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Goodwill Industries of San Francisco, San Mateo & Marin Counties

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Nonprofit Overview

Causes: Environment, Goodwill Industries, Job Training, Recycling

Mission: We create solutions to poverty through the businesses we operate.

Results: In 2006-2007, Goodwill accomplished the following: - 844,478 pairs of shoes saved from going to landfill - 215 employers hired our participants - 17,178,916 lbs. of goods diverted from landfill - 59,863 computers saved from going to landfill

Target demographics: Low-income people who may have a criminal record, past drug dependency, lack of job experience, or a disability who reside in San Francisco, San Mateo, and Marin Counties

Direct beneficiaries per year: 1,214 Bay Area residents received job training and career counseling

Geographic areas served: San Francisco, San Mateo, Marin Counties

Programs: Harnessing the power of donated goods to grow the impact of our social enterprise, sfgoodwill utilized over 717,922 donations transactions last year to provide jobs, job training, and services to people with barriers to employment. Our warehouse, transportation, donations and retail functions provide on-the-job training and contextualized learning to our target population. Last fiscal year, we were able to serve 1,098 employees and provide career services to 4,687 of participants and community members.

our workforce development services address many barriers to employment through job readiness training, on-the-job-learning, and replacement and retention services. Last year, sfgoodwill placed our participants in 640 jobs and transitional employment opportunities. In addition, sfgoodwill provided education, job training and employment services to 1,600 people in our 3-county region, and 15,533 visits were made to our comprehensive access point job center. Other services address the needs of specific at-risk populations, including back-on-track, a partnership with the san francisco district attorney, department of children, youth and families and family services agency which offers non-violent, first time offenders the opportunity to start clean and maintain stable careers and lives. Through community partnerships, sfgoodwill also offers ged and hsd, college accreditation, digital literacy programs which provide critical skills training, education, technology access, and new career development opportunities to the people we serve.

in fiscal 2013-2014, sf goodwill diverted over 24,491,405 pounds of material from landfills, including 8,653,496 pounds of garments and 15,837,909 pounds of electronic waste, in addition to books, housewares and furniture.

Community Stories

16 Stories from Volunteers, Donors & Supporters

2

Professional with expertise in this field

Rating: 2

I find it a little suspicious this charity has zero reported fundraising costs. They have a Chief and a Manager on staff as a part of the leadership team who has DEVELOPMENT in their titles. Aren't their purpose within the organization is to raise funds and to manage the $6.2 million in contributions (non program service related)? I am pretty sure they are paid to do said job too. Even if a good percentage of their time can be allocated to programmatic or administrative purposes, their entire salary should not be allocated as solely either a programmatic or administrative expense. How are auditors letting them get away with that? Finally, when you go to their website, their donation page is powered by Fundly, which I know for fact charges money to provide its service. Isn't that alone a fundraising expense? So please tell me how you can conscionably report your fundraising costs as zero, Goodwill Industries of San Francisco.

Review from CharityNavigator

Client Served

Rating: 4

I've been with Goodwill for almost 3 years. I started working with Goodwill through the Community Jobs Program. Now I am a Assistant Manager and I work with and have met some great people. Goodwill has great programs to help Adults get back into the work force. I am so lucky I found Goodwill.

Johnny C.

Professional with expertise in this field

Rating: 5

I wouldn't trade my experience working with Goodwill for anything. Goodwill is an amazing organization that brings together the talents and passion of professionals with those who need a helping hand. What a powerful thing it can be to give a hand-up rather than a hand-out.

Professional with expertise in this field

Rating: 5

I have been with Goodwill for 2 years. In that time, I have come to appreciate what a well run company, doing the work of caring for people, Goodwill is. For years all I knew about Goodwill was that one donated "stuff" got a tax credit. Now, I know of no other place that does a better job of creating ways to end poverty while making money. What a incredible experience it is.

