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La Casa De Las Madres

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Nonprofit Overview

Causes: Crime & Law, Domestic Violence, Family Violence Shelters, Homeless & Housing, Spouse Abuse Prevention, Unknown

Mission: The mission of La Casa de las Madres is to respond to calls for help from domestic violence victims, of all ages, 24 hours a day, 365 days a year. We give survivors the tools to transform their lives. We seek to prevent future violence by educating the community and by redefining public perceptions about domestic violence.

Results: Our success is two-tiered. Each time a contact is made, educational presentation given, the crisis line rings or someone requests counseling we are successful. There are many choices to be made by a person seeking to address or escape violence in his or her life. Each step is invaluable in what is usually an incremental move toward safety. We measure this impact by tracking services and participants. In FY 2009-10, La Casa de las Madres’ services were utilized as follows: • 4,295 callers received crisis counseling, resources and referrals through our statewide, toll-free Adult and Teen Crisis Lines; • 893 domestic violence victims accepted Domestic Violence Response Team crisis or follow-up assistance; -Among them, 136 accessed DVRT legal assistance in pursuing a restraining order; • 219 women and 206 children received emergency shelter and support services; • 474 women and families received practical and emotional support through the Drop-In Counseling Center; -Among them, 46 families received specific assistance with custody and visitation; • 212 adolescents participated in individual and group activities of the Teen Program; • the MEI Case Management Program provided housing stability, community-building and emotional support services to 177 residents of the Mary Elizabeth Inn and Verona Hotel; • the Safe Housing Project worked with staff and residents of 75 Bay Area supportive housing sites and provided direct intervention to resident women and families; and • 430 community education and outreach activities educating 7,907 teens and adults and reaching more than 49,000 community members were undertaken. We also strive to offer services wherein victims can immediately access needed support, be safe, and build a stable foundation from which to start or continue an independent life free from abuse. So we are successful when we have provided a timely, relevant response; alleviated crisis; and facilitated improved quality of life through an increased sense of safety, prevention of homelessness, and encouragement of thriving. To determine if we are reaching milestones and benchmarks specific to each program, we solicit feedback in periodic surveys and exit interviews about experiences with services, what has worked or is not working. A sample of results include: 94% of women exited emergency shelter with an increased sense of self-efficacy, and were better able to identify the warning signs of a dangerous relationship. Among adult Drop In Center participants, 92% felt better able to advocate for themselves and/or their children’s needs in the community. Among moms engaging in clinical child-focused trauma interventions at the drop in center 84% reported their children exhibited more positive attachment and/or improved behavior. Finally, among teen educational session participants, 91% agreed that, in a relationship, everyone is responsible for their own behavior; and 2% requested individualized follow up services.

Target demographics: Domestic violence is a crime that affects all members of society regardless of race, culture, economic class, educational background, age, sexual orientation or physical ability. Accordingly, La Casa’s services are available to all domestic violence victims and survivors. To facilitate access, we also actively strive to reach underserved and vulnerable groups including women of color, low income families, young mothers, youth aging out of foster care, immigrants, monolingual non-English speakers (particularly Spanish), LGBTQQI, the geographically isolated, and women with disabilities.

