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Union Gospel Mission of Tarrant County
March 20, 2013

I was a resident at UGM. The staff puts up a good act. They state that they do not receive any government funding; however, they do. they receive HUD funding every time they scan a client's TB card. If a resident does not believe the way they do they kick him/her out. They have the residents work 32-40 hours a week for no pay, which gives them very little time to find a job and get on their feet. They do not provide any housing programs for residents, but decide after a year that the resident has been there long enough. The case managers that they have are a joke. They do absolutely nothing to help the residents. The residents have to do it all on their own. If a case manager does try to help someone, UGM terminates his /her employment. They force residents to attend chapel services everyday and a bible study on Thursday nights. Even if a resident has a job or attends college, he has to be at these services. The kitchen staff has been known to serve spoiled food. They constantly serve out-of-date food and store food on the floor. Both of these actions are major city health code violations. the resident workers and volunteers do not even have food handler cards, also a health code violation. When they receive food donations, they give the garbage to the residents and the staff takes the good stuff home with them. They promote homelessness and want people to remain dependent on them. They provide no help at all. I will NEVER help this organization with anything.

More feedback

How would you describe the help you got from this organization?

None

How likely are you to recommend this organization to a friend?

Unlikely

How do you feel you were treated by this organization?

Badly

When was your last experience with this nonprofit?

2011

MY ROLE:
Client Served

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