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2011 Top-Rated Nonprofit

PETS Inc., The Carolinas Humane Society

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Nonprofit Overview

Causes: Animal Protection & Welfare, Animals

Mission: The mission of PETS Inc. is to assist the public with rescue, shelter, spay/neuter, and adoption of unwanted or found animals through addressing each animals’ physical and emotional needs and providing medical, nutritional, and rehabilitation services to ensure successful life-long adoptions and to educate the public about the causes and solutions to the dramatic plight of hundreds of thousands of dogs and cats in the United States.

Results: In its 19 year history, PETS Inc. has rescued over 35,000 dogs and cats, spayed and neutered over 40,000 dogs and cats, registered nearly 50,000 animals in our Ticket Home Pet Identification Program, reunited 6,500 pets with their owners, and assisted over 60,000 families with animal-related problems. PETS Inc. currently houses 200 rescued animals at its adoption center and provides assistance to an additional 50 or more in foster homes.

Target demographics: Stray and abandoned animals and people who may be in need of assistance with found animal or personal pet.

Direct beneficiaries per year: 2,500-5,000

Geographic areas served: South Carolina, North Carolina, Georgia

Programs: PETS Inc. assists our community and stray and unwanted animals through: • Adoption Program • Spay/Neuter Program • Lost & Found Program • Educational Program

Community Stories

21 Stories from Volunteers, Donors & Supporters

1

Client Served

Rating: 2

Not even sure where to start with the most unprofessional unethical opportunity to adopt a dog perhaps in my lifetime. It all started when we adopted a dog from pets inc and we adopted a very sick dog that had kennel cough and parvo and had a very expensive Hospital vet bill adding to over $700 to save our puppy however making calls to the facility the vice president would not return my call she was very rude to us having no concern what so ever about the dog we adopted. So please make sure you read thoroughly on the contract before signing the contract. Not sure a legal binding contract however our contract will be investigated. When the facility was contacted few days later by me I was told one lie after the other and VP would not return my call neither did she have any concerns of the dead dog she sold us. She has been unprofessional unethical and very uncaring of her animals and volunteers. Please be aware of adopting any animals from pets inc due to our horrific experience there with adopting a very sick puppy.

General Member of the Public

Rating: 5

Pets Inc is absolutely amazing in the work they accomplish! This organization has accepted dogs from me that other rescues left at my home. These rescues left me with the vet bills, food bills, housing bills and the animal. I reached out to Pets Inc after doing some research on them and asked them to help me find homes for these animals. Jane Brundage did NOT hesitate, she took every animal I had and everyone single one of them found great homes through the efforts of Pets Inc. This organization has reached out to county shelters in S.C. and took dogs that did not have a chance otherwise. Pets Inc then provided the medical care all of them needed, housing, healthy food, and provided them with forever homes. It just amazes me that people in S.C. and/or Columbia aren't knocking the doors down at Pets Inc to either volunteer, raise funding for them, donate to them, etc. This is one organization in S.C. that shows the goodness that people are capable of against amazing odds. I just hope they can continue the great work!

Review from Guidestar

Volunteer

Rating: 5

This orgn accomplishes miracles for unwanted,stray, injured and abused animals in our community. However they receive little or no financial assistance from the counties although the 3,000+ animals they rescue yearly come from county taxpayers.

To be more independent they opened a spay/neuter clinic, a dental clinic, instituted a Cheap Shots program , as well as a "Spay Now/Pay Later Program for low income pet owners. They have an on-site pet-healthy and safe Pet Store with great quality pet food including alternative and holistic choices. Safe toys and quality supplies at very reasonable prices. It's obvious from your first visit there that the rescued pets are their main concern, and these people want adopters to leave with good advice and supplies for their new pet.

