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2017 Top-Rated Nonprofit

Hope Medical Clinic, Inc.

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Nonprofit Overview

Causes: Community Clinics, Food, Food Banks & Pantries, Health, Health Care, Human Services

Mission: We partner with you to make lives better through holistic care Providing free Medical, Dental, Food, and Care + Prayer in Jesus’ Name.

Results: Hope Clinic continues to provide free medical, dental, and social services. In 2018, our medical clinics in Ypsilanti and Westland provided 3,969 medical patient visits while our dental clinic provided 3,499 patient visits. The Social work team provided 5,515 clients connections, helping our clients sign up for healthcare and government programs as well as connecting hem with local resources and providing support and counseling. Our Basic needs programs filled 7,533 requests for food, served 5,631 hot meals, and distributed 8,942 baby care items. Wash with Care, our free laundry facility, provided families with 5,559 loads of clean laundry.

Target demographics: Low-income families and individuals. For medical and dental services, lack of insurance as well.

Direct beneficiaries per year: 5,000

Geographic areas served: No geographic limits. Most of our patients and clients come from Washtenaw County and western Wayne County, Michigan.

Programs: Medical Clinic, Dental Clinic, Food pantry, Weekend meals, Care and Share Closet, Wash With Care, Baby Care Program, A Satellite Medical Clinic in Wayne County, and Social Work and Client Advocacy

Community Stories

75 Stories from Volunteers, Donors & Supporters

1

Donor

Rating: 5

Hope Clinic does an outstanding job bringing together caring volunteers and donors who provide much-needed medical and dental services and material support for the uninsured, underinsured, and other people in need. Their frugality and generosity combine to provide $8 of support for every dollar donated. I was blessed to know they were there for me during a time of transition, and I'm now happy to help them provide support to others. Hope Clinic is an integral and vital part of the Ypsilanti-Ann Arbor community.

2

Volunteer

Rating: 5

I have been a supporter of Hope for many years. Dr. Heffernan was my personal doctor until he retired. The last 3 years, before I retired from General Motors, 15 of my fellow employees were able to volunteer at Hope Clinic for one day per year. It was a very good experience to work together at Hope. After my retiring I decided to volunteer at Hope Clinic at least 3 days a week. I have been a volunteer at Hope for over 10 months. There are very good relationships at Hope and I feel very well supported. The approach at Hope Clinic is to serve the whole person and not just their medical needs. One of our aims is to provide support for needs that not many other organizations cover. Working at Hope has been a very rewarding experience for me.

1

Volunteer

Rating: 5

I've been volunteering at Hope Medical Clinic, Inc. for the past 10 years; 9 3/4 of those years were as a Food Programs server and prayer minister. In that role, I was able to relate directly to Hope clientele. Many of these people were regulars, familiar with services and counting on free food to supplement their food stamp allocation. It was a privilege to represent Hope to our neighbors living in or near poverty conditions. I loved the work. More recently, I have had the opportunity to work with Hope senior staff and full-time volunteers. The cheerful, committed and servant leader attitude that surrounds me each day I volunteer here is the best I have experienced in a lifetime of serving others. Hope is a GREAT resource for, in the words of our founder, God's Holy Poor.
Respectfully,
John McKeone

1

Volunteer

Rating: 5

Hope is a place where we help others and we are a team we are their for our patients and try to give all of them the help and attention they require no one is left without help i have been a volunteer at our Ypsilanti clinic for almost 2 1/2 years in the medical clinic working front desk and love to help everyone i see or meet that comes in there hope is a center of not only medical but other services that can help others we have a food pantry and several services through our social work and laundry services and much more.

1

Professional with expertise in this field

Rating: 5

Hope reaches the community and offeres life- changing medical, dental, nutritional and spiritual care. It's name is its work. It provides HOPE that is desperately needed today.

1 Jill F.1

Board Member

Rating: 5

Every client at Hope Clinic is treated with dignity and respect. It is a joy to volunteer there and have an opportunity to contribute and learn from others.

