Hospital Hospitality House of Nashville (HHH of Nashville)

Target demographics: In our residential program, we serve all patients and families seeking medical treatment in a Nashville hospital who live more than 50 miles outside Davidson County and who are referred to us by a social worker, nurse case manager or patient affairs representative from a hospital. Through Day Services and Waiting Room Adoption, we serve patients and families from inside and outside Davidson County.

Direct beneficiaries per year: In 2011, we served 1,677 patients and families through Residential, Partner Hotel and Day Service programs. We served an additional 50,000 people through Waiting Room Adoption.

Geographic areas served: To date, we have served families from all 95 counties in Tennessee, from all 50 states in the U.S., and from 39 foreign countries.

Programs: The Residence Since 2005, HHH has tripled the size of the residential program. We now serve 30 families each night, providing nearly 11,000 room nights annually. We provide all meals and snacks, free laundry facilities, internet access, private rooms and baths, private phone lines with voicemail and basic case management and support services. The HHH Walmart House Opened in March 2009 as part of our residential program, The HHH Wal-Mart House offers eight apartments for patients and families with stays of thirty days or longer in Nashville's hospitals. In 2011, we served 699 families through our residential programs. Partner Hotels HHH works with fourteen, local hotels that provide respite nights for families at an extremely low medical rate once our rooms are filled each night. If a family cannot afford the lowered rate, HHH will cover the cost to let the family rest. We place anywhere from three to six families per night through this program. In 2011, we served 892 families through this program. Day Services For those caregivers who prefer to remain at the hospital or for the caregivers we unfortunately turn away each day due to lack of space, we offer day services programs. Guests come to shower, do laundry, rest in our lounge, and have a bite to eat. This brief respite from the hospital rejuvenates caregivers while meeting their most basic needs. In 2011, we served 86 families through this program. Waiting Room Adoption HHH adopts 50 waiting rooms at local hospitals and clinics, including Baptist, Centennial, Metro General, Vanderbilt and the VA, providing baskets stocked with toiletries, snacks, games, magazines and other items waiting friends and families may need. In 2010, we expanded to outlying hospitals, including Southern Hills and Hendersonville Medical Center. We also provide "Overnight Bags," bags packed with toiletries and supplies for those caregivers staying overnight in hospital waiting rooms and "HHH Activity Bags" for children waiting with family members. These bags provide child-friendly snacks and activities such as coloring books, puzzles, etc. In 2011, we reached approximately 50,000 people through this program.