Family Resource Center Of Truckee

Programs: Family advocacy programthe family advocacy program (fa) continues to service the majority of our clients touching most of the 1000+ families that come through our doors every year. Client needs are met with a holistic, systems-approach to service that includes: parenting education, life skills training, coordinated support for child protection services, early childhood development classes and programs, referrals to mental health resources, emergency housing assistance, job search guidance, access to food sources, assistance with healthcare enrollment, preparation of annual tax returns, energy savings advice, etc. Our case management includes developing a family action plan and then providing necessary referrals, counseling, outreach, advocacy and follow-up. The family advocacy program is further bolstered by an outreach team consisting of 3 promotoras (peer educators) who work as extended members of the fa team to take information, resources and education in the segments of our community who need it most. They focus primarily on mental health support groups, behavioral health education, and social service agency referrals. In fy 16-17, the family resource center of truckee (frcot) served 1,240 families (households) through the following core program areas: ? Family advocacy 355 households ? Early learning & parent support 363 households ? Promotora health outreach 109 community members (note: 85 families received more than one service)

mediation and legal assistance programin the 2016-2017 fiscal year, frcots tahoe-truckee mediaiton and legal assistance program (ttmla) served clients at the frcot and at community house in kings beach, through our continued partnership with the north tahoe family resource center. Common examples of the kind of support obtained as a result of access to civil legal and mediation services include assisting children and families to: 1)avoid eviction and maintain housing; 2) obtain child support and custody agreements; 3) access health insurance in cases of workplace injury; 4) prevent violence and harassment; 5) settle disputes where money is owed in contract or employment disputes and 6) information and referrals related to immigration. During 2016/17 498 households were helped through this program. Attorneys volunteered 233 hours of their time to provide services to the community.