I am a current resident of the Ingleside Retirement Apartments. I just read an article/review at Great Non-Profits/GuideStar.org/Candid.ORG and I agree with everything this lady has said. I only still live here for personal financial reasons, but as soon as I am able, I will be leaving this dump. A friend of mine suggested that I write to a news station perhaps I will.
First, I don’t understand why the rental payments are not reported to the credit bureaus so if/when needed you can show your ability to pay rent. Rents as high as $2700 per month and more.
The food sucks, MOST of of the time!
Next, the so-called Chef is extremely rude and nasty when approached about anything that deals with the food that is served. Out of a seven-day period, there may be 2 days that there is something on the menu worth eating. So if you don’t eat what they have, you have to order out. That is paying twice!! Ingleside and wherever you may order from.
I know of a lady who also lives at Ingleside who fell on
the parking lot because of ICE. She said It was a couple of years ago when ‘Valentines’ day fell on a Sunday and ice was everywhere. She still suffers from that fall and said she fell at least 4 times in a 5 minute timeframe because it was so icy she had trouble regaining her footing. She said she asked a maintenance person about the lack of salt on the parking lot and his response was “Management forgot to buy salt!”
Oh and saving the ‘worst for last’ , BEDBUGS!!!! Absolutely no one wants to live with any kind of bug. The so-called management has internal maintenance staff do the exterminating and apparently what they are using is No Good. They will tell you that the solution they use is working because the BEDBUGS are “running”; well who in the heck wants the BEDBUGS running, huh? We want them DEAD and not running around on our beds and especially not on us.
There are people living here who should be living in an Assisted Living facility because they can do very little for themselves. There was a lady on the elevator once who was so confused she didn't know what floor she lived on and it was late in the evening! People swap medications. One lady sits on the floor outside her apartment, dumps her medications in a bowl and plays with the medication. Management doesn't care, all they see is a dollar sign. Everyone here is just another $ to them!
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I lived in Ingleside homes for over a year. I am disabled. It was the worst period of my life. First, the cost for an efficiency was $1,264, which is ridiculous. That includes meals but that is an entirely different story (served cold, out of things, not getting served what you ordered, treated like a prisoner). The environment is one of total disarray. No one knows what the other person is doing on the staff. The CEO, who has an office there, stays in his office which,is remote from the residents and comes out only for lunch. I have witnessed actual physical fights in the elevators, which are broken down at least every 2 weeks if not more. The residents live in fear that if they complain, they will be thrown out-so they do not complain. There is no organization. Pets are allowed but if there is any type of problem they threaten to kick you out. That is happening to one of my friends now. She is being threatened by them that they will take her cat. We all know how an animal can help the sick and elderly. People there are too sick to be there. One resident was incontinent and relieved himself on the porch and in the elevator. Drug use is rampant with people trading medications that are schedule II. In sum, this is the worst place for anyone to live. I feel so sorry for the friends I left there. The workers should be ashamed to work there. Of course there are a few that are helpful but most are threatening. I think the state needs to come in and do something. This is a horrible place for elderly or anyone to live in. It is inhumane. Please do not send your relative there. The bed bugs alone are enough of a reason not to go. It is a disgrace to the city of Wilmington and the state of Delaware.
Review from Guidestar