They are a 501(c)3 and have rescued and placed nearly 60,000 pets since they started in 1992, and with over 70,000 pets in the Columbia, SC area signed up in their "Ticket Home" program, they have been reuniting over 400 lost pets a year with their owners.

maxwell

Client Served

Rating: 5

I am so thankful for Pets Inc, everytime I have a question, or need help of any kind they are always there. They have the biggest hearts of any of the other pet places I have delt with. If I ever had to give up one of my pets this would be the only place I would feel they would be loved and well taken care of. Thank you Pets Inc Columbia SC

Previous Stories
1

Volunteer

Rating: 5

I help out a few days a week at Pets Inc, I LOVE IT!! The reward I get helping these poor animals is priceless. These animals need love so bad and a good home. So many people forget about the older ones. If you could just see the love in there eyes your heart would drop. Please when your are thinking about a pet take the time and see the older dogs and cats I promise you cant leave without one. Thank you Pets Inc, for all you do where would these poor animals be without you.

Review from Guidestar

2

Volunteer

Rating: 5

When our cat brought a 6 month old kitten to our house one day, we didn't know what to do. They seemed to be great friends...until the kitten entered our home and our cat started defending his territory. We got the kitten on Pets Inc's long waiting list but were lucky enough o find him a good home a couple of days later. Still, Pets Inc was nice enough to help the new family out with shots and getting him neutered. That's when I realized that this wonderful no-kill animal shelter was in need of help and I have been volunteering ever since. I'm more of a cat person, so I go and spend time with the cats and help keep them and their room clean. I also do the most rewarding volunteer experience - I foster kittens! I fostered 3 litters last year and I smile every time I think about them and the fact that they are now each in a loving permanent home.
I encourage everyone to support Pets Inc in anyway they can - donate, volunteer, be a foster parent, purchase pet supplies form their store and go shopping at their Thrift store. This is a wonderful charity who makes a difference in our community!

Review from Guidestar

Desiree J.

Client Served

Rating: 5

My first experience with PETS Inc. was 7 years ago when my mom and I adopted a sweet little girl named Charm. She was 6 when we adopted her and she'd not had an easy life. But Charm was such a sweet girl and was there for our family whenever we needed to smile. Sadly, she passed away in November, 2010. When my husband and I were ready to bring another four legged child into our family, we both immediately thought of PETS, Inc. We entered and were given a sponsored adoption of our newest baby, Badger. Technically, Badger's not a baby as he's 14 years old but he's precious and I treasure his presence in our family. PETS Inc. is an amazing place and provides a much needed 2nd (or 3rd or 4th) chance for pets who haven't found their forever homes yet. They provide such a wonderful and caring environment to rehabilitate dogs and cats if needed. They have a fantastic fostering system. They're just an all around amazing place. The main thing they're lacking is money. They're a non-profit organization that depends on donations and, unfortunately with the economy, PETS Inc. has taken more of a hit and they're ability to help pets that have been thrown out or abandoned has decreased. We, as a society and Columbia as a city, need MORE places like PETS Inc. Until we get more, though, PETS Inc. is a beacon of hope for so many souls, not just animals but people, like my family, who wouldn't be complete without them.

Review from Guidestar

Steve B.

Volunteer

Rating: 5

I have participated in fostering homeless dogs for Pets, Inc for almost one year and have made modest contributions to the organization in that time. After losing my best four-legged canine friend Coby to an age related illness in April 2010, I vowed to try to improve the lives of "man's best friend" in honor of his memory.
The volunteers, staff and management of Pet's Inc. represent the finest examples of the compassion and love that animal lover's feel for these creatures that contribute so much to the quality of our lives.
Everyone at Pet's Inc. that I have had the pleasure to interact with has shown professionalism, courtesy, great energy and a tremendous desire to achieve success in the goal of finding forever homes for dogs and cats. Surely these folks have earned their place in Heaven and the Midlands of SC is a far better place for prospective pet owners and our deserving canine and feline friends thanks to everyone affiliated with Pet's Inc.

Review from Guidestar

1

Volunteer

Rating: 4

My husband and I have volunteered for Pets, Inc. by walking the dogs for exercise. The passion the employees and other volunteers have for the animals is contagious. They are constantly finding unique and innovative ways to provide for these animals in need.

Review from Guidestar

Volunteer

Rating: 5

I have been volunteering at PETS, Inc. for about three months. The caretakers are really kind and caring to all the animals. The conditions are wonderful and clean for the animals in their care. Part of my job when I volunteer is to walk the puppies and help socialize them for adoption. They are all sweethearts and I love being there and supporting the staff and the animals. This is a very special place. The staff works really hard to make sure all animals are safe and healthy. I am nine years old and I volunteer with my Dad.

