Terrible place to work. Overall, leadership is avoidant and does not like to admit when clients have been harmed by their services. There is no support for employees that have been through horrific experiences. Departments argue with each other and shift accountability onto the lowest paid employees who they often vilify after the employees inevitably quit. If you don't kiss up to Courtney Thomas or Grey Endres, you might as well give up as everything revolves around their egos. The shelter is unorganized with little adherence to the little policy that exists there. The rules change every week depending on what clients leadership likes at a given time. There are fights, safety risks, biohazards, and no accountability for clients. Things often escalate because client issues are neglected as they pop up. Instead six clients died within a year and we never asked ourselves what we could do differently. They have horrible exit strategies for clients and few community connections or resources. If you're a case management, you basically have to scavenge for everything on your own. Clarencetta Owens is the only one who truly know what she's doing in the building. Truly a heartbreaking experience as I really wanted to help people at this shelter. I truly hope it gets better.
Review from Guidestar
This place is horrific, it's unsanitary, unsafe, disgusting and unclean, staff lacks empathy and doesn't help residents, there's violence and bullying with residents and staff, lack of programs and resources, this place is a nightmare. You go from an abusive spouse to an abusive shelter from hades and many residents become suicidal and nobody cares
I had the opportunity to start at Newhouse as a volunteer not knowing that I would become a life-long supporter of this important mission. Newhouse is the oldest shelter in the metro and is playing such a critical role in alleviating domestic violence in Kansas City. I was lucky enough to join the Newhouse staff and help continue this mission!
Review from Guidestar
Worked overnights as an Advocate. Was bullied and disrespected by one on the lead advocates. Quit working there 09/2017
Review from Guidestar
Newhouse is a place of hope and healing. The staff are highly trained and go out of their way to help the residents.
Being a survivor of domestic violence as a child, I deeply appreciate the staff and volunteers at Newhouse. They are over worked and under paid in their commitment to save the lives of the women and cildren trying to Break The Cycle of Domestic Violence! They have made the commitment for over forty years.
Todays news (NFL) shows the extent that it happens in our society.
As an educator, I am so impressed with Newhouse's onsite school. The children come to the shelter fearful and usually behind in their studies. The special education instructor uses differentiated instruction with each child to assist them in gaining confidence and academic/life skills to be ready to re-enter public schools with a healthy mind--ready to learn more.