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2017 Top-Rated Nonprofit

Hope Medical Clinic, Inc.

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Nonprofit Overview

Causes: Community Clinics, Food, Food Banks & Pantries, Health, Health Care, Human Services

Mission: Hope Clinic is a nonprofit, interdenominational Christian medical and social service organization. Our goal is to provide compassionate and practical help to those in need, ministering to the whole person with dignity and respect. This includes providing comprehensive health care for the medically indigent and a range of other services aimed either at meeting basic needs or equipping people with the tools needed to improve the quality of their lives and/or to become self sufficient. Volunteer-based, Hope provides an avenue for Christians to serve those in need.

Results: Hope Clinic continues to provide free medical, dental, and social services. In 2017, our medical clinics in Ypsilanti and Westland provided 3,317 medical patient visits while our dental clinic provided 3,874 patient visits. The Social work team provided over 2,000 clients connections, helping our clients sign up for healthcare and government programs as well as connecting hem with local resources and opportunities. Our Basic needs programs filled 8733 requests for food, served 5,422 hot meals, and distributed 8,445 baby care items. Wash with Care, our free laundry facility, provided families with 4,863 loads of clean laundry.

Target demographics: Low-income families and individuals. For medical and dental services, lack of insurance as well.

Direct beneficiaries per year: 5,000

Geographic areas served: No geographic limits. Most of our patients and clients come from Washtenaw County and western Wayne County, Michigan.

Programs: Medical Clinic, Dental Clinic, Food pantry, Weekend meals, Care and Share Closet, Wash With Care, Baby Care Program, A Satellite Medical Clinic in Wayne County, and Social Work and Client Advocacy

Community Stories

75 Stories from Volunteers, Donors & Supporters

1

Donor

Rating: 5

Hope Clinic does an outstanding job bringing together caring volunteers and donors who provide much-needed medical and dental services and material support for the uninsured, underinsured, and other people in need. Their frugality and generosity combine to provide $8 of support for every dollar donated. I was blessed to know they were there for me during a time of transition, and I'm now happy to help them provide support to others. Hope Clinic is an integral and vital part of the Ypsilanti-Ann Arbor community.

2

Volunteer

Rating: 5

I have been a supporter of Hope for many years. Dr. Heffernan was my personal doctor until he retired. The last 3 years, before I retired from General Motors, 15 of my fellow employees were able to volunteer at Hope Clinic for one day per year. It was a very good experience to work together at Hope. After my retiring I decided to volunteer at Hope Clinic at least 3 days a week. I have been a volunteer at Hope for over 10 months. There are very good relationships at Hope and I feel very well supported. The approach at Hope Clinic is to serve the whole person and not just their medical needs. One of our aims is to provide support for needs that not many other organizations cover. Working at Hope has been a very rewarding experience for me.

1

Volunteer

Rating: 5

I've been volunteering at Hope Medical Clinic, Inc. for the past 10 years; 9 3/4 of those years were as a Food Programs server and prayer minister. In that role, I was able to relate directly to Hope clientele. Many of these people were regulars, familiar with services and counting on free food to supplement their food stamp allocation. It was a privilege to represent Hope to our neighbors living in or near poverty conditions. I loved the work. More recently, I have had the opportunity to work with Hope senior staff and full-time volunteers. The cheerful, committed and servant leader attitude that surrounds me each day I volunteer here is the best I have experienced in a lifetime of serving others. Hope is a GREAT resource for, in the words of our founder, God's Holy Poor.
Respectfully,
John McKeone

1

Volunteer

Rating: 5

Hope is a place where we help others and we are a team we are their for our patients and try to give all of them the help and attention they require no one is left without help i have been a volunteer at our Ypsilanti clinic for almost 2 1/2 years in the medical clinic working front desk and love to help everyone i see or meet that comes in there hope is a center of not only medical but other services that can help others we have a food pantry and several services through our social work and laundry services and much more.

1

Professional with expertise in this field

Rating: 5

Hope reaches the community and offeres life- changing medical, dental, nutritional and spiritual care. It's name is its work. It provides HOPE that is desperately needed today.

1 Jill F.1

Board Member

Rating: 5

Every client at Hope Clinic is treated with dignity and respect. It is a joy to volunteer there and have an opportunity to contribute and learn from others.

Previous Stories
1

Board Member

Rating: 5

I am a family physician volunteer and board member at Hope Clinic. Whenever I walk into Hope Clinic, I can sense the special atmosphere of care and hope that exists there. As a medical volunteer I am able to spend as much time as necessary with patients and with the dental, social work and basic needs services available at Hope, I feel able to provide patients and families with holistic care. We serve patients from all over the world and of all faiths and backgrounds. No one is ever turned away and all are treated with dignity and respect. Hope is truly a unique place and I come away blessed after volunteering there.

1

Volunteer

Rating: 5

I continue to volunteer at Hope Clinic as a nurse, because I leave each shift feeling energized from helping others, serving with awesome people, and working in an amazing facility. If you are looking for a place to volunteer or need excellent and free health care and other services or both, Hope Clinic is your place!

Previous Stories
1

Volunteer

Rating: 5

I volunteer here and am continually amazed at both the kindness and medical expertise of the staff. This is a great place to volunteer and be a patient!

1 ccheairs

Volunteer

Rating: 5

The weekly produce farmstand has helped many families. My 90 year old Aunt loves it! A number of grandmothers raising their grandchildren depend upon the weekly produce they get from the farmstand.

