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amyamanda

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Renew Building Materials & Salvage, Inc.
April 23, 2010

I love that ReNew helps cycle used and useful things back into use. Several times, I needed something specific for a house project and didn't have the first clue what I needed or where to find it. (Materials for cold frames, a pressure tank for our well, hinges for a door, etc.) The staff was incredibly helpful, listened carefully, and walked me over to exactly the thing I needed. They really know their stuff and they treated me with respect even though I was inexperienced and unsure of what I wanted. Their inventory seems to always include a huge variety of useful things (from very tiny to very large), so it's a great place to browse and find pretty much anything you need for house projects. We have also donated things we removed from our house so they could easily be found by others who could use them. ReNew has been a very helpful resource for us.

More feedback

What I've enjoyed the most about my experience with this nonprofit is...

knowing that there is a place where I can reliably "buy used" (and ensure good quality) when I need something. I would rather buy used than new whenever it's reasonable to do that, and ReNew makes this possible.

The kinds of staff and volunteers that I met were...

respectful, genuinely attentive, friendly, easy to approach, knowledgeable, and clearly devoted to the ideals of the organization.

How frequently have you been involved with the organization?

About every six months

When was your last experience with this nonprofit?

2010

MY ROLE:
General Member of the Public & I have browsed and shopped at ReNew and gotten advice from staff.