Previous Stories
1

Board Member

Rating: 5

I am a family physician volunteer and board member at Hope Clinic. Whenever I walk into Hope Clinic, I can sense the special atmosphere of care and hope that exists there. As a medical volunteer I am able to spend as much time as necessary with patients and with the dental, social work and basic needs services available at Hope, I feel able to provide patients and families with holistic care. We serve patients from all over the world and of all faiths and backgrounds. No one is ever turned away and all are treated with dignity and respect. Hope is truly a unique place and I come away blessed after volunteering there.

1

Volunteer

Rating: 5

I continue to volunteer at Hope Clinic as a nurse, because I leave each shift feeling energized from helping others, serving with awesome people, and working in an amazing facility. If you are looking for a place to volunteer or need excellent and free health care and other services or both, Hope Clinic is your place!

Previous Stories
1

Volunteer

Rating: 5

I volunteer here and am continually amazed at both the kindness and medical expertise of the staff. This is a great place to volunteer and be a patient!

1 ccheairs

Volunteer

Rating: 5

The weekly produce farmstand has helped many families. My 90 year old Aunt loves it! A number of grandmothers raising their grandchildren depend upon the weekly produce they get from the farmstand.

Previous Stories
1

Volunteer

Rating: 5

I have volunteered with Hope Clinic for the past two years. It has been a very rewarding and positive experience. Everyone at the clinic is committed, compassionate and dedicated to the mission of the organization. The employees don't look at their responsibilities as being a part of their job. They are fulfilling a purpose and a ministry. Hope Clinic is a true beacon of hope for the community!

Volunteer

Rating: 5

I've volunteered at Hope Clinic in a number of capacities over the last 7 years. It's always been a joy to do so, as everyone I've met (other volunteers, paid staff and people who utilize their services) has been great. They provide a number of services including free medical and dental care, a food pantry and hot meals that help so many people. I appreciate that they are faith based and truly believe Hope is a shining star in our community!

1

Board Member

Rating: 5

I have been involved with Hope Medical Clinic as a Board Member for over 10 years and I continue to be impressed by the services Hope provides and the stories I hear about how Hope is changing lives. There is genuine love of Christ that is demonstrated to each person that walks through Hope's doors.

Hope Clinic is not only changing lives. Hope is saving lives by offering the services it provides whether it is medical or dental services, the food pantry, the weekly food distribution, the produce station or weekend meals. Hope ministers to all with dignity and respect.

Previous Stories
1

Board Member

Rating: 5

I have been involved with Hope Medical Clinic for 10 years and am continually impressed by the services Hope provides and the stories that I hear about how Hope cares for its patients and clients. Hope is there for anyone facing challenging times. No one is turned away. There is genuine love that is demonstrated to each person that walks through Hope's doors.

Hope Clinic is not only changing lives. Hope is saving lives by offering the services it provides whether it is medical or dental services, the food pantry, the weekly food distribution, the produce station or weekend meals. Hope does it all while ministering to the whole person with dignity and respect. Hope is awesome!!

1

Volunteer

Rating: 5

I volunteer with mass mailings at Hope Medical and they are awesome people! They are always willing to help. They take the love and joy in serving others to the next level.

1

Donor

Rating: 5

I am the director of a local community garden that donates a lot of produce to Hope. They have the most helpful, caring, and friendliest staff. The facilities are nice and they have a great food pantry and veggie stand in the front lobby. They also have an onsite herb garden and fresh farm stand!

1

Volunteer

Rating: 5

Hope truly lives up to its name! As a weekly volunteer, I am continually inspired by the hope that is given to our clients as they are served. From medical care, dental care, help with food and social work services, Hope offers a place where those in need can come for help in an atmosphere of respect and compassion.

1 Dorie N.

Client Served

Rating: 5

I am so thankful for Hope Clinic. When I lost my insurance, I didn't know how I was going to pay for my antidepressant medication. Hope Clinic paid for my medication, but they gave me so much more: they were very compassionate and never made me feel like less of a person because I had to reach out for help.