Professional with expertise in this field

Rating: 5

I've worked at Goodwill for more than five years as office manager and executive assistant to the Chief of Organizational Advancement (marking/communications/fund raising), the Chief Operating Officer, the Chief Financial Officer and all of their direct reports. I have a pretty good "bird's eye view" of our day-to-day operations. We are truly one of the original "green" businesses. Not only do we recycle, reuse and give new life to literally millions of items each year, but we also take the people that society forgot and give them a leg up to sustainable careers -- not just low wage jobs. It's inspirational to see people rise above their employment barriers and shine in the workplace. It's great to be here.

Professional with expertise in this field

Rating: 5

I've worked in the nonprofit world for over 12 years and I'm very impressed with Goodwill of San Francisco's performance. They are a leader in safe-keeping our environment by recycling electronic waste and household materials including junk shoes and clothes. The best part is that they use the money claimed through recycling to serve the community by providing job search and training to just about any one who needs help. They don't just provide on the job training in their production and stores, but most needed training areas like refurbishing computers, computer repair, office technology, truck driving, and retail management. They structured a whole division called People Services just to server people. I think they've really got the right focus and direction in helping the people in the community and set a model for the rest of the country and the wold. They focus on people's needs.

Professional with expertise in this field

Rating: 5

I started working with and for Goodwill Industries of San Francisco, San Mateo and Marin nearly seven years ago. What an amazing journey this has been. I never expected a 95 year old organization, that is best known for its thrift stores and easy donation centers, to be doing such tranformation work for the Bay Area's poor and vulnerable communities. The quality of the job training, support, and education programs are outstanding. Additionally, Goodwill's commitment to growing environmentally sustainable businesses and hiring some people overcoming significan barriers to employment goes well beyond the scope of running quality programs. Goodwill is a vibrant social enterprise that is continuously innovating to better meet the needs of its communities.

10 TWozniak

Client Served

Rating: 5

Tom started at Goodwill almost five years ago as a client, and now I’ve worked my way up to Production Supervisor of our San Mateo warehouse. My daily tasks revolve around trying to control chaos!

10 SCallum

Client Served

Rating: 5

My time at Goodwill has given me an inner peace. I came to Goodwill to get my life back on track. I caused a lot of destruction before I found Goodwill. But my life here is the exact opposite of where I came from. This place is wonderful.

1 MSoloman

Client Served

Rating: 5

When I came to Goodwill in August 2007 I was on parole, homeless, and hardly involved with my two children. I was like a part-time father that wandered in and out of their lives. I did Goodwill's training program while working in the warehouse. Now my finances are in order, I'm off of parole, and I can provide for my sons the right way. I can be a positive role model for them.

3 MCausavic

Client Served

Rating: 5

I fled from Bosnia 12 years ago because of the war. I arrived in the United States unable to speak a word of English and needing to support my 3-year-old son. I went through Goodwill’s training program and I’ve stayed working for Goodwill all these years. Now I manage over 70 people.

2

Client Served

Rating: 4

They always have very good prices here, especially during sales. I live in the neighborhood so I stop by now and then which has been very convenient for me. (This review was recorded by a staff member at GreatNonprofits)

Previous Stories
2

Donor

Rating: 5

This is my first time here, and it really is excellent. It has been a terrific experience. I will be coming back. (This review was recorded by a GreatNonprofits staff member)

2

Donor

Rating: 5

It's [donating] easy, it's convenient, very helpful. It's a really easy process and the people here are very pleasant. I live in Redwood Shores but I come out this way because the people are so nice. *This review was collected during a site visit and entered by GreatNonprofits staff on behalf of the reviewer

2

Donor

Rating: 4

I'm happy to have somewhere to bring my things. I don't want to waste it--it's nice to have somewhere where someone can use my stuff. *This review was collected during a site visit and entered by GreatNonprofits staff on behalf of the revier

2

Volunteer

Rating: 4

I applied for a job and I have been here for seven years. I love all parts of the job, entertaining people, asking people their names. We give them receipts when they drop things off. We organize things on the trailer. My favorite part is organizing the donations. You have to please everyone thought, and sometimes people can be cranky (just kidding!) (This review was taken down by a GreatNonprofits staff member on the staff)