, the price also included 2 vaccines (distemper and bordetella). EXCELLENT care was provided for my dog and for me as a nervous dog parent. FYI - they provide a full line of wellness interventions including all vaccines ($20), spay/neuter, and a host of other things. Check out their website. They have a 4.8/5.0 ratings. Very nice and clean facilities. of note, I luck up and got a cancellation spot; typical wait for dental cleanings, I am told, can be a few weeks or months out. I was willing to go on the cancellation list and was called within 1 day! PASSING ON THE BLESSINGS.
I loved Spay Illinois when I brought my oldest cat there to receive her vaccines & also received a Spay surgery.
But I recently acquired their help to have my youngest cat receive her necessary vaccines & have her receive a spay surgery.
But to my BIGGEST SHOCK & SURPRISE my cat was denied to receive a Spay surgery because of a birth defect that my cat was born with. They advertise they do not turn away any pet in need. But it's a LIE! So now my cat is now over 1yr of age & having to suffer going through heat. I'm afraid for her health. I cannot afford to go to a full price vet to perform a Spay surgery.
When my vet clinic that I have used to care for my pets for over 30 years quoted me a price of over 800 dollars to neuter my rescue puppy, I searched for other clinics. I’m so happy with the care my puppy received at Spay Illinois. So happy in fact that I will start using their wellness center
This organization has always been up to standards from the moment you walk in and from the moment you leave. The staff is always so friendly and feel safe leaving my animals here for treatment. I will always use Spay Illinois and recommend to anyone !
The Spay Illinois Team is a fantastic group of passionate and caring people. I never have to worry when I take my pets there, as we have always received great care.
Spay Illinois not only does a great service for the public, they also perform hundreds of low-cost spay/neuters for our ARF foster cats & kittens every year. Their staff does amazing work in a high-volume, fast-paced setting. They don't get enough credit for what they do for rescue animals.
Spay Illinois has immunized both of my dogs. Recently, a friend got a new puppy. Her vet wanted to spay her dog after the first heat, but the cost was too much. I told her to look at Spay Illinois. Now Rosie sees Spay Illinois for immmunizations. She was fixed there too! :)
I live far from Spay Illinois but it is 100% worth the drive. I won't take my pets anywhere else. The customer service is exceptional! The way they treat your pet with so much care and compassion is amazing. Keep up the outstanding work you all do!
Spay IL is one of the very few clinics who knows how to take care of feral cats, my area of concern. They neuter cats for a VERY LOW price. I advocate TNR to cut the overpopulation of outside cats. Spay IL also helps low income pet owners get medical care for their pets. I am a monthly donor because I know they will not squander my money. I trust the CEO and her staff.
I support Spay and so should you. Great nonprofit in helping families care for their pets in keeping them healthy and financially supported.
Thank you Spay Illinois!!!
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Review for Spay Illinois Pet Well Clinics Inc, Lisle, IL, USA
Rating:5 stars
10/25/2022My sweet pup has really bad allergies and spay Illinois worked with me and helped us find treatment that works for him at an incredibly affordable price. They are always respectful and treat my pup very well, whether he's in for routine vaccines or for an allergy flare up.
I highly recommend the kind and loving folks at Spay Illinois for your pet needs.
And please if you can, donate to them so they can continue to provide these great services at affordable prices to the public.
In July, I reached out on Facebook asking for recommendations for reliable, affordable spay services. Tammy Bristol sent me the Spay Illinois link. After checking a number of other options, Spay Illinois was our choice! The phone contact was professional, friendly & helpful and honestly a breath of fresh air compared to other contacts we’d made. So, feeling informed and confident, our sister Cavapoo puppies were spayed on September 20th. The experience from start to finish was amazing. Our pups did beautifully and were treated by caring, skilled professionals every step of the way! We are not only fans who will recommend this facility, but we will return to Spay Illinois for future services. Charli & Penny we’re also microchipped that day. That this organization is founded on its care & concern for animals and NOT profit based makes such a difference in the quality of its services. Thank you, Spay Illinois, for the important work you do!