Previous Stories
1

Volunteer

Rating: 5

I have volunteered with Hope Clinic for the past two years. It has been a very rewarding and positive experience. Everyone at the clinic is committed, compassionate and dedicated to the mission of the organization. The employees don't look at their responsibilities as being a part of their job. They are fulfilling a purpose and a ministry. Hope Clinic is a true beacon of hope for the community!

Volunteer

Rating: 5

I've volunteered at Hope Clinic in a number of capacities over the last 7 years. It's always been a joy to do so, as everyone I've met (other volunteers, paid staff and people who utilize their services) has been great. They provide a number of services including free medical and dental care, a food pantry and hot meals that help so many people. I appreciate that they are faith based and truly believe Hope is a shining star in our community!

1

Board Member

Rating: 5

I have been involved with Hope Medical Clinic as a Board Member for over 10 years and I continue to be impressed by the services Hope provides and the stories I hear about how Hope is changing lives. There is genuine love of Christ that is demonstrated to each person that walks through Hope's doors.

Hope Clinic is not only changing lives. Hope is saving lives by offering the services it provides whether it is medical or dental services, the food pantry, the weekly food distribution, the produce station or weekend meals. Hope ministers to all with dignity and respect.

Previous Stories
1

Board Member

Rating: 5

I have been involved with Hope Medical Clinic for 10 years and am continually impressed by the services Hope provides and the stories that I hear about how Hope cares for its patients and clients. Hope is there for anyone facing challenging times. No one is turned away. There is genuine love that is demonstrated to each person that walks through Hope's doors.

Hope Clinic is not only changing lives. Hope is saving lives by offering the services it provides whether it is medical or dental services, the food pantry, the weekly food distribution, the produce station or weekend meals. Hope does it all while ministering to the whole person with dignity and respect. Hope is awesome!!

1

Volunteer

Rating: 5

I volunteer with mass mailings at Hope Medical and they are awesome people! They are always willing to help. They take the love and joy in serving others to the next level.

1

Donor

Rating: 5

I am the director of a local community garden that donates a lot of produce to Hope. They have the most helpful, caring, and friendliest staff. The facilities are nice and they have a great food pantry and veggie stand in the front lobby. They also have an onsite herb garden and fresh farm stand!

1

Volunteer

Rating: 5

Hope truly lives up to its name! As a weekly volunteer, I am continually inspired by the hope that is given to our clients as they are served. From medical care, dental care, help with food and social work services, Hope offers a place where those in need can come for help in an atmosphere of respect and compassion.

1 Dorie N.

Client Served

Rating: 5

I am so thankful for Hope Clinic. When I lost my insurance, I didn't know how I was going to pay for my antidepressant medication. Hope Clinic paid for my medication, but they gave me so much more: they were very compassionate and never made me feel like less of a person because I had to reach out for help.

1

Volunteer

Rating: 5

I have been a volunteer at Hope for over 20 years. Hope is a wonderful , caring group of staff and volunteers who provide services to those in need. They provide an environment for physical and spiritual uplift to their clients. I don't think there is another organization that provides the package of services that Hope does. Medical, dental, laundry, meals, food bank, clothing, baby needs, etc.

1

Client Served

Rating: 5

This clinic is awesome. I have no medical insurance and I need medicine every day. They take very good care of me and my health.

1

Volunteer

Rating: 5

I am a volunteer nurse at Hope Medical Clinic and I am so proud to be a part of this amazing community! The providers are selfless, caring, and always act in the absolute best interest of the each and every patient. This is a wonderful team to be a part of, and I definitely recommend this clinic to all patients in need of excellent care.

Volunteer

Rating: 5

Hope Clinic serves people from around the world who live in Ypisilante area and residence of the area. The people who work minimal paiding jobs but still do not have health care insurance and are "too rich" for medicaid. They have social workers to help them in the complex medical support systems . Pharmacist to help with prescriptions. And counselors to connect with other agencies. There is a Free Dental . It is true team approach.

On my bucket list was to work as a volunteer doctor at a free clinic I decided to do it now rather than wait until I retired. I am greatfull that another physician suggest I look at home clinic.

Volunteer

Rating: 5

I'm a family medicine physician who has volunteered at Hope Medical Clinic since 2003. We provide excellent medical and dental care to members of the community who have no insurance or can't pay the high deductibles for the insurance they do have. The majority of volunteers are from the University of Michigan or St. Joseph Mercy Hospital so the care provided is current and state-of-the-art, limited only by the patient's financial situation which means that we can't obtain the tests normally done on a patient with insurance nor prescribe new medications with outrageously high prices. However, we are very creative and manage patients well, which includes using the phone app Goodrx to make sure our patients fill their prescriptions at their local pharmacies with the cheapest prices, referring patients for free Pap smears/mammograms/colonoscopies, and using the extremely limited insurance sometimes provided by St. Joseph Mercy Hospital the best way we can. Patients are always treated with dignity and respect regardless of their nation of origin and religion. I really appreciate the opportunity to provide free medical care to the people who need it most because I feel that I am doing God's work and caring for my fellow man as He has directed. Our new clinic has eight medical exam rooms and hundreds of volunteers so we can provide care to thousands of people in need.

1 Fabiana Martins C.

Volunteer

Rating: 5

It has been a privilege to be part of the volunteer team of this fantastic organization. Hope Clinic provide care with competence and dignity for people in need of all ages and nationalities.