Direct beneficiaries per year: 14,386

Geographic areas served: Women, children and Teens in the bay area

Programs: Domestic violence victims must be able to access safety as well as services supporting their transition to a violence free life. La Casa provides that bridge for battered women, teens and children seeking to escape abuse in their intimate partnerships. Our comprehensive services are multilingual, with specific English/Spanish capacity, and completely free of charge. Our expert intervention and prevention services reach more than 50,000 community members each year. Calling a crisis line is often the first step for a victim of domestic violence to reach out for help. Through our two (2) 24-hour Crisis Phone Lines we are able to provide callers with statewide, toll-free support, crisis counseling and information about community resources and services. La Casa Family Advocates are also on-site with the San Francisco Police Department's Domestic Violence Response Unit, at what is often the first point of access for domestic violence victims. Through the Domestic Violence Response Team, our Advocates accompany officers in responding to crime scene calls, follow up on police and medical reports indicating violent crimes against women, and assist medical personnel responding to abuse. Advocates provide crisis intervention and help professionals to identify victims’ needs, encourage victims’ safety and facilitate their access to services. Skilled legal service coordination also ensures victims’ civil legal needs, like restraining orders, receive immediate attention. La Casa also has the capacity to shelter and provide comprehensive advocacy and support services to 35 women and children per night. Our 8-week Emergency Shelter Program emphasizes independent living skills and individual counseling, support groups and vocational/educational referrals to reverse the isolation caused by domestic violence. Family Advocates assist each woman and her children with counseling, referrals, court and social service accompaniment, advocacy re legal, housing, job training and placement, financial and medical needs. The shelter program also utilizes family-based interventions, working with women and their children together as a family unit to strengthen families in crisis and break the intergenerational cycle of violence. Our collaborative model supports mothers in providing positive and developmentally enriching experiences for their children through mother/child playgroups; individual counseling; art and movement therapies; and day care, after-school and day camp programs. Through the Drop-In Counseling Center La Casa is able to meet the initial and ongoing needs of battered women and their children. Drop-In Counseling Center staff provide individual counseling and facilitate support groups for women who have left the shelter but wish to continue their counseling sessions and women who are not seeking emergency shelter, but who wish to address the impact of domestic violence on their lives. Child-centered clinical counseling is also available through La Casa’s Intern Program and in collaboration with San Francisco General Hospital’s nationally-reknowned Child Trauma Research Project. In addition, resource advocacy, referrals, emergency food and clothing are available. The Safe Havens Project, a collaboration with the San Francisco Unified Family Court and Saint Francis Memorial Hospital’s Rally Visitation Program, enables La Casa to address the needs of domestic violence victims as they develop and implement custody arrangements with their batterers. La Casa’s Advocate assists survivors in realizing shared custody and visitation schedules, where they are ordered by the Court, that prioritize the parent and children’s safety while providing support navigating what can be an intimidating and punitive system. La Casa’s Teen Program provides adolescent-appropriate intervention and prevention services to battered and at-risk youth and their children/siblings. Using La Casa's basic service model, counselors assist each teen client with individual counseling, support groups, court and social service accompaniment, advocacy regarding legal, housing, financial and medical needs, and referrals for job training and placement. Our Teen Advocates are available at our Drop-In Counseling Center and also hold counseling hours at nine (9) San Francisco high schools to facilitate support for adolescents. Interaction focuses on helping teens recognize potentially abusive relationships, better understand what creates a healthy relationship, and gain an understanding of how the "Cycle of Violence" may apply to their lives. La Casa's on-site Case Management Programs support up to 158 residents of two single women’s transitional/permanent housing facilities in the Tenderloin—the Mary Elizabeth Inn and Verona Hotel. Offering housing stability and emotional support services, the case managers provides advocacy, counseling and referrals to help formerly homeless residents sustain independent housing, build skills and community, and continue to move through the healing process, while building permanently violence free lives. The Safe Housing Project is working to empower residents of San Francisco’s permanent supportive housing sites to create communities that foster and demand violence free lives. Originating from the San Francisco Family Supportive Housing Network member sites’ articulated need to systematically address domestic violence, the program brings La Casa’s expertise onsite—through widespread outreach, staff and resident education, community-building efforts, site-specific direct service designs and relevant policy review and advocacy—to raise awareness of abuse, its effects and alternatives, provide tailored support, and help residents build a community, from within, that does not tolerate violence. An integral adjunct to our direct services, La Casa’s Community Education and Outreach Program provides outreach to media, schools, corporations and community groups. Program activities seek to prevent domestic violence among teens and adults, give voice to silenced victims of domestic violence, and motivate social change through community education and public awareness.

