We are giving this a two because of the excellent nursing we received while there. Even that cannot offset the fact that we were released from Physical Therapy and Swallow Therapy all too soon. It also doesn't make up for the fact that some level of mold was in our room. When we entered, we asked about mold and were told there was none. To be on the safe side, we brought in our own Dyson filter that heats and cools. There were two days that we didn't have the filter and had to rely on the HVAC system in the room...my husband vomited on those days. We informed management and while they did send someone to work on it, all they did was add another level of filter to the unit. On the last day we were there, I placed a petri dish mold tester on the HVAC unit for less than 10 minutes and it grew mold. I will upload photos in my next post.
To all concerned with Mary W., my wife of 57 years and a stroke rehab patient at your facility from August 8 to September 30, 2011.
For myself, and on her behalf and our family, I wish to express our deep appreciation for the skilled treatment and loving care she received from all members of your staff. She is now receiving home care rehab with every prospect for a full recovery over time. That outcome in large measure is due to the excellent therapy, encouragement and treatment she received at the Hebrew Home where everyone (doctors, nurses, therapists, aides (including kitchen workers) seems to wear (as a trademark?) a warm smile and have sincere empathy for all patients.
With heartfelt thanks,
Bob W.
On behalf of the family of the late Leona C, I would like to thank you for the expert and professional service given to her during her stay at the Hebrew Home. During my visits to the Home, I found the staff courteous, well-trained and attentive to her needs. In particular, I would like to thank the staff on 3 east for all they did in keeping me aware of any health issues related to her condition and the sensitive and professional manner in which they were handled. Knowing that she was in such professional care was a blessing and for this I will always be grateful.
-Isaac C.
Review from Guidestar
More than 10 years ago a group of interested citizens who had friends and/or relatives residing in the Hebrew Home formed a group to help improve care residents' were receiving. It was a groups composed of university professors of nursing and other professionals in the field along with very concerned parties. Unknown to the group the Hebrew Home used funds to hire a detective agency to "find dirt" on these individuals by searching their trash, and investigating their private business. About two years ago this was exposed in the Jewish Forward, the Washington Post, and the Washington Jewish Week. The Hebrew Home has glossed over this issue, insinuating that too much time has passed to even look into this issue or to apologize to involved individuals. Care at the Home is less than mediocre, although there is lots of hype about how good it is. "God pity" the poor people who live there.