I regard Umbrella as the best and cheapest insurance in town. For only $315 a year I know that in an emergency that help is just a phone call away -- 24 hours a day -- and that the Umbrella repair person will arrive at my home within 90 minutes. In addition to this wonderful gurantee, which is very comforting, I have often called upon Umbrella for the annoying problems other services aren't willing to handle or advice on larger issues. I have been a member for several years and have recommended Umbrella to many others. I plan to continue to be a member as long as I am "aging in place."
I am a senior citizen with COPD. Anytime I have a need for repair in my home Umbrella has always been there with assistance in a timely manner. The people who work for Umbrella are honest and wonderful. It is an incredible feeling to know whenever you need help whether it is a home repair or other assistance it it a phone call away. I really wonder if other areas in the country has any organization similar for its seniors and handicapped people. I feel that this type of service should be available all over America. The people at Umbrella have been wonderful. Thank-you so much. Barbara Carter
Umbrella of the Capital District helps seniors and persons with disabilities live comfortably and safely in their own homes by providing low cost home maintenance and a variety of personal services. They help them keep the two things they cherish most . . . their homes and their independence. It is an exceptional program that meets the need of seniors and persons with disabilities to remain self-sufficient in their own homes.
I have known Umbrella for around 4 years in a business capacity and now serve on their board. The work they do for seniors in helping them to stay in their homes and enjoy a better life style is amazing. The dedication of the executive directors is inspiring as is the volunteer help given by so many. I have been in the homes of some of the people they have helped and have witnessed first hand the great work that Umbrella do. There is such a great need in the communities they serve and Umbrella deserve and need all the help they can get. Their work in the community is outstanding and needs to be expanded as much as possible.
After my husband became involved as a handyperson with Umbrella of the Captial District, I learned the full extent of their services and the impact on the senior community in the area. I volunteered to do survey calls to the members in regard to customer satisfaction. By doing the survey calls, it could be determined what, if any, negative thoughts the members had and how Umbrella personnel could correct them. In all honesty, in conducting my survey calls, there is a very small per centage of negativeness presented. The members do present good positive re-enforcement. They also submit positive suggestions to make the services even better than they are. I wish every community had an organization like Umbrella of the Capital District to serve their area. Umbrella of the Capital District gives the senior residents peace of mind that they can face the challenges that arise from aging and staying in their own homes.
Umbrella has helped me a great deal. I have arthritis and am unable to do many of the things that need to be done. Whether getting the house ready for the change of seasons, or doing odd jobs that I can't do anymore. They are just a phone call away. I have one worker whom I know and trust. He can do almost anything, so I always ask for him. Some of my friends have gone to "maintenance free" condos. I have my own "maintenance free" living, and am able to stay in my house.
Umbrella has been a real life saver for me. The Handymen are great, and they have a Plumber who is quite simply a Genius. I would not be able to remain in my Home without their Help. Thank You for Being There.
"Umbrella" has the goal of providing low cost services to handicapped and older community members so that they can remain independent and stay in their own homes. This is accomplished by organizing a large number of volunteers who are able to almost any service that a client can no longer do for themselves. Based on my own experiences and observations, "Umbrella" is achieving this goal for the clients that have availed themselves of these services.
My wife and I are both disabled and doing basic chures around our home is difficult. Umbrella provides workers to help us do the basic jobs about our home such as cleaning our the raingutters. Umbrella also provides plumbers and electricians at a discounted rate that help make maintaining our home affordable. Umbrella has made it possible for us to stay in our home.
Umbrella has helped me maintain my independence in my home, the house keeper is lovely and helps me to do the things I can't do on my own very well any more.For larger problems like maintaining my heating system, I have great confidence in Umbrella directing me to the service provider I need. over the years Umbrella has been a great comfort to me.