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Arlington Neighborhood Village

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Nonprofit Overview

Causes: Human Services, Senior Centers, Seniors, Unknown

Mission: Arlington Neighborhood Village's mission is to help older adults remain in their homes and community safely and independently as the challenges of aging demand extra help and support, provided by a passionate corps of intergenerational volunteers.

Results: In 2020, ANV responded to the challenges of the COVID-19 pandemic and helped more than 300 seniors deal with the challenges of getting food and medication, rides to medical appointments, and learning to connect and communicate through technology. ANV fulfilled 1,890 requests from its members aged 58-98; 300 volunteers donated 7,180 hours of service and drove 20,510 at their own expense. we kept seniors safe at home and connected to their community. ANV also waived its membership fee to help lower income in-need seniors so that no one was turned away. This policy continues into 2021 as the challenges of the pandemic continue to affect older adults.

Target demographics: older adults

Direct beneficiaries per year: 300+ seniors by providing 1,890 rides to medical appointments, the grocery store and the bank; friendly visits and walking buddies; help with minor household chores, and running errands. All services are provides by volunteers. We operated continuously during the COVID-19 pandemic, waiving our membership fee to help in-need and at-risk lower income seniors.

Geographic areas served: Arlington County, Virginia

Programs: Services and support (by volunteers) to help older adults stay in their homes and communities as they age and the difficulties of living safely and independently become more challenging.

Community Stories

23 Stories from Volunteers, Donors & Supporters

Client Served

Rating: 5

My husband and I have been members of Arlington Neighborhood Village since 2019. Our membership has provided peace of mind not only for us but for our children who live at a distance. As a low-vision senior I greatly appreciate knowing that volunteer help with rides and other services is available if needed. I also appreciate the email announcements of activities and the social media updates. It was as a result of an ANV social media update that I was alerted to sign up for an appointment for a Covid vaccination within the early weeks of vaccine administration in Arlington. I was grateful for volunteer calls early in the pandemic to check in and provide a social connection at an upsetting time. One of the reasons we joined was to keep better informed on local senior living options and services, and yesterday I attended an ANV Zoom session on the process of considering whether to move to a continuing care community. Aging in place involves having access to needed services and being aware of options, and Arlington Neighborhood Village supports members in both. Five stars!

Volunteer

Rating: 5

I've been a volunteer with ANV since 2015. Although I primarily work in the office and therefore don't get to meet a lot of our members in person, I love the relationships I've been able to establish via phone conversations.

I am also overwhelmed by the generosity of the other volunteers I've met, many of whom commit many hours per week by providing rides, running errands, and offering companionship. I would be remiss if I didn't mention our great leadership - the ANV Board of Directors and Executive Director Wendy Zenker and Member Services Manager Jeanne Radday.

My own Mom is 90 and even though she lives in a lovely retirement community, I wish there was an organization like ANV where she lives. It would certainly give me peace of mind to know an organization like ANV was watching out for her!

Volunteer

Rating: 5

As a volunteer with ANV for the past 3 years, I have a sense of satisfaction and pride in the work and mission of the organization. I work with a wonderful group of volunteers on the Events Committee, and I am amazed by the commitment of this group to keep our seniors socially engaged and active. The pandemic brought unique challenges, but through a mix of creativity, community engagement, technical assistance and tutoring, ANV was able to reach out to several of our members , many of whom are now actively participating in zoom sessions and webinars. I believe that ANV fulfills a real community need by helping seniors live in their homes safely and with access to several support services for a very reasonable annual fee.

Volunteer

Rating: 5

I am a volunteer with ANV. I am so impressed with their outstanding communication with both members and volunteers. They are very easy to work with and immediately responsive to inquiries

Delores B.1

Client Served

Rating: 5

Having read about the Boston Village, I was delighted to know Arlington was in the process of creating ANV and became one of the first members. I have had help from the patient, expert volunteers to answer my technical questions (iPhone, computer, TV, etc), appreciated rides, and help making minor household repairs. ANV immediately started zooming when Covid-19 made physical gatherings impossible. The weekly course on how to Zoom made it easier to Zoom family and friends. The Zoomed Weekly Coffee and Conversation and programs shared by other Regional Villages have made learning and socializing easy but do look forward to seeing members after-COVID. We are lucky to be living in a community with volunteers with so much initiative, talent, and all with smiles and kindness making our golden years truly golden.

1

Client Served

Rating: 5

I rely on Arlington Neighbor Village volunteers to help me almost every week or so. I'm mostly home bound, without a car. They take me grocery shopping and deliver my prescription medicine to me. And yesterday they took me to get my COVID vaccine. In other words, they are a life saving organization, accommodating my needs. Last spring during strict COVID orders, they had me give my grocery list to a volunteer. That volunteer would do my grocery shopping for me, finding every specific item I needed. What a wonderful help to me! I'm so thankful for Arlington Neighbor Village and their dedicated volunteers.

