My mother entered Community Hospice in Arlington on August 10, 2019. I cannot say enough good things about this hospice. We went with inpatient hospice, and used the facilities at Arlington Memorial Hospital. All of the doctors, nurses, and chaplains we dealt with were so kind and caring. They were angels on earth. They kept my mother in complete comfort and free of pain.
My dad had cancer, and we used Community hospice of Texas. It was not a good experience. The nurses are super nice and over worked, but they are so overwhelmed with patients that they can't make all their appointments. Sometimes supplies and meds were not ordered. One week no one came cuz our nurse was on vacation. Then when my dad needed more care, they said he wasn't in enough crisis for crisis care when he was actively dying. Then when he passed, they sent someone who was not familiar with us. It took 3 hours for her to come to the house. She walked in, made some calls, and just walked out. She didn't cover him up or clean him because he had soiled himself. It was absolutely horrible! And the case worker wouldn't help us get the handicap parking sticker, and our nurse had to call her several times to get it for us. The case worker wouldn't help with any questions and was so stuck up and didn't give a damn about my dad. She talked down to him and treated him like he was dumb. While the nurses genuinely cared, the rest of the operation does not run smoothly, and they leave you hanging at every turn.
Review from Guidestar
My father entered the Community Hospice facility on Summit Avenue last December. I cannot say enough good things about the staff and how they treated Dad and our family. In addition to the "must do" items, they added many small personal actions to make the patient feel their compassion - we never had the feeling that Dad was just "that patient in room 324" like we had experienced in rehab and the hospital. The facility has the feel of an upscale hotel rather than a hospital. After experiencing the noise, impersonal behavior, hectic pace, and general stress of a large hospital environment, the peace, calm, and attention at the twelve-bed Community Hospice was a very welcome change and helped with Dad's end-of-life experience.
I have been told their in-home hospice program is very good, but we did not experience it as Dad went directly from the hospital to hospice.
Overall, I cannot thank them enough for what they did for our family. I highly endorse them to potential clients.
Community hospice is a company that serves it's patients and their families with respect and dignity. I was so moved by their care of my mother that I not only donate to their cause, I went to work for them!
The goal is to provide compassionate end-of-life care, and the clinical staff as well as the Volunteers, strive daily to meet this goal .