Union Station Homeless Services Overview
Target demographics: We serve homeless and very-low income individuals and families of all ages.
Direct beneficiaries per year: Union Station provides a comprehensive range of services to help more than 2,000 homeless individuals and families each year achieve self-sufficiency. Services include:
• Outreach, intake and assessment
• Medical and mental health services
• Educational and enrichment activities for children
• Emergency shelter
• Transitional housing
• Benefits advocacy
• Life skills classes in money management, parenting, and nutrition
• Permanent supportive housing
• Substance abuse recovery support
• Meal service for residents and community members
• Career counseling/job search assistance
• Homeless prevention and rapid rehousing
• Showers and personal hygiene
• Services tailored to women and families
• Case management and referrals
• Housing placement resources
Programs: Passageways( 1020 Arroyo Parkway)
Passageways is a multi-agency collaborative that serves as the gateway to Pasadena’s homeless services network. In partnership with Pacific Clinics, AIDS Service Center, and the Pasadena Public Health Department, Passageways provides intake, assessment, medical and mental health services for more than 1,200 homeless people annually.
Adult Center (412 S. Raymond Ave.)
The Adult Center is a 56-bed shelter for single adults. The new Women’s Dorm provides 20 beds for homeless women and doubles the number of women served by the Adult Center annually. Each year, more than 150 adults receive shelter and services at the Adult Center designed to help them rebuild their lives. The average length of stay is three months.
The Family Center is a nurturing home-like environment that offers safe-haven for up to 50 parents and children each night, and approximately 125 individuals in more than 50 families per year. The average stay is three to six months. Supportive services are offered onsite to promote physical, emotional, and financial wellbeing for parents and their children.
Euclid Villa Transitional Housing offers affordable apartments for up to 14 homeless, very low-income families. Residents pay 30% of their income towards rent and may stay for up to two years. Case management and supportive services are provided on-site. Euclid Villa is owned and operated by Union Station and the Pacific Housing Alliance.
Sources (825 E. Orange Grove Blvd)
Sources is a career development program designed to meet the needs of homeless and very low-income job seekers. Workshops, individualized job search, and one-on-one career counseling help 125 work-ready homeless adults find employment each year.
Centennial Place (235 E. Holly Street)
Union Station provides case management and onsite supportive services at Centennial Place, a permanent supportive housing facility offering 144 single room occupancy (SRO) apartments for low-income adults.
INTAKE: 1,500 people each year receive help in finding shelter, benefits, health care, mental health services, substance abuse and addiction recovery at Passageways, our one-stop multi-service intake center.
SHELTER: About 300 men, women and children receive safe, long-term emergency shelter at Union Station each year.
TRANSITIONAL AND PERMANENT HOUSING: Euclid Villa Apartments offer 14 units of affordable housing for low-income formerly homeless families. Centennial Place offers 144 units of affordable housing for very low income singles.
SUPPORTIVE SERVICES: Client receive the comprehensive services they need to end the cycle of homelessness. Each year, approximately 60% of single adults and 90% of families successfully exit our programs with stable housing.
MEALS: We serve 175,000 meals each year, including daily meals for our residents and hungry community members, as well as holiday meals on Thanksgiving and Christmas.
SUSTAINABILITY: Union Station has a diverse range of support from individuals, foundations, corporations, and government funding sources. 75% of our $4 million dollar budget is received from private sources; 25% is received from public and government agencies.
COMMUNITY INVOLVEMENT: 125 organizations and 1,600 individuals volunteer almost 20,000 hours of service each year. Union Station receives in-kind donations valued at more than $400,000 annually.