1

Board Member

Rating: 5

I have been a Board Member with ANV since 2015. As a former affordable housing professional I was very aware of the fact that most seniors would prefer to age in place in their own homes, so I was delighted when the Neighborhood Village movement came to Arlington. I thought we were doing a good job of providing needed services and offering opportunities to reduce social isolation for our older residents, but when the pandemic hit, we were able to adapt and carry things to a new level. Our dedicated staff and volunteers stepped up to provide services to anyone in need, making sure that vulnerable seniors were able to get groceries and instituting a "phone buddy" program to call and check in on members. Many of our members are learning to use technology and can now participate in Zoom events! The community responded to our call for support for our Financial Aid Fund by donating nearly $30,000 so that ANV can continue to provide discounted membership to at-risk and in-need seniors in 2021. Now we are continuing to meet the challenges of our times by providing educational outreach to seniors about Covid vaccinations, and by giving rides to vaccination centers.
I am proud to be part of this organization, and grateful to our community for demonstrating the caring values that really make a difference in people's lives.

1

Volunteer

Rating: 5

I have been a volunteer at Arlington Neighborhood Village almost since the organization was founded, and I find my volunteer work incredibly rewarding. I am wholeheartedly committed to ANV’s missions of enabling members to stay in their own homes and flourish there for as long as possible. Certainly, Covid has demonstrated the wisdom of keeping people out of nursing homes and assisted living facilities for as long as possible. As a volunteer I drive members to their doctors’ appointments, to the hairdresser, to their physical therapy appointments. I do grocery shopping for members who cannot get out of the house. Sometimes, something just as simple as a telephone call to ensure that everything is all right.

And while ANV is committed to enabling its members to live at home for as long as possible, it also is committed to getting its members out of the house once in a while. There are monthly luncheons (or there were and will be again) at various ethnic restaurants. There are holiday parties, summer picnics, seasonal hikes. These are open to members and volunteers, and thus a community committed to ANV’s mission is formed.

Volunteer

Rating: 5

What a wonderful organization!

Provides a greatly needed service to the elderly population of Arlington.

All my interactions with the Staff have been professional, efficient and effective, it appears to be very well run.

All the Clients that I've had a chance to meet, speak highly of ANV and the services they provide.

1

Client Served

Rating: 5

My Mother is/has received social companionship support and transportation assistance to medical appointments. This has occurred a couple of times even on short notice. Your organization & volunteers give me a sense of peace knowing that Mom can be independent.

Volunteer

Rating: 5

I've been involved with ANV for 4 years as a board member and now a committee volunteer. I've always been impressed with how ANV provides friendly and helpful services to our community's older residents, like helping with transportation, home tasks, health programming and fun social activities. However, during the pandemic, ANV has really shown what an essential role it plays in the lives of so many members - keeping them up-to-date on the latest public health information and the vaccine roll-outs, helping them stay connected with caring phone calls and socially-distanced activities, as well as moving its key programming online. ANV staff and volunteers are always welcoming and warm, too. There are so many opportunities for members and volunteers to get involved in activities that are both fulfilling and fun, and I can't recommend it highly enough for either!

Client Served

Rating: 5


As I go into my seventy-first year, it hasn't been easy. Worsened during Covid-19, suddenly I was stuck at home and truly anxious about going out. (Pre-existing conditions.) Called a social worker in the area, she put me in touch with ANV. I called, briefly described my situation and they weren't nosy or asking more questions but asked how they could help me.

Since I've been with ANV, I have groceries, I have more information, and have found new friends. More importantly, they answer the phone and work with me when I need help.

ANV offers many kinds of small helps and important services for maintaining myself at home. Volunteers are friendly; they call to arrange times to meet and they're efficient in their service provision with groceries, banking, etc.
Thanks to all at ANV!

Volunteer

Rating: 5

As ANV grows, I think it's just getting better and better. Our volunteers help older Arlington residents manage daily lives and stay connected. It's great to see the positive effects of one-on-one contact as well as our various group events. Our speaker series, tours, tai chi, Spanish conversation, happy hours and dining events make everyone feel welcome. I look forward to seeing the friends I've made through ANV, staying active, safe, and having fun.

Board Member

Rating: 5

In 2014, when I was transitioning to working at home, I was thrilled to find out that a village was being formed in Arlington. I had heard about villages through colleagues who volunteered in Boston and thought a village would be a perfect addition to Arlington. I soon became involved with organizing our first social activity which was a weekly coffee series, Coffee and Conversation. Six years later, we are still hosting those weekly coffees and they are stronger than ever. Each week we get together for a little socializing and to hear from a speaker on a variety of topics. Our lively group loves to learn new things and what's happening in our community. It's one way we all stay engaged and up-to-date on the latest news and trends. And, now during our recent health crisis, we are bringing our coffees to our members, volunteers and the public through Zoom conferencing. What a way to stay connected and avoid social isolation. ANV has does so much for seniors living in Arlington and I am proud to be a part of the organization.

