Mission: Advance care alliance of new york, inc. (acany) is dedicated to providing the support and services you or your loved one with and intellectual or developmental disability need to lead an active, healthy, and fulfilling life. Acany was formed by three provider networks- alliance care network, advance of greater new york, and long island alliance- who together represent more than 100 well-established, not-for-profit agencies operating in new york city, long island, and the hudson valley. Acany's agencies provide high-quality services to over 25,000 people with intellectual and/or developmental disabilities and their families, funded and overseen by new york state's office for people with developmental disabilities (opwdd).
Programs: State's department of health- accessible home based medical and behavioral urgent care services in brooklyn and suffolk county. The target population are individuals with intellectual or developmental disabilities who live in the community with families or caregivers.
office for people with developmental disabilities- support the transition to managed care for individuals with intellectual or developmental disabilities through the development of a caremanagement model that promotes the expansion of and access to services and supports individuals to successfully remain in the community.
Worst experience ever and reported them to several agencies for Medicaid fraud. They simply didn't do their jobs, ignored information, did not coordinate a single service, etc. and submitted late incomplete false or outdated info on all life plans. did not even provide a 1800 number referral to a single intervention. Made racially charged statements. Blamed parent and made parent actually sit down and do their jobs instead of correcting errors. Compliance line is useless. Change only started to occur when Inspector General and a lawyer were called and were presented on the email threads. HIPAA violations, gaslighting disabled adult clients and their families and of course - billed for the chaos and for doing pretty much NOTHING for the client.
The worst expierence I've ever had with a Case Management agency. My son is 32 years old and disabled since birth. In the 12 months since January 2019, my son was seen ONCE by an ACA employee. Because of the case managers inept service and incompetence, my son actually had his Medicaid benefits terminated and I had to file for a Fair Hearing and plead the case alone !!
Further, in this year, no one from ACA contacted us regarding respite, community hab, or a life plan. !
Yet I;m sure they billed for case management services they never provided !