Community Stories

97 Stories from Volunteers, Donors & Supporters

Volunteer

Rating: 5

I recently completed a 40 Hr domestic violence advocacy training with La Casa and it was one of the most enlightening and engaging small-group learning experiences I've been through. La Casa is thorough, highly attuned to the specific issues that face the San Francisco Bay Area community, and extremely engaged. The community leaders they brought in to lead various parts of the training were equally passionate and knowledgeable. I'm looking forward to volunteering with La Casa and am grateful for having been able to work and grow with them.

2

Client Served

Rating: 5

La casa has been great in providing shelter when my niece had no one to turn to. She's in the bay area away from her family and when she was faced with DV, she had no support from us. At the hospital she was referred to La Casa by her nurse and was accepted to the shelter program. Thank you for everything you do!

2

General Member of the Public

Rating: 5

La Casa's life-saving services are needed in cities everywhere and we are lucky to have such a strong and compassionate organization in San Francisco. Leading the way for over 40 years, I am grateful to be a small part of a critical continuum of care.

2

Professional with expertise in this field

Rating: 5

I have been an employee at La Casa for almost 3 years. The work that is done throughout this organization is incredible. One of the best things about La Casa is that we are placed all over the city throughout different facilities. This allows us to meet survivors where they are currently rather than only being available in one location. We are able to meet and help more survivors this way.

The people who work here are passion about the work which makes it that much better. I am very proud to work for such an amazing organization.

2 Hailey Q.

Volunteer

Rating: 5

La Casa does an amazing job teaching the community and changing public perceptions about domestic violence. I have learned so much about the pervasive and prevalent notions that continue to perpetuate violence in our society, how it is interwoven in so many aspects of daily life. La Casa taught me about restorative justice, how to talk to survivors, and what to do even within my family and community to address these difficult topics and challenge the conversation so people may be more aware of how to discuss handle discuss the deep issues within the microcosm of their family, friends, and community unit.

2

Professional with expertise in this field

Rating: 5

La casa is well-known in the community because of the work they do. La Casa's commitment to ensure safety and put an end to domestic violence, puts the organization at the forefront of the cause. La casa also employs advocates whom are passionate about the work they do.

2

Volunteer

Rating: 5

La Casa does critical work for the community and ensures that all women and children have a safe place to go when they need it most. Staff is committed, volunteers are devoted and compassionate, and the survivors that seek their services are an inspiration to all of us.

2

Volunteer

Rating: 5

From their caring staff and the full spectrum of resources that they provide to women and children, to their forward-thinking community education and outreach programs, this organization is taking the lead to empower survivors and end the cycle of domestic violence.

Previous Stories
2

Volunteer

Rating: 5

I've been a volunteer with La Casa de las Madres for years and am still overwhelmed but the compassion and energy exhibited by everyone involved with this organization. Their approach is multi-faceted- offering immediate and continued support to empower survivors of domestic violence, while continuously reaching out to the community with innovative methods to educate and prevent the cycle of violence. There is a tremendous need for these services in our community and La Casa's is commitment is commendable.

2

Professional with expertise in this field

Rating: 5

La Casa provides critical services for women and children in need of shelter and support. Staff is dedicated and compassionate. Volunteers are kind, thoughtful and committed. La Casa's 42 years of service and commitment to serving those in needs is remarkable.

Previous Stories
3

Professional with expertise in this field

Rating: 5

La Casa has been a wonderful place to work. I feel inspired by my colleagues and have the ability to explore my interests in the work place while doing meaningful work that I am passionate about. Staff is welcoming, patient and compassionate. I am lucky to work with such smart, kind people.

2

Professional with expertise in this field

Rating: 5

I completed domestic violence advocacy training at La Casa De Las Madres. The staff and training were great and helpful. Enjoyed training with great people.

