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Wendy54

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Roseville Home Start, Inc.
January 25, 2013

My husband, son, and I needed a place to live so we contacted Homestart. It was good at the beginning then after being there 7 months they started treating me like a criminal. My husband couldn't find a job, so one day he went to the program director, Ann, and he told her that he had wanted to go to truck driving school. Ann suggested that he get all the information for the school and bring it to her. After fulfilling her request she told him to go for it. My husband went to the school for 3 weeks and was told that he had to go to Fontana to finish his training. He explained to Ann that he was going to be gone for 4-5 weeks, she approved it, however did not give him any money to live on, so he went. Given the fact that he had no money to live on he used his checks and had to ask family for money. While he was gone Ann would constantly ask me questions about where he got the money to live off of. When he finished his training and was heading “home” Ann said that he can't come back and that he was exited.

Finally, after being told that I had moved onto the second stage in the program, I went out looking for an apartment. As a graduate I was supposed to receive section 8, and help with rent for 6 months after leaving. I received NOTHING. In fact, I had to stay with family while waiting for the approval on my apartment. Its been only 3 months since I left (as a so called graduate) and I still have received no help, no follow up, NOTHING from Roseville Homestart.

That place is terrible, they need to have another person in charge. Ann breaks up families and ensures the reoccurrence homelessness in Placer County. I have seen so many kids and families get kicked out with nowhere to go. The majority of their money is taken and spent frivolously and is sent 2-3 weeks AFTER leaving. Ann uses the money as she pleases on paying the clients bills even after they are kicked out.

Please for anyone who is donating to this program, STOP!!! It’s hurting people rather than helping.

More feedback

How would you describe the help you got from this organization?

None

How likely are you to recommend this organization to a friend?

No

How do you feel you were treated by this organization?

Badly

When was your last experience with this nonprofit?

2012

MY ROLE:
Client Served