I did have one good experience with ALRP. But that person no longer works there. Overall a bad experience. I contacted them about landlord issue and sent them copy of lease and house rules. JR said they felt that I wasn't telling them the truth about issue. It was a simple issue. Then she said she would look into contacting landlord directly. And that I would need to sign release. I said that I was agreeable to that. Then I got a blank email from her. I replied that there was nothing in the email. No answer back from her. A week later I complained to some people there and she replied. She said she had offered to contact landlord directly, but I didn't answer. Then she was going to send the release forms me to sign. I said no because I didn't trust her. I asked director there to assign me to someone else. He forwarded my message to client services director. Client Services Director told me I shouldn't complain that some of their staff was arrogant or that I hated one or two of them. So I am never going to request services from ALRP again. I don't know what their agenda is. I told director that ALRP staff is too important to help me.
I took my issue to the Housing Right Committee. I gave them the same information. They gave me clear information on how to handle the landlords enforcing of illegal unwritten rule.
Without their help my life would be a much different today. Honest and professional people. Thank you.
ALRP helped me with a Housing problem seven (7) years ago. I was so grateful to them and I decided to give back to this wonderful organization and volunteer two days per week in their office. It is now 7 years later and I continue to do volunteer work two days each week in their office and have become a major donor to this most deserving non-profit.
I had a very bad experience with this group that is supposed to help people with AIDS on small fixed disability incomes with pro-bono advice on legal problems. I was facing eviction from my inexpensive rent contolled apartment of 27 years, as it was being sold out from under me as a condo. Needing legal advise on negotiating with my landlord, I was referred by the ALRP to an attorney who demanded $500 to write a letter to my landlord and 40% of any settlement the landlord gave me to help me move. This was after the ALRP waited a week to return my calls for help, I'd left messages on 3 different days. I( told the African American woman attorney who wanted to charge me instead of providing the providing the pro-bono services the ALRP advertises and collects donations for, that she should be ashamed to ask someone making $1000/ month to pay $500 for a letter to help me avoid homelessness. The ALRP then refused to give me another referral because I was an "abusive" client. Don't give the ALRP a penny!