West Valley Community Services

Rating: 5 stars   5 reviews

Issues:

Location: 10104 Vista Drive Cupertino CA 95014 USA

Mission: The mission of West Valley Community Services (formerly Cupertino Community Services) is to encourage the sharing of community resources; to provide basic human needs in a caring and dignified environment; and to provide opportunities for volunteers to participate in West Valley Community Services’ activities.
Results: West Valley Community Services, Inc. (WVCS) is a private non-profit, community-based agency that has been providing direct assistance and referral services to the west valley communities of Santa Clara County for over 40 years. Founded in 1973, WVCS provides a continuum of basic needs, family support services and housing services including: information and referrals, food pantry, clothing, transitional housing, affordable housing, financial assistance, family support and case management services. WVCS serves the west valley communities of Cupertino, Los Gatos, Monte Sereno, Saratoga, West San Jose and the surrounding mountain regions.
Target demographics: Low-income, underserved individuals, children and families residing in Cupertino, Los Gatos, Monte Sereno, Saratoga, West San Jose and the unincorporated mountain regions.
Direct beneficiaries per year: More than 7,000 individuals and families
Geographic areas served: Cupertino, Los Gatos, Monte Sereno, Saratoga, West San Jose and the surrounding mountain regions
Programs: basic needs, family support services and housing services including: information and referrals, food pantry, clothing, transitional housing, affordable housing, financial assistance, family support and case management services.

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Community Reviews

Rating: 5 stars  

24 people found this review helpful

my overall experienced has been wonderful. The staff is as friendly as they are helpful. I never felt small in the eyes of the staff. My case manager Alba was kind and extreamly knowledgable

I've personally experienced the results of this organization in...

my personal life

If I had to make changes to this organization, I would...

not change

What I've enjoyed the most about my experience with this nonprofit is...

recieving food

The kinds of staff and volunteers that I met were...

all nice and helpful

If this organization had 10 million bucks, it could...

help more in the housing

Ways to make it better...

bags weren't an issue

In my opinion, the biggest challenges facing this organization are...

old food

One thing I'd also say is that...

having one late pm would be good

When was your last experience with this nonprofit?

2008-12-01

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Rating: 5 stars  

23 people found this review helpful

Their staff and board members are really great! I am humbled to see so many people who are willing to go out of their way to help those who are in need.

I've personally experienced the results of this organization in...

their food pantry, counseling programs and the volunteers who were once their clients.

If I had to make changes to this organization, I would...

institute a more disciplined approach to getting the community involved.

What I've enjoyed the most about my experience with this nonprofit is...

the comradery and volunteerism exhibited by the participants of their fund raising events are heart-warming and impressive.

The kinds of staff and volunteers that I met were...

kind, patient, knowledgeable and hard-working.

If this organization had 10 million bucks, it could...

1) implement more and better counseling programs and classes; 2) open more shelter to provide temporary help to those whose needs are critical;

Ways to make it better...

even more people in the community participate.

In my opinion, the biggest challenges facing this organization are...

1) not enough funding to help more clients 2) not connected enough to corporate contributors and other substantial donors.

One thing I'd also say is that...

Thank God for organizations like WVCS!

When was your last experience with this nonprofit?

2008-10-01

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Rating: 5 stars  

24 people found this review helpful

WVCS serves the needs of the community that needs support for housing, food pantry, financial assistance and training. Without the support of a dedicated staff and a corps of volunteers and great many members of our community would not be served.

I've personally experienced the results of this organization in...

Providing homeless men with shelter each night.

If I had to make changes to this organization, I would...

Continue its present policies

What I've enjoyed the most about my experience with this nonprofit is...

Helping others less fortunate then my family.

The kinds of staff and volunteers that I met were...

Enthusiastic, knowledgeable and driven to help others.

If this organization had 10 million bucks, it could...

Provide additional services, housing and support.

Ways to make it better...

More community members would support WVCS

In my opinion, the biggest challenges facing this organization are...

Increasing need and decreasing funds.

One thing I'd also say is that...

The organization needs more assistance

When was your last experience with this nonprofit?

2008-9-01

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Rating: 5 stars  

25 people found this review helpful

Kudos to West Valley Community Services, formerly Cupertino Community Services, for its commitment and work in running a homeless men's shelter in the Cupertino, Sunnyvale, and Saratoga area for over 17 years! Faith in Action Rotating Shelter for Homeless Men is a great program which is managed by caring and competent staff at WVCS that has assisted hundreds of homeless men get jobs, housing, and reestablish their independence. I've been working as a volunteer meal coordinator for the shelter for many years, and have loved working with great people from the many community and faith-based organizations that participate. I have loved getting to know the men who have come to the shelter, and am always humbled and inspired by the frank and honest sharing of their personal stories, and their determination to get back on their feet. What has impressed me the most is how the men in the shelter, after having hit rock bottom, seem to see life so clearly, and are able to get truly important priorities straight - better than I can, by far!

What I've enjoyed the most about my experience with this nonprofit is...

The wonderful, caring people!!!

When was your last experience with this nonprofit?

2008-9-01

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Role: Professional with expertise in this field
Rating: 5 stars  

1 person found this review helpful

I grew up in the West Valley region since childhood and only discovered WVCS 5 years ago when I started working here. I never knew the agency existed or about it's services and in the last 5 years have learned more about my community that I did growing up in it. Families in need in the West Valley region are lucky to have an agency nearby that serves them and is able to provide services that are hard to find elsewhere. WVCS strives to provide help in a caring and respectful manner. I have watched the agency grow by leaps and bounds in the past few years and am proud of the number of services we are able to offer.

I've personally experienced the results of this organization in...

helping families get back on their feet so that they no longer need services anymore.

When was your last experience with this nonprofit?

2008-8-01

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