Norwalk Emergency Shelter, Inc.

Rating: 3.5 stars   6 reviews

Issues: Homeless & Housing

Location: 4 Merritt Street Norwalk CT 06854 USA

Mission: Norwalk Emergency Shelter, Inc.?s (NES) mission is to effectively address the complex needs of the homeless and working poor; to provide safe, sanitary shelter care, food, clothing, and furniture to needy men, women, and families; assist shelter residents in attaining housing, jobs, counseling and various treatment services; provide transitional, affordable, and permanent supportive housing; and to foster residents? growth toward independence and responsibility.
Programs: The operating expense budget for the fiscal year July 1, 2006 through June 30, 2007, is $2,127,900. Approximately 90% of funds are expended on programs and 10% on administration. The Connecticut Department of Social Services provides approximately one-fourth of the revenue, and is the largest single source of revenue. Contributions from individuals, churches and other organizations are the second largest source. The U.S. Department of Housing and Urban Development, City of Norwalk, the United Way and the Federal Government also contribute funds. The Shelter has an annual fund-raising dinner and a golf tournament, and receives funds by other groups on its behalf. A budget showing general categories of revenue and expense is available.
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Community Reviews

Rating: 1 stars  

7 people found this review helpful

They keep people there far too long without working with them on housing. The food is not healthy for living things and the ducts probably have not been cleaned for 10 years in the female dorm. All of the women in there start wheezing and coughing and there is no fresh air to breathe and no air circulation. The place is vastly overcrowded. The apartments, however, are a nice respite from the constant BLARING TV AND SCREAMING PEOPLE. Staff vary- some are very good- others worse behaved than the clients they "suspend". (kick out). No mental health services at all. They don't realize when someone is dangerous or having severe hallucinations. They kick out the drunks but not the crackheads and heroin addicts. Constant threats of SUSPENSION (being kicked out on the street) for things that vary by staff. Rules not followed by some staff and some clients.

I've personally experienced the results of this organization in...

deterioration of health.

If I had to make changes to this organization, I would...

Start at the top and work down.

What I've enjoyed the most about my experience with this nonprofit is...

Many of the staff and clients.

The kinds of staff and volunteers that I met were...

Varied between professional and ghetto.

If this organization had 10 million bucks, it could...

Expand its services to ALL clients in need, not just the staff's "buddies" from the street. Seriously, add services. Add apartment. Improve nutrition. Get jail beds made of sand out of the women's dorm. Help people move on.

Ways to make it better...

I had left much earlier and had help doing so.

In my opinion, the biggest challenges facing this organization are...

Its overcrowding No TB tests when anyone comes in (threat) No nurse/dr. exam (MRSA and other diseases undetected on admission-threat to everyone. Dealing with money clearly and effectively.

One thing I'd also say is that...

I would spend a day as a "client" before working there or donating money and time. Staff often took home food donations meant for clients- also the nicer clothing items. One has to see it from the inside. The pamphlets are deceiving.

How frequently have you been involved with the organization?

One time

When was your last experience with this nonprofit?

2010-1-01

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Rating: 1 stars  

6 people found this review helpful

I think the Norwalk Emergency Shelter is a Flophouse more than a shelter they have people living there for more than 15 years and they don't do a thing about getting people out of there my girlfriend and I got out a couple of months ago and got our own apt. thew the internet by ourselves with no help from NES

The kinds of staff and volunteers that I met were...

They were nasty and ghetto types with no education

If this organization had 10 million bucks, it could...

I would not give them a cent until the director the manager of operations and the director of social services is gone they also shad papers and take donations that are for the clients

When was your last experience with this nonprofit?

2010-1-01

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