SOUND COMMUNITY SERVICES INC

Rating: 4.29 stars   7 reviews

Issues: Mental Health

Location: PO Box 2170 New London CT 06320 USA

Mission:

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Community Reviews

Role: General Member of the Public
Rating: 1 stars  

1 person found this review helpful

I was a client served for over 4 years with high staff turnover. Then I was hired in a peer position, retaliated against by co-workers due to stigma, bullied by my supervisor and then terminated for advocating in the community for a client that was being taken advantage of financially by another medical provider.

If I had to make changes to this organization, I would...

Be sure those serving others are qualified, dedicated and understanding of that fact that "black and white thinking" is dangerous especially when your industry's commodity is people not products.

Will you volunteer or donate to this organization?

Unlikely

How much of an impact do you think this organization has?

A lot

When was your last experience with this nonprofit?

2013

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Rating: 5 stars  

As a person in Recovery and a member of the "Ten Year Plan to End Homelessness" I have found Sound Community to be the only agency with wrap around services, Housing, Safety Net, Income and Employment.

Would you volunteer for this group again?

Definitely

For the time you spent, how much of an impact did you feel your work or activity had?

Life-changing

Did the organization use your time wisely?

Very Well

Would you recommend this group to a friend?

Definitely

When was your last experience with this nonprofit?

2012

Was this review helpful? 
Rating: 5 stars  

1 person found this review helpful

I can't be more proud of an organization than I am of Sound Community Services, having served on the board of directors since 1998 and as chairman for 3years until 2010. After being witness to friends and family members suffering from various mental illnesses(manic depression, paranoia followed by substance abuse resulting in several deaths and suicide attempts) and failed treatments , I grabbed at the opportunity to serve and try to make a small difference. I thought the intent of the non-profit of helping adults adapt back into the community both socially and possibly employment wise was wonderful. Immediately after I joined the board of First Step Inc. trajedy struck with the murder of a manager. But our board showed it's mettle in leadership by supporting improved treatment, improving safeguards for our employees and clients, community education about our organization and mental illness, and merging First Step Inc.(case management) and IBH(clinical side) into Sound Community Services Inc. in 2005 with the result of providing seamless care for our clients.Our board was formed by merging both boards but quickly took on it's own personality. With the direction of our CEO Dr. Gail Lawson we have perfomed the merger, in process of moving our day program, the Oasis Center,to a better andlarger facility,have an in-house pharmacy,moved the Norwich clinic to a newer facility, expanded housing, and in the process of acquiring a building to better house SCS. I am also extermely proud of the development of our fundraising aspects of the board. We have many members actively involved.One example of usage of the money raise is to send two clints to High Hopes for therapeutic riding. Oter monies will be used for capital expenses.The saddest part is that I am off the board for one year after serving three cosecutive 3 year terms! But I do volunteer on some committees.

I've personally experienced the results of this organization in...

seeing people overcome their illness and become part of the community. I am proud to have known clients that have served on our board.

If I had to make changes to this organization, I would...

I would increase the size of the board and increase fundraising.

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Review from Guidestar
Rating: 5 stars  

As a Board member since 2003, I am always delighted to have a chance to speak on behalf of Sound Community Services. When I originally joined the Board, it was my intention to serve a 3-year stint and then move on. Now, 8 years later, with the exception of a one-year hiatus required after every 9 years of service, I am committed to SCSI for as long as I am able. I have been a marriage and family therapist in private practice for nearly 30 years, and in that capacity, have had occasion to work with clients who, either themselves or their families, have been consumers of the many and varied services of SCSI. Time and again, both in my practice and as a Board member I have had the oppportunity to witness both the professional skill and the human compassion of the excellent staff at SCSI. In my experience, they are an exceptional team.

I've personally experienced the results of this organization in...

Interacting with a Board member who is also a recipient of the services SCSI offers.

If I had to make changes to this organization, I would...

Hopefully, see the agency able to raise more money to continue its excellent services.

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Review from Guidestar
Rating: 4 stars  

A few months ago I attended a fund raiser for this organization. The persons involved with the event were very helpful, friendly and responsible. They were attentive to their guests and their tasks at hand. From my brief interactions I could see the volumteers were very dedicated to their organization and seemed committed to their cause. they seem to have a deep and valuable sense of community. That is a valuable thing.

I've personally experienced the results of this organization in...

Some positive impact on its members, visibility in the community is good.

If I had to make changes to this organization, I would...

not sure.

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Review from Guidestar
Rating: 5 stars  

I have been on the board of Sound Community Services since 2004 and I have been the secretary since 2007. My day job is as a neuroscientist, so to me it made sense to volunteer my time with an organization that provides practical help to the people afflicted with the disorders that I study. It has been my great pleasure to experience the caring and dedication of the members of the board with the majority of them serving three consecutive three year terms and then taking the mandatory year off only to return again. I think that speaks to everyone's commitment to the cause of caring for people with mental health issues.

I have also had the priviledge to meet with many of the employees of SCS and have seen their dedication first hand. They are obviously passionate about what they do and I hope to continue to work with and learn from them for years to come.

I've personally experienced the results of this organization in...

working with one of the board members, who is also a client. She has made amazing achievements in the few years that I have had the pleasure of knowing and working with her.

If I had to make changes to this organization, I would...

hope to be able to raise more money to keep their much needed services available long into the future!

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Review from Guidestar
Role: Professional with expertise in this field
Rating: 5 stars  

I have worked in a software vendor capacity with Sound Community Services over the last 8 months. It is always mentioned that healthcare in general is slow to change, and this belief is probably even more profound for the behavioral health community. Gail Lawson and her team at Sound are an exception to this widely-held belief. They have creatively used technology to drive greater productivity but, more importantly, to deliver high quality care to those societal members most in need. They possess great attitudes, are enthusiastic about their mission, and deliver a great service to their clients. One doesn't run across high-performing and ethical organizations very often, so it leaves a lasting impression when you do come across one. Sound Community Services has certainly made a lasting impression on me.

I've personally experienced the results of this organization in...

a technology perspective

If I had to make changes to this organization, I would...

deliver even more technology tools to further enhance Sound's ability to impact more lives

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Review from Guidestar