Access helped me when I was at my wit's end. I was struggling to get signed up for energy assistance and couldn’t figure out the process. I made an appointment, and they guided me through it. Now, I’m getting help with my fuel oil, and my furnace is going to be serviced, too. I’m so grateful!
The case manager I worked with was great! She helped me fill out benefit paperwork and checked to see what else i might be eligible for, and put me in touch with the food pantry. She couldn't have been more helpful!
As an employee of ACCESS Community Action Agency I can say that it is an invaluable resource in Willimantic and the surrounding areas, providing essential services to thousands of individuals and families in need. The organization's mission, comprehensive programs, and tangible impact make it a standout nonprofit, and its work is deeply appreciated by the communities it serves. ACCESS not only helps address immediate needs but also empowers individuals to create sustainable change in their lives, fostering long-term stability and well-being. For those in need of support or those wishing to contribute to a meaningful cause, ACCESS is truly a cornerstone of hope and assistance in the region. I'm so happy to be part of this agency. :)
Located in Eastern CT Access Community Action Agency encompasses outreach that supports all aspects of human needs. With compassion, skill and kindness, those of us in need can access food, housing, fuel, education with dignity. I am proud to serve on the BOD of such an impactful resource in our community.
I am proud of the work that Access does to provide the community with access to food security, access to safe and affordable housing, and access to jobs and self reliance.
I needed help with getting signed up for energy assistance. I wasn't sure about all the paperwork and if I met the requirements and the weather is turning cold. Ken was so helpful with going through what I needed and patient with me. I am all set for my delivery.
My mother needed help with her home heating oil. The process seemed so confusing but the staff at Access was so helpful. She is enrolled in the energy program and they scheduled a contractor to come look at her furnace. The staff also checked to see if she needed help with food or connecting with other benefits. Great agency!
A great nonprofit that is there when you need them the most. If you need help with basic needs in Windham or Tolland counties Access is there for you. In the past, Access has helped me with food supplements and Energy Assistance.
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I applied and qualified for the Access Home Energy Assistance Program (HEAP) and received a much-needed oil delivery during the Winter. As part of the program, I was able to schedule a free inspection and cleaning of my furnace in the Spring. Upon inspection, my furnace was declared unsafe as it had been found leaking carbon monoxide. My furnace was immediately shut down and I found myself unable to afford to get it fixed. Thankfully as an Access customer, I was quickly referred to the Repair/Replacement Program. The HEAP Program Specialist quickly coordinated the furnace repair at no cost to me. I am extremely grateful for the Access HEAP service, if it wasn’t for Access my daughter and I could have gotten really sick or worse!
Access Community Action Agency offers so many great services to help vulnerable citizens. Compassionate, trauma-informed staff treat customers with dignity and respect. No judgment and lots of empathy. NE CT is fortunate to have such a exceptional resource.
ACCESS Community Action Agency makes a huge positive impact, delivering anti-poverty programs by meeting community members where they are in northeastern Connecticut. ACCESS's delivers energy assistance, affordable housing, food security including food pantries, access to jobs and other keys to self reliance.
Committed, engaged, and compassionate people who are genuinely invested in ensuring that all have access to resources. As a board member, I am always impressed when I learn about the variety of services offered that are designed to not only provide immediate support, but empower individuals and create opportunities for self sustainability.
As a board member, I don't often get to see Access front office staff in action. Just recently, I was sitting in the waiting room when two separate clients entered, in distress. One was a senior citizen and one was a young mother with a baby in her arms. The front desk staff person treated each with the utmost respect-- in a way that allowed them to maintain dignity and met their needs immediately. She did not "pass them off," to another person. She actually went online and helped the senior to fill out necessary utility recertification assistance paperwork. She then made a timely appointment with a case manager for the young mother and also assured that her immediate, survival needs were met. It made me so very proud to serve on this Board of Directors, for an organization that not only "talks the talk, but also walks the walk." Access truly is a model for other nonprofit agencies to follow.
My experience at access is always pleasant. Always get greeted. Any question I have they go out of their way to help me .
Access Community Action Agency has helped me with a lot over the past years. When I needed help with my car taxes and repairs - Access was there! When I needed help with making ends meet because of the high cost of food and energy their food pantry and energy assistance programs got me and my family through. An amazing place with amazing people!
I have been a client of the Access Food pantry for over 3 years. Because I went there I found about a program called A2E. I had been out of work for about 3 years. The program helped me with my resume, taught me computer and fiancial skills and helped connect me with a local program that hires people over 55. Now I volunteer with Access and have a job! I can't say enough good things about Access!!!!
Access Community Action Agency has helped me for over eight years now. I first went to Access to get enrolled in the WIC program to get help feeding my two little ones. Since then I have been helped by their case managers to enroll in programs that helped me with food (Snap) and energy assistance. They have even helped me get presents for my kids during the holidays! I have always felt respected and cared about by the staff of Access. What a wonderful agency!
I needed help with a lot of things. I was worried about losing my apartment, my electric bill was overdue, I needed food. I needed help. With the help of case management I got help with all of my problems and more. Because of Access Community Action Agency I have a secure apartment, an energy bill I can afford and food when I need it.
Access Community Action Agency has helped me alot! I was having trouble paying for repairs on my car. I contact them and met with a case manager. She not only helped me with the repairs but let me know I was eligible for help with my energy bills and provided me with information about the food pantry. Access was there when I needed them most.
Access helped me when I needed help fixing my car. The repairs were going to cost me alot and without my car I couldn't get to work. I contacted Access and met with a case manager. She helped me apply for help and Access got my car fixed. Everyone there was so helpfuld!
My family was going through a really hard time and the Access Food Pantry helped us. The staff was wonderful and the selection of food was great! Without Access I don't know how I would have kept my kids fed.
There are not enough stars or enough positive descriptive words in order for me to accurately reflect the help, support and guidance I received from this access office. My gratitude and appreciation for sherry, Kathleen, Ian and Jeff is forever undeniable. They helped me develop my resume, break down what my plan for job search was, gain more PowerPoint skills along with computer skills in general, money management and on top of all that confidence to accomplish it all! Having that kindness and words of guienue encouragement helped immensely. Having this agency in my community has been one of the cornerstones to my success. They are undeniably incredible in every way and this community is better because of them. Thank you access agency!