Shelter Association of Washtenaw County

Rating: 4.87 stars   39 reviews

Issues: Health, Homeless & Housing, Human Services

Location: 312 W. Huron, PO Box 7370 Ann Arbor MI 48107 USA

Mission: The mission of the Shelter Association of Washtenaw County is to end homelessness one person at a time.
Results: Last year we served over 1200 unique individuals, adjustments to programming in the previous year allowed us to serve nearly 100 more individuals in the Residential Program.
Target demographics: Adult men and women experiencing homelessness.
Direct beneficiaries per year: Predominantly adult men and women who are Washtenaw County residents at the time they experience homelessness. Last year over 1200 individuals received some type of service from the Shelter Association.
Programs: Residential Program: The Residential Program offers individuals who are experiencing homelessness the opportunity to have temporary shelter and intensive case management to assist them in finding sustainable income and affordable housing. At the beginning of their stay, a case manager is assigned who leads them through a comprehensive, empathetic assessment to identify their specific barriers to obtaining housing. Together a plan is created to address these barriers. Upon entering the Residential Program, one must commit to work on finding and saving income, and obtaining sustainable housing, while remaining clean and sober for the duration of the stay. Non-Residential Program: For individuals experiencing homelessness who are not currently in the Residential Program, the Shelter Association provides an array of services to both provide immediate assistance and encourage long-term change. Services such as laundry, showers, and access to the Shelter's free health services may be utilized by anyone in need. There are also a variety of assistance programs available such as: employment assistance, benefit assistance, housing search assistance and many others which help find or increase income and locate sustainable housing. Currently more than 30 agencies, ranging from AA to the VA, provide services on-site. These services help individuals who are not yet ready to enter the Residential Program, who are waiting for a place in the Residential Program or who have temporary shelter elsewhere but need to access our services. Warming Programs: December through March, or any time the temperature (or wind chill) falls below 35 degrees, the Shelter Association opens the first floor Warming Center overnight to provide life-saving warmth to people in the community who are in need. During the depths of winter (December through March) the Shelter Association expands the capacity of the warming center through our Rotating Shelter Program. This year 18 faith based organizations will host up to 35 individuals each night, providing a bed at their facility for one or two weeks.

2014 Top-Rated Nonprofit
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Community Reviews

Rating: 5 stars  

I was asked to join the volunteer Board this year by a good friend and former business associate. I've only been involved for a few short months, but I've already been pleasantly surprised by the level of commitment by both the volunteers and the employees. I was surprised to discover that very few, if any, of the other counties in Southeast Michigan offer this kind of assistance to the homeless. I really like the fact that this organization is not a permanent solution for the people that we help, but rather a starting point for them to make it on their own, and to have a better life than they had when we first met them.

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Rating: 5 stars  

SAWC changes all of our lives AND our Community by compassionately assisting the most forgotten segment of our society; single, adult males and females who are experiencing homelessness and who, often, are experiencing a myriad of physical, medical and/or emotional issues. This is a difficult population to serve, but the dedicated staff does it with grace and genuine warmth....AND with an outstanding level of success! Hope truly does happen at The Delonis Center and I am proud to be a small part of it!!

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Role: General Member of the Public
Rating: 5 stars  

The Shelter Association has a great mission. It's staff is doing a wonderful job to help the homeless. The board of Directors are dedicated to help their community.

When was your last experience with this nonprofit?

2014

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Rating: 5 stars  

The Shelter Association's approach to homelessness works. Clients show up with very little hope and no resources. With the help of Shelter staff, clients develop a better sense of themselves and their place in the world. They come to see that a home is achievable, and working with that vision, most leave the shelter and move to sustainable housing.

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Rating: 5 stars  

The Shelter Association utilizes a wonderful staff, strong leadership, and dedicated Board of Directors to end homelessness in the Washtenaw community for hundreds every year!

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1 previous review
Rating: 5 stars  

IN this economy organizations like the Shelter Association are stepping up to help more of our fellow community members than they have resources to. With more people in need places like the Shelter Association are in higher demand to help people who are running out of options.

I've personally experienced the results of this organization in...

Personally seeing those I care for lose employement, benefits and options.

If I had to make changes to this organization, I would...

(none)

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Role: Professional with expertise in this field
Rating: 5 stars  

The Shelter Association has been doing great work in our community for over 30 years. It has the mission of "ending homelessness one person at a time". They are effective in doing this having housed over 200 individuals last year.

The staff members are dedicated professionals. The Board members are committed to keeping the organization one of the best in Washtenaw County.

We are lucky to have them in our community.

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1 previous review
Rating: 4 stars  

The Shelter Assocation has been an important part of the Washtenaw Community for over 26 years. I am impressed with their mission "ending homelessness one person at a time." I have been espeically impressed with the staff who work day to day with those who have lost jobs and homes to help get them back on thier feet.

I've personally experienced the results of this organization in...

yes

If I had to make changes to this organization, I would...

The help this organization really needs is to have acess to more affordable housing in Washtenaw County.

Will you volunteer or donate to this organization?

Likely

How much of an impact do you think this organization has?

Life-changing

When was your last experience with this nonprofit?

2010

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Rating: 5 stars  

It is every communities responsibility to provide help for the homeless. The Shelter Association of Washtenaw County has provided this help and is an example of how many caring people coming together to support those in need can accomplish so much. The leadership, staff and community can all be proud of the work done at the Delonis Center.

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1 previous review
Rating: 5 stars  

The Shelter Association of Washtenwaw County makes our community a better place. This non profit reaches out to homeless men and women in order to help them secure housing, find employment, receive medical help and so much more. I am proud to be a Board member and be part of the solution of giving guidance and care to those who need it. The staff are expert at what they do and our many volunteers allow us to provide additional support.

I've personally experienced the results of this organization in...

getting feedback from family members, clients who have been helped and staff feedback.

If I had to make changes to this organization, I would...

like to see a more permanent source of funding.

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Rating: 5 stars  

This organization is remarkable, with a mission of "ending homelessness one person at a time" the staff provide services, employment assistance, substance abuse, housing for Vets, & case managers that teach life skills so once a client is housed they are successful. The staff are smart, thoughtful and passionate about the clients they serve.

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Role: Professional with expertise in this field
Rating: 5 stars  

The Shelter Association of Washtenaw County is dedicated to ending homelessness. They do it every day and house one person every 2 days.

They also work with other community service providers to impact public and community policy and procedures to improve the system of care. In this way they contribute to ending homelessness in our community.

The staff members are dedicated and work tirelessly to find solutions for the people they work with. If there is a solution, they will find it.



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Rating: 4 stars  

I worked with others to found the first shelter in Ann Arbor, called Arbor Haven. So I have been watching the problem of homelessness for many years. I am grateful for the efforts of so many people to create the Delonis Shelter and to keep it going. It has expanded its services to meet the growing need. The recent brutal winter was a crisis for homeless people, and Delonis is again stepping up its services in response. I am relieved to know that there will be a warm place for homeless people to sleep when winter comes again.
What is still needed is a warming center open during the day. This is not necessarily a mission for Delonis, which is doing so much already. Bill Martin used to furnish a space on Ashley Street, but that building no longer exists. Somewhere, somehow, our community must find a way to meet this need.

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