This is a dysfunctional non-profit that was started as a franchise of a non-profit organization started and established in Seattle. The Executive Director's level of education is a high school degree. She runs the non-profit such that gossip and cliques abound. She is a nice person, but has the emotional maturity of an insecure adolescent. Because of this, there is no unity, only factions. This place is hopeless, unless a properly qualified and emotionally healthy individual is selected to run it. Without a qualified Executive Director, problems will continue to be dealt with in an inappropriate manner, that harms the vulnerable population of individuals who seek help from this franchise business.