SOCIETY FOR PREVENTION OF CRUELTY TO ANIMALS IN CATTARAUGUS COUNTY C

Rating: 1.75 stars   4 reviews

Issues: Animals

Location: 2944 Route 16 N Olean NY 14760 USA

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Community Reviews

Rating: 1 stars  

1 person found this review helpful

As an animal professional, I offered my services to the spca free of charge but was told by the director, Kelly Chaffee, "You can have all the certifacations in the world, it doesnt mean SH*T!" and she hung up on me. This woman is extremely unprofessional, vulgar, rude and has held fundraising events intoxicated. The shelter itself is a dilapidated mess, no heat, empty bowls, extreme kennel aggression left unchecked, no medical staff, untrained workers who seem to find texting on their phones more important then cleaning or caring for the animals. When you can smell cat urine all the way in the parking lot before you even go inside...theres no point in going inside, this non-profit is a scam and should be shut down immediately!!

How does this organization compare with others in the same sector?

Badly

How much of an impact do you think this organization has?

None

Will you recommend this organization to others?

No

When was your last experience with this nonprofit?

2013

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Rating: 1 stars  

2 people found this review helpful

I went in for an adoption. The place was filthy. It smelled bad. The "volunteer" working there ask me "whats up, can I help you." Extremely unprofessional. Told her I was interested in adopting, asked me all these questions and then took me back to look,the place was horrible, feces all over, empty food dishes, water leaking from the roof in kennels, it was horrifying. Every animal I asked about , she wasn't sure about or told me she didn't know. She seem to want me to fill out the adoption application in a hurry and take a deposit awfully fast. I was extremely uncomfortable and just ended up leaving. I would never go back and those poor animals.

How would you describe the help you got from this organization?

None

How likely are you to recommend this organization to a friend?

No

How do you feel you were treated by this organization?

Badly

When was your last experience with this nonprofit?

2013

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Review from Guidestar
Rating: 1 stars  

1 person found this review helpful

I walked into the SPCA and the place was filthy, smell was horrible. The girls there who greeted us were curt and rude, "Im busy I'll be with you in a little bit" is what we got. The longer we stayed there the worse the smell got. You could tell the place hadn't had a down on the hands and knees clean in years with all the grime. Finally got some attention after she kept yelling across the room giving orders to one of the other workers. Got to look at the dogs hesitantly because the girls was buzzing around all over the place. She explained their adoption process, a cost which we obviously realized after their speel that we couldn't afford once we found out their cost, fees , taxes and etc. We just wanted to adopt, help a dog. After we left, smelling disgusting, as if we had like walked through a sewer without getting wet, we found another shelter out of town, and wow what a difference. We adopted elsewhere. Catt Co. SPCA is appalling, filthy and should be condemned. They were too occupied talking about other people, yelling across the room and making sure we ended up finding a pet getting the application filled and a deposit down. It was all about them getting the money. Never were we asked about owning a pet before, our family or anything. Its reminded me of one of those puppy mills, you know the people that just keep breeding and breeding for money. Those poor animals. Who is running that organization or in charge anyway? I never saw anyone feeding or watering the animals, brushing, walking or anyone caring for any of them. There were 2 young girls there playing on their phones, yelling across the room laughing. The place is disheveled, unprofessional and should be shut down.

How would you describe the help you got from this organization?

None

How likely are you to recommend this organization to a friend?

No

How do you feel you were treated by this organization?

Badly

When was your last experience with this nonprofit?

2011

Was this review helpful? 
Rating: 4 stars  

1 person found this review helpful

The people there are very warm and welcoming! You can tell right off the bat that they care very much for the animals of their organization as well as around the city and surrounding cities. I think they could do more philanthropic events to help benefit they're organization though. I know that in Salamanca, where I live, hears more from Friends of Strays than we do from SPCA.

Would you volunteer for this group again?

Definitely

For the time you spent, how much of an impact did you feel your work or activity had?

A lot

Did the organization use your time wisely?

Very Well

Would you recommend this group to a friend?

Definitely

When was your last experience with this nonprofit?

2011

Was this review helpful? 
Review from Guidestar