1

Volunteer

Rating: 5

I have been a volunteer at Hope for over 20 years. Hope is a wonderful , caring group of staff and volunteers who provide services to those in need. They provide an environment for physical and spiritual uplift to their clients. I don't think there is another organization that provides the package of services that Hope does. Medical, dental, laundry, meals, food bank, clothing, baby needs, etc.

1

Client Served

Rating: 5

This clinic is awesome. I have no medical insurance and I need medicine every day. They take very good care of me and my health.

1

Volunteer

Rating: 5

I am a volunteer nurse at Hope Medical Clinic and I am so proud to be a part of this amazing community! The providers are selfless, caring, and always act in the absolute best interest of the each and every patient. This is a wonderful team to be a part of, and I definitely recommend this clinic to all patients in need of excellent care.

Volunteer

Rating: 5

Hope Clinic serves people from around the world who live in Ypisilante area and residence of the area. The people who work minimal paiding jobs but still do not have health care insurance and are "too rich" for medicaid. They have social workers to help them in the complex medical support systems . Pharmacist to help with prescriptions. And counselors to connect with other agencies. There is a Free Dental . It is true team approach.

On my bucket list was to work as a volunteer doctor at a free clinic I decided to do it now rather than wait until I retired. I am greatfull that another physician suggest I look at home clinic.

Volunteer

Rating: 5

I'm a family medicine physician who has volunteered at Hope Medical Clinic since 2003. We provide excellent medical and dental care to members of the community who have no insurance or can't pay the high deductibles for the insurance they do have. The majority of volunteers are from the University of Michigan or St. Joseph Mercy Hospital so the care provided is current and state-of-the-art, limited only by the patient's financial situation which means that we can't obtain the tests normally done on a patient with insurance nor prescribe new medications with outrageously high prices. However, we are very creative and manage patients well, which includes using the phone app Goodrx to make sure our patients fill their prescriptions at their local pharmacies with the cheapest prices, referring patients for free Pap smears/mammograms/colonoscopies, and using the extremely limited insurance sometimes provided by St. Joseph Mercy Hospital the best way we can. Patients are always treated with dignity and respect regardless of their nation of origin and religion. I really appreciate the opportunity to provide free medical care to the people who need it most because I feel that I am doing God's work and caring for my fellow man as He has directed. Our new clinic has eight medical exam rooms and hundreds of volunteers so we can provide care to thousands of people in need.

1 Fabiana Martins C.

Volunteer

Rating: 5

It has been a privilege to be part of the volunteer team of this fantastic organization. Hope Clinic provide care with competence and dignity for people in need of all ages and nationalities.

1

Volunteer

Rating: 5

I am a physician volunteer at this clinic, having been an active volunteer for over 30 years. Now a retired endocrinologist I continue every Thursday AM seeing people in need, mostly diabetics who fall through society's systems but still need a hand. Medical care from many various care givers with a bottom line of better health, personal and as good as we can muster. Local people serve and are served. It is good, fruitful and rewarding. Plus it has served as a bridge for the medical community to unite beyond our turf and serve the needy, that is no small miracle!

1

Volunteer

Rating: 5

Hope Medical Clinic is an outstanding organization. They provide care for the uninsured of all ages and nationalities. They work to obtain prescriptions, link patients to specialty care in the community and to obtain health care coverage.

1

Volunteer

Rating: 5

As a donor and a volunteer RN, I am proud to support Hope Clinic. As I do my work here, I see every week that Hope is making a real difference in the lives of it's patients. Without the medical, dental, and support services that Hope provides, many of it's clients would suffer unnecessarily. I see Hope's work in the community as a shining light!

1

Volunteer

Rating: 5

This is a wonderful place where people is treated with respect and dignity. People either working or volunteering make a friendly environment.

1

Volunteer

Rating: 5

I currently volunteer at Hope Ypsilanti and I cannot find enough words to stress the importance of this location to the Michigan community. Whether it is proving food or free medication the staff at Hope strives in giving their best to every patient that walks through our doors.

