Humane Association of Wilson County, Inc./ New Leash on Life

Rating: 3.46 stars   13 reviews

Issues: Animals

Location: P. O. Box 247 Lebanon TN 37088 USA

Mission: New Leash on Life is dedicated to improving the welfare of companion animals in our community through shelter, placement, spay/neuter, education and awareness.

2011 Top-Rated Nonprofit
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Community Reviews

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Rating: 5 stars  

1 people found this review helpful

My elderly mother adopted her cat from New Leash on Life and it has changed her life. It gives her a reason for getting up every day. The staff at New Leash on Life made the experience so positive. They were kind, patient and understanding. They made my mother feel like she was special because she was adopting a cat. You could tell they cared about the cat.

I was in the shelter 7 or 8 years ago and I couldn't believe how much better it looks now. Yes, it is still an old building that should be replaced but it looks like the staff takes pride in it and does everything they can to make it as comfortable as possible for animals and as pleasant as possible for the public.

Does the staff always do everything perfectly, probably not, but I can say in the case of my mother, they were the best.

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I've personally experienced the results of this organization in...

In the improved appearance of the shelter.

If I had to make changes to this organization, I would...

The change I would suggest is not to the organization but to the way the community supports them. I really feel like New Leash on Life is taken for granted and not shown the appreciation they deserve.

Review from Guidestar
Rating: 1 stars  

There is no respect and I don't mean JUST for the animals. While this shelter(or whatever it is now) does take in animals it does not live up to the expectations of Wilson's County. Do they take in animals from Wilson's NOOOO. All animals are on a waitlist while they take in other animals from other counties. This is EXTREMELY unfair. Add in they have employees there that are doing one crappy ass job. Just standing there pretty much staring at the wall while only two or three people (Usually only ONE person is ACTUALLY working!!) are working. What's wrong with this picture? The board needs to actually go to the shelter(again or whatever it is now) and see who is actually doing the work or they should have people who the employees don't know go in and get an unbiased opinion. This place is digging itself into the hole and it's DISGUSTING!

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I've personally experienced the results of this organization in...

N/A

If I had to make changes to this organization, I would...

Fire the lazy employees and get people who actually WORK.

Will you volunteer or donate to this organization?

No

How much of an impact do you think this organization has?

None

How did you learn about this organization?

Friend

When was your last experience with this nonprofit?

2011

Review from Guidestar
Rating: 1 stars  

The people that are running the shelter (Not sure that It Is even a shelter) have no clue what they are doing. When they drive down the street do they look around? Do they see what I see? Dead animals all ov...er the road that have been hit by cars? More and more every day I see this. Even on the road right in front of NLOL a cat ran cross the road and got hit by a car. People that used to pick up strays and bring them to the SHELTER can not any more because they have no place to take them. This means the animal Is left to roam, starve, be Injured, suffer, killed, and breed (and they will breed) and have off spring that will all do the same. This Is just UNBELIEVABLE when you have a place for them to go. And I also know they have food for them! But still this goes on and on. WHY!! I am also a little confused about the add they run In the paper Lost or found a pet? Call #, WHY? If I found a pet I can not bring It to them, so that means no one there seen It or checked to see If It had a micro chip Or a rabbies tag, Right, If I call and I have 3 times, my daughter has a few times and a few others that I know and was all told the same thing. We dont take strays to call pet finders and never asked about puting it In a book or bring It In and we will check It for a micro chip, nothing so now If you lost a pet well come on do the math now your chances of finding your pet has went down and your pets chance of becoming one of the strays that I talked about has just went up. I would also like to know how a place can be a nonprof. If It only takes In animals that they know will be adopted and nothing else. And If they will only keep the cages so full, would't they be making a proffit now? Im just asking. So back to driving down the street and seeing so many animals like I said, does that mean that everything that everyone has done over the last years Is just now gone? OMG and they Spay stations 3 of them?????? They do not use them!!!! If you call to make an app. It takes at least 6 months for them to call you back. What Is that about?? Wish that some how we could change all this. Thank you for making this page It Is very much appreciated and Thank you to all That Made The Humane Assoc. What It once was.

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I've personally experienced the results of this organization in...

I have seen what the shelter can do and the animals that It has saved!!!!! Yes someone said NLOL helped out a puppy mill with SMALL dogs. They helped because they knew the small dogs was adoptable. What about the rest that needed help and were turned away????

If I had to make changes to this organization, I would...

Start from the top and work all the way down changing everything!!!!!! Back to the way It used to be!!!!!! Helping all animals and not turning them away.

Review from Guidestar
Rating: 5 stars  

I admire the hard work and dedication of all the employees that work for the Humane Association and New Leash on Life. I see their love and devotion everyday, these employess go in early and stay late and work weekends just to care for these animals. The employees spend countless hours careing and nurturing for those that have no voice. I know MANY people that have adopted their best friends from the shelter and would definitely go there again should the chance arise.
I would recommend them to anyone looking for a new family member, the staff is knowledgable and takes the time to help you find the right match or fit for your family.
There have been many mornings that people had dropped off numerous puppies or kittens on the door step and the staff always lovingly takes them in. I have witnessed firsthand the awesomeness of this association. God Bless.

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I've personally experienced the results of this organization in...

I know many of the employees firsthand and they are wonderful.

If I had to make changes to this organization, I would...

No changes that i can see!

Role: Professional with expertise in this field
Rating: 5 stars  

After several months of waking up at 4AM for work and returning home at 9:30PM, I was realizing a sad trend of a workaholic. For 6 months I used my hectic work schedule as an excuse not to get a dog until I searched the website for probably the 100th time and had seen MY puppy on there. I anxiously waited for the work week to pass by to adopt him on the weekend. Of course this story can go on for months! Let's just say my life has changed. Everyday it breaks my heart to leave him for work and anxious to go home to see him. While I've provided him with a healthy and happy quality of life, he has changed my life.