2 Laura T.3

General Member of the Public

Rating: 5

I recently completed La Casa de las Madres' 40-hour Domestic Violence training offering an incredible amount of information for compassionate, conscientious, resource rich trauma informed care. I feel that I have taken away a great deal from those who came to speak to us about their work and was really quite deeply moved throughout the week. I would surely recommend this training and this organization to anyone seeking training or resources.

1

Volunteer

Rating: 5

I have volunteered with Casa De Las Madres. They provide a very important service for the community with counseling and support, as well as the drop in center and shelter. They are also a strong voice and advocate for many who feel that they are unable to speak up. The staff and volunteers are extremely helpful, knowledgeable and supportive.

2

Volunteer

Rating: 5

I volunteered on the event committee with La Casa — this is a group of extremely hard-working and dedicated people who are truly passionate about the mission of the organization. Not only do they provide a service for a real need in San Francisco, they have also become a strong, powerful voice in the community raising awareness about an issue that is too often put in the dark.

3

Professional with expertise in this field

Rating: 5

I am a current employee at La Casa de las Madres and I have been with the organization for 7 months. I started my journey in the nonprofit sector in hope of creating positive change at scale and that is exactly what La Casa is doing today.

I stand with La Casa because I am passionate and determined to make a difference in peoples lives - today - tomorrow - and for future generations. I believe in La Casa's mission and I too envision a society where violence is not tolerated and all individuals and families have equal access to basic resources and a safe place to call home.

I enjoy working with my team, I feel motivated and inspired every day. In my current position I have the opportunity to create awareness, educate, and inspire others to make a difference. I look forward to the future and I am excited to see La Casa grow in years to come.

2

Volunteer

Rating: 5

I began participating in La Casa’s events several years ago and grew inspired to volunteer after seeing their community impact and meeting so many wonderful people. La Casa is an indispensable advocate, motivating themselves and others to help continue the ongoing expansion and improvement of essential services.

2

Volunteer

Rating: 5

I have volunteered with La Casa for over a year now and have found the work to be incredibly fulfilling. The people I have met, (employees, volunteers & clients) are incredibly kind, generous and inspiring. I especially recommend the 40-hour training that La Casa provides - it was both informative and engaging.
I look forward to working further with this amazing organization.

3

Volunteer

Rating: 5

Just last night, a woman approached me asking for money - in San Francisco this happens all the time. What stood out to me is what she was asking for, she needed $40 to get to a woman's shelter in San Mateo, because La Casa was full. This broke my heart, when a woman gets the courage to finally say ENOUGH and get out of a bad situation, she should not have to go to another city to get help. This is why I volunteer with La Casa De Las Madres, so we can raise enough money to open up more beds in the shelter and get help to women and families when needed.

3

Volunteer

Rating: 5

La Casa has had a tremendous impact on the San Francisco community thanks to their holistic approach (advocacy, community education, shelter services, and survivor resources) and stellar leadership. They very effectively allocate their resources, operating with a streamlined staff, focusing on critical needs, and working with committed and well-trained volunteers when possible. I’m proud to have worked with their organization in various capacities for nearly ten years (donor, volunteer, Steering Committee member) and am excited to continue to support them in the future.

3

Volunteer

Rating: 5

I'm a volunteer with La Casa and I can't say enough about this wonderful organization. La Casa doesn't merely raise awareness for their cause, they actually provide services and effect real change in their community. As a volunteer, I hear survivor stories all the time and have seen first-hand the type of invaluable help La Casa provides -- from their hotline, to their shelter, to their work with schools, the police, and San Francisco in general -- they are an essential organization to the SF Bay Area. They care deeply about their clients and do such an amazing job providing them with services. I'm honored to work with them!

3

Professional with expertise in this field

Rating: 5

La Casa De Las Madres supports women in crisis, need, or transition. The crisis hotline helps. The safe housing provides a solution to issues that arise through broken homes, IPV, and or the streets.