1

Volunteer

Rating: 5

I volunteer as an RN at Hope, and I am very impressed with the clinic. It is amazingly well-run, especially considering that it is staffed almost completely by volunteers. The clinic is organized, clean, friendly, and professional.

1

Volunteer

Rating: 5

I am a board-certified nurse practitioner and I have volunteered in the pharmacy for 3.5 years. I'm always amazed by the generosity of Hope Clinic with their free medications, and the breadth and depth of clients that Hope clinic reaches. The clinicians are extremely knowledgeable about client conditions, and they write prescriptions that reflect the most inexpensive option to meet their medical needs. The clients' psycho/social/and spiritual needs are also met by wonderful volunteers who serve in the social work and mental health areas. Each client encounter by volunteers reflects Hope Clinic's holistic values of treating the whole person.

2

Board Member

Rating: 5

I have been a supporter of Hope Medical Clinic for almost 30 years and it has consistently delivered great medical, dental and other services to those in need while being a truly ecumenical work. Unlike many non profits I support, the money donated in effect multiplies many times over because of the thousands of volunteer hours given by health care professionals and others to assist those who are being underserved in terms of their medical and dental needs. After a break of many years, I have returned to the Board of Hope and continue to be impressed by all those involved.
Deacon Dan Foley Christ the King Catholic Church

Volunteer

Rating: 5

Hope has been a vital resource for this community that includes Washtenaw County and areas outside of this county for over 20 years. Hope has provided an array services to minister to the whole person that includes medical, dental, personal, spiritual, financial as well babies, and food. This community and surrounding areas have been blessed to have such ministry in this area made of staff and volunteers.

Volunteer

Rating: 5

The dental clinic at Hope is top notch. All the employees from the front desk to the doctor are very nice, and giving. The dentist is thorough and patients also have the opportunity to be treated by UofM dental hygiene and dental students with the supervision of UM's highly trained faculty. This facility is an A+ They are really care about their patients and the community!

Volunteer

Rating: 5

I've recently begun volunteering at Hope Medical Clinic here in Ypsilanti, MI. I am in awe at the compassion and respect the dental team there display toward all of their patients. Each patient receives undivided attention and are not simply pushed through. There is genuine care and concern for all individuals and it's this compassion toward others that drives me to want to be in the dental field and do the same.

Volunteer

Rating: 5

I've had the pleasure of volunteering at hope for over a year now, and I still enjoy coming in to help more whenever I get the chance. All of the staff is very welcoming and friendly. I love coming in to see everyone's smiling face whenever I'm there to volunteer!

Volunteer

Rating: 5

Hope Medical Clinic of Ypsilanti is one of those organizations that provide a field of opportunity for others to glean. Whether, you’re there for an internship, fundraising initiatives, for the men and women workshops, serving food or to offer prayer, Hope is where everybody is welcomed; where the Love of Jesus Christ is demonstrated—not in word alone, but in deed and in truth. It’s a reward to see a need met whether physical or spiritual; Hope has been and still is a blessing to many in the Ypsilanti Community. Recently, Hope Clinic Celebrated the Grand-opening of its Farm Station—where fresh produce is distributed twice weekly. Hope is always seeking out innovative ways to meet the needs of its clientele—and does so with dignity and respect.

Volunteer

Rating: 5

I volunteer as a handyman at Hope on Fridays. The staff is very professional. They do a great service to the clients who use Hope in a very caring, thoughtful and practical way. It is a privilege to help there. Thank you.

Volunteer

Rating: 4

When I fell ill I turned to hope for a place of being. I wasn't sure if I would need the medical clinic or the dental clinic which are a great resources for the community but I needed a place to give me hope and a sense of contributing. I was diagnosed with severe copd after graduating with my Bachelor or Science and needed some place to offer my talents and give me sense of being needed. I've been at Hope now a year and work on serving the community every Friday in the food pantry, worked on the annual event committee and also offer my computer skills. It gives me a purpose and it's a great feeling to be needed and appreciated.