Review from Guidestar

1 Amy D.

Client Served

Rating: 5

3 of my four cats were adopted from Pets Inc. I was so impressed at how clean the facility is. The cats and kittens all seemed to be healthy and as happy as a shelter cat can be. We adopted 2 kittens and one cat. They had no problem adjusting to each other or to the 11 year-old Cocker Spaniel. I liked how the volunteers and workers form a bond with all the animals--they know names. Even months after adopting, when I'd return to buy food and toys, the staff knew my babies by name and asked how they were doing. It's hard to visit and not bring home more babies! I've dropped by and just asked to walk a dog--the staff is very welcoming and happy to let us help out, even if we have just a short time.

Review from Guidestar

Client Served

Rating: 5

I had my first experience with Pets Inc 11 years ago when my husband and I went down to find a kitten for our daughter. We found a room with quite a few cats ready for adoption. They had many cat-friendly features in their room, including places where they could curl up or sit and look out a window. Having only seen old horrid pet shelters before, I was really impressed with the effort to make the cats feel secure and happy.
While we were looking around a grown cat picked my husband as his special person. We left that day with two cats--one for our daughter and one for Keith! These special friends of ours have been part of our lives for all these years and we love and are loved by them dearly.
Since the day we found Cougar and Misty there, Pets Inc has greatly imiproved their facilities. I remain impressed with the dedicaation of their workers and volunteers to the welfare of the animals and am a quiet but very strong supporter of their work. Having ourselves provided a home for many abandoned and abused dogs and cats over the years, I have seen the worst. Pets Inc is a wonderful place for animals to find themselves and a wonderful place for you to find a lifelong friend.

Review from Guidestar

1

Client Served

Rating: 5

I've worked with Pets, Inc. for over a decade, fostering dogs who needed temporary homes, or extra care, while waiting for the perfect loving person or family to adopt them. This organization is serious about protecting the animals. I've watched them work on a shoe-string budget to take in, house, feed, and nurse dogs and cats that others threw out, abused, kicked to the curb, or simply gave up with love because of change of circumstances. I've watched them take in animals tied to their gate posts overnight, brought to them from trash cans (I've fostered these), left at the front door with tears in anguish for having to give up their pets because of an abusive spouse (I've fostered these). They utilize volunteers, request supplies from their supporters, educate the public on the dangers of chemical-laden foods and toys, expand their services and facilities in spite of short funds, with the help of donations, sweat-equity, and, always, plenty of love. I've seen other animal organizations adopt a few pets retrieved from the local animal shetlers and spend most of their time raising funds for promises that haven't materialized in the 15 years that I've observed them, but Pets, Inc. has grown, expanded, worked hard and saved and adopted thousands of precious animals. My hat is off to them. We should all be so passionate about life. I thank them for my two dogs, the dogs of several of my clients who have since adopted from them, and the many I have had the priviledge to know and foster. Every one was loving, kind, and worth saving. I fully support Pets, Inc. and all animal organizations that follow their work ethic.

Client Served

Rating: 5

I adopted my Sadie girl from Pets Inc. back in 1996. I heard about them from a friend and liked that they are a no kill shelter. I have watched them grow over the years due to the dedication and compassion of their volunteers. My husband and I donate to their thrift shop which benefits the animals. we buy our pet food there and love that they feed the animals such a healthy diet. we attend their fundraisers which are fun and creative. As has been said, these animals are known by name and every effort is made to love these animals, walk them, give them atttention, and if necessary rehibiliatate them for a home. Now I see where they are going to bring in volunteers to help train the dogs and the volunteers will be learning skills as well. they are always coming up with creative and innovative ways to help their precious animals.

they require a deposit to ensure the animlas are spayed or neutered so we don't end up with more animals that need homes. we already have such a need in our community for homes. they educate the adopting families and screen them well so the animal is getting a good home.

Review from Guidestar

Client Served

Rating: 5

We adopted our cat from Pets Inc years ago and found it to be a great experience. A couple of years later, we rescued two feral kittens but were unable to find them homes ourselves. Pets Inc took them in and found both of them permanent homes. We are truly grateful for the services that Pets Inc provided us in both cases.

