We waited for years to receive a dog for our teen daughter and we could not have been happier being a receipiant of a service dog for our child with epilepsy - daily seizures. The organization is professional, they have huge hearts and they get so many things donated... airline tickets, food to serve the families, community volunteers, etc. They work tirelessly to help families. They put families through a great training program for 2 weeks at no cost to the families. There is really no comparable organization on the East Coast to CA! They deserve accolades for bringing joy, comfort and happiness to those with disabilities who are dog lovers. My daughter is passionate about her dog and whenever she feels a seizure coming on, she goes to him. It is true love and companionship. We are eternally grateful.
This review is on behalf of a family who went through a two year process to get a dog for their child with seizures. After this long process they were told they were not eligible to receive a dog. This notification came in a form letter with no specifics as to why they were deemed ineligible. I think the organization does wonderful work, but they need to be specific in their rejections. How else will this family (English a second language) know what actions they might take to be acceptable to another organization? Child is now 16 and has been suffering seizures for ten years. All their hope for getting somewhere near a normal life was in getting one of these wonderful dogs and they do not know why. I am told by a staff member that something during the home visit caused the decision to be negative, but the family was never told what this is.
Review from Guidestar
Jennifer Arnold has a real talent with her dogs and a passion for helping the folks who need them. It is a well run program. I highly recommend supporting them with donations and volunteering your time. The volunteer program is tough, but those dogs are valuable and have important jobs waiting on them. I have taken Girl Scouts there for tours and Canine Assistants were very gracious. I am looking forward to a time when my schedule allows me to volunteer my time as well as donations.