Volunteer

Rating: 5

I have been volunteering with ANV for more than 5 years, mainly as a driver, and everyone I've driven has had nothing but compliments for this organization. The leadership and other volunteers are all amazing people, and I've become close to some of the people I often drive. I know I've received more than I've given by volunteering. Recently, I'm especially impressed that during the Covid Quarantine, when many older volunteers, myself included, have limited our time away from home, ANV has not only maintained, but increased its assistance, now helping non-member seniors who need help.

Client Served

Rating: 5

I am so grateful to have found Arlington Neighborhood Villages. I am a 60 year old single mom with a teen who has a serious medical condition. We are both high risk when it comes to getting Covid-19. So we really have to isolate and not go into the stores. I looked to my counties social services for help picking up groceries and needed medications, but they had nothing to offer. Arlington Neighborhood's Village's volunteers have been nothing short of awesome! They are quick to respond, and are so helpful! Also, I can't say enough good things about Wendy at the ANV office who walked me through their process and had made everything so easy for me. I am impressed by the range of services they offer from helping people get to medical appointments, grocery shopping, computer assistance and more. I also like how they have vetted their volunteers which gives me a piece of mind. I highly recommend this group!

Sue Datz A.

Volunteer

Rating: 5

Arlington Neighborhood Village is one of the happiest organizations I've ever seen. I'm 77, and I've been volunteering for few years. I've driven folks shopping and to medical appointments, interviewed membership applicants, led an exercise class, and served on various committees. I'm constantly amazed at the joy I see around me. ANV clients (aka members), volunteers, and staff all seem to radiate cheer. I've worked with seniors from various ethnic backgrounds and educational and professional levels, and I always come home pumped and grateful for the organization and the experiences it offers.

Volunteer

Rating: 5

I have been volunteering for Arlingtion Neighborhood Village (ANV) for the past 5 years and and cannot think of a better organization to work for in my retirement years. The hours and types of volunteering are very flexible and will fit almost everyone's schedule and capabilities. Because I volunteer in the office (I also provide direct services to the members) and in light of my business background, I find ANV to be a very well run organization. I have met many new friends and am so pleased that my wife and I decided to become associate members (without direct services from the volunteers). The paid staff are limited and there is a volunteer board so this is truly an organization run by volunteers.

Client Served

Rating: 5

I first joined ANV after a good friend and travel buddy passed away. I found myself not talking with anyone for days at a time. I decided to join ANV, not only for the social events, but also I might need a second pair of hands to help me around the house. I wanted more, so 6 months after becoming a member, I started volunteering to help other members. Now I have new friends and lots of activities to fill the time. It is so rewarding to hear other members stories and enjoy the events where I can connect with others. ANV has helped me to stay in my house and I am so grateful. This organization is a God-send for so many of us.

Volunteer

Rating: 5

I have been a member and volunteer with ANV since it first began. As a volunteer, I have seen firsthand what a huge difference we are making in so many lives. The value of giving people the ability to get out of their houses and back into the world is huge! So is being able to call for help and know that the person you are letting into your home is someone you can trust. As a member, I haven’t needed too many services yet, but I get a lot out of the social events. They get me out to places and doing things that I might otherwise never have done. As both a member and volunteer, I have met so many wonderful new friends through ANV. I really feel so much more connected to my community, and it’s great to know that this amazing organization is here for me whenever I need it.

Client Served

Rating: 5

ANV has helped me in many ways since I suffered a moderate stroke in June,2018. Caring volunteers brought me clothes,mail,treats and helped take me home and provided much needed and appreciated as I was living alone. Since June,2018, ANV volunteers have helped me around the house and outside work. Last week, a gentleman fixed a clogged water dispenser in my refrigerator and helped clean out my garage. He even took haz mat paternal to the drop off location. I have also received rides to Dr. appointments . The volunteers provide needed help and also provide good company during stressful times. I have never in my 79 years been more impressed with how capable and caring ANV provides. On a scale of 1 to 10, I would rate ANV a perfect 10. They deserve the highest praise for their terrific work.

Volunteer

Rating: 5

I work and volunteer for Arlington Neighborhood Village (ANV). It's the best job I ever had and an incredibly rewarding experience. We help seniors to stay in their homes and communities as they age and need more help. Volunteers provide services and friendship to older adults, many of whom live alone. As a volunteer, I have given rides to medical appointments, the grocery store and bank; picked up prescriptions for someone who needed an errand and helped with technology. We host a weekly speaker series, special events and tours, and falls prevention classes. Especially in this time of medical emergency (spring 2020), ANV is needed more than ever.

Volunteer

Rating: 5

I have been a volunteer with Arlington Neighborhood Village (ANV) since its inception in 2014. ANV provides many services to senior citizens who are aging in place. I have served as a driver and a friendly visitor and always enjoyed my time with the neighbors I helped. Many were lonely and appreciated the human connection. Most recently, I took a workshop on decluttering and am eager to help members who request this service. I became a member of ANV last year so that I can attend member only programs, such as weekly speakers and health and wellness programs. And if I need a little help, ANV is just a phone call away.