Review from Guidestar

Dawn M.

General Member of the Public

Rating: 5

I first heard of Pets Inc from my boyfriend who just happened to look up shelters in Columbia to look for a puppy not just for ourselves but to keep our other dog company as well. We went there and the staff was extremely friendly and although at first we went just to look we ended up finding an adorable puppy that I felll in love with. Not only is the staff helpful but they are knowledagble and have a genuine love for what they do. I continued to return there, driving the extra distance past all the regular pet stores to buy dog food , chewies, toy, everything from Pets.
On a very personal note, on an unfortunate day our quickly grown puppy, normally stuck to the side of me or his other four legged friend, decided to run off and was hit by a car. I spent all day trying to deal with this and finally called Pets who took care of everything for me. The staff that night were wonderful and I'm so grateful to them for helping me. It soldified for me even more reason to support such a wonderful charity for everything they do.

Review from Guidestar

Aimee T.

Donor

Rating: 5

Pets, Inc. is a wonderful organization. We have adopted 4 of our fuzzy children from them and have always been impressed with the passion and compassion of the staff. Our business donates on a monthly basis and we advertise for Pets, Inc. on our company website. We also try to support Pets, Inc. by purchasing pet food and supplies.

Review from Guidestar

April B.

Volunteer

Rating: 5

I began volunteering at Pets Inc. when I worked for Bank of America through their volunteer program in which employees can take 2 hours out of their work week to volunteer their time and talents. I enjoyed getting to play with the dogs and giving them time outside of their pens for even a few minutes a day. The staff at Pets Inc. very nice and they always let me know if there was something specific I could do, and they helped me have an enjoyable volunteer experience.

I started a blanket drive at my building, which had 200+ people working there, to have them bring their unwanted blankets to donate to Pets Inc to keep the animals warm. I got a fantastic response and was able to take over many blankets, towels and warm items for the animals before the cooler weather arrived.

I no longer with with the bank, and am not able to take the time to go to Pets Inc during the week anymore, but I take over blankets and towels when I can, and I am always quick to tell friends and strangers alike about Pets Inc and what they are doing to save pets lives in our community.

Review from Guidestar

Amanda T.

General Member of the Public

Rating: 4

Petsinc is a terrific organization. They find homes for so many desperate animals. I adopted my dog from them, and have gotten shots for my cat there, as well as purchased items and food from the store that supports the shelter activities. They do a wonderful job. Anyone looking for a pet should adopt from a shelter, and especially one like Petsinc.

Review from Guidestar

Kristen S.

Client Served

Rating: 4

I adopted my 'baby' from them 3 years ago. They are always working hard to save and care for animals.

Review from Guidestar

Robin H.

Volunteer

Rating: 5

I've never seen so many passionate, caring people working with pets. These animals are known by name, given love and affection, and one on one care as often as possible.

I volunteered during December and was impressed with the standards of cleaning that were expected, and the high quality diet the pets were fed. I was so impressed, in fact, that I switched my pets to the food that they serve at Pets Inc and have seen vast improvements in my pets as a result. It's rare to find a rescue that gives their animals nutritious food that heals them from the inside out.

When cleaning the cat room with an employee, I found that often, the cats were referred to by name, petted, and loved on. The employees knew each and every cat's name, temperament, and could give an idea of the type of home that would be ideal for that cat. While I was there, a couple of cats came in that were declawed from a home that they had been in a very long time. One of the cats, Tequila, was skittish and terrified, not adjusting well to shelter life. I was encouraged to spend some time holding her, loving on her, and helping her build her confidence back. Over and over, the staff made sure that pets who were thrown by their situation were given the love they needed to come out of their shells and find happy homes.

The employees obviously love the animals through the poop, grime, and occasional pet-related scratch from an overly excited animal.

I went in to volunteer on Christmas Eve, and was asked to make a run to the Pets Inc thrift store to pick up donated pet supplies. I cheerfully loaded my car and got the joy of playing Santa to the furry children I had come to know and love so well. It was a wonderful experience to see how much of the donated materials make it directly to benefiting the animals.

On the whole, I recommend volunteering at Pets Inc, donating money, or finding that perfect new furry member of the family from them.

Review from Guidestar