As far as the organization, I can't thank them enough for providing me with such a loving companion. Everyone should take a step back and simply think... any organization is one more that is helping an animal in need. One more is better than one less.

I am proud to say that many of closest friends and family has adopted puppies from New Leash. My cousin drove 8 hours to adopt a puppy from New Leash! My friend flew down from New England to adopt a puppy from New Leash!

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I've personally experienced the results of this organization in...

the adoption center for dogs.

If I had to make changes to this organization, I would...

build a larger shelter and bring in a behavior analyst for animal training.

Review from Guidestar
Rating: 5 stars  

My friend and I adopted 2 puppies at the same time. I had come to Nashville to visit a friend and talk her out of adopting a puppy. But, when we were looking at the website that morning, I saw my puppy and knew I wouldn't be able to leave without him!

During the adoption, New Leash provided us with helpful information regarding raising your puppy and health information. We refer all of our friends to New Leash when they are considering adopting. We even adopted a puppy for a family member who drove from Virginia to pick her up!

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I've personally experienced the results of this organization in...

Lebanon, TN???

If I had to make changes to this organization, I would...

help them buy a new facility to help support more dogs/puppies!

Review from Guidestar
Rating: 5 stars  

I adopted a cat from New Leash on Life and couldn't have been happier so when I decided to get him a companion, I went back to them. I found the perfect match for my cat and could not be happier. They are the best of pals and I can't imagine life without them. The staff was warm and caring and I felt that my kitties were truly loved before they came to me. Thanks New Leash on Life!

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I've personally experienced the results of this organization in...

the caring way they treat the animals in their care.

If I had to make changes to this organization, I would...

build them a new building. Unfortunately, I'm retired and am not rich so I do what I can do.

Review from Guidestar
Role: Professional with expertise in this field
Rating: 1 stars  

I am not able to give this organization a very good rating. They may be a safe haven for puppy mill dogs, but this is at the cost of the dogs and cats in their own community suffering. They have done nothing to help in the community they were put in to help, which is Wilson County. Never before have I seen such out right blatent refusal to help the animals in their own area. This used to be a wonderful organization that Wilson County could be proud of, now it is just a joke. They will only take little adoptable dogs and puppies that they can get the most adoption fees out of. Absolutely not a care for the animals starving, abused, abandoned or otherwise not taken care of in their own community. They should be ashamed to call themselves an animal welfare organization.

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I've personally experienced the results of this organization in...

the amount of people complaining about them.

If I had to make changes to this organization, I would...

Get rid of the management and bring in people that care about the animals in Wilson County and the community to run the organization.

Review from Guidestar
Rating: 1 stars  

I have had the wonderful experience of knowing and working with many of the people who were involved when it was the Humane Assoc. of Wilson Co. and can tell you that it was a wonderful organization which developed many new and exciting programs over the years. The moble spay/neuter clinic and later the high volume/low cost spay neuter clinic were state of the art and organizations not just from TN but all over the country used them as a model for their organizations. Soon after the name change to NLOL with a new set of executive staff and board members hand picked by the current ED after she alienated and caused the departure of many long term staff, volunteers and board members the organization and all of its programs began to fail!! The salaries are a joke for a non-profit organization (Over $400,000.00). All of the numbers such as animals spayed/neutered and animals adopted are all way down. But the thing that is hardest to hear is the way they are know viewed by the public. What was once nothing but high praise and respect has turned to distrust and disgust. All of the positive posts I have read so far belong to someone still with the organization with a vested interest, try asking the general public of Wilson Co who they no longer serve but will gladly take their monetary donations but not donations of goods as was recently stated by the current Spay/Neuter Director! It is now all about the money and the glory and even unfortunately persoanl gain. It is not very professional for executives to gain on a individual basis from supporters. I can not even give them a one star rating in this poll. I can only hope that what few good people are left on the board will do the right thing to restore this oranization and get the train back on the positive and shining track it was on before the current ED crashed and burned it!

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I've personally experienced the results of this organization in...

I have seen first hand the dishonesty and mishandling of funds. I have witnessed the incompetence of most of the current executive staff! I have watched the current ED cut the programs that helped the needy, watched as she raised all the fees on all the programs, instituted a intake fee at the shelter and turn her back on the animals and people of Wilson Co.

If I had to make changes to this organization, I would...

Terminate the current Executive Director and the current Spay/Neuter Director. Replace all the current Board Members has they have failed to protect all of the donations and grant money given to this organization and allowed them to run on a huge deficit budget!

Review from Guidestar
Rating: 1 stars  

I was involved with this organization since the mid 90's. I helped the organization grow and develop new programs. The Spay/Neuter programs were very successful getting national attention and brought in lots of money in grants and donations.



In 2008 the board brought in a new Executive Director who sat on her pedestal and hired managers for managers. Soon they became very top heavy with 3 new high paying management positions. Soon they were running out of money so they tapped into the spay/neuter money that was raised for spay/neuter and then the spay/neuter programs were out of money. The programs that could have run indefinitely were hurting for money.



The organization needs an Executive Director who is compassionate and takes a "hands on" approach, writing grants, managing the programs, and watching the donors money.



If you donate to NLOL, your money must pass through the top heavy management before possibly reaching the animals.

More Feedback

I've personally experienced the results of this organization in...

The Spay Station in very inactive Fix for life numbers are down Adoptions are half of what they used to be Spay/Neuter Grant money is being used for sheltering and salaries

If I had to make changes to this organization, I would...

Fire the Executive Director

Review from Guidestar

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