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Nonprofit Overview

Causes: Community Clinics, Health, Homeless & Housing, Homeless Centers, Homeless Shelters, Human Services

Mission: The mission of the Shelter Association of Washtenaw County is to end homelessness one person at a time.

Results: Last year we served over 1200 unique individuals, adjustments to programming in the previous year allowed us to serve nearly 100 more individuals in the Residential Program.

Target demographics: Adult men and women experiencing homelessness.

Direct beneficiaries per year: Predominantly adult men and women who are Washtenaw County residents at the time they experience homelessness. Last year over 1200 individuals received some type of service from the Shelter Association.

Programs: Residential Program: The Residential Program offers individuals who are experiencing homelessness the opportunity to have temporary shelter and intensive case management to assist them in finding sustainable income and affordable housing. At the beginning of their stay, a case manager is assigned who leads them through a comprehensive, empathetic assessment to identify their specific barriers to obtaining housing. Together a plan is created to address these barriers. Upon entering the Residential Program, one must commit to work on finding and saving income, and obtaining sustainable housing, while remaining clean and sober for the duration of the stay. Non-Residential Program: For individuals experiencing homelessness who are not currently in the Residential Program, the Shelter Association provides an array of services to both provide immediate assistance and encourage long-term change. Services such as laundry, showers, and access to the Shelter's free health services may be utilized by anyone in need. There are also a variety of assistance programs available such as: employment assistance, benefit assistance, housing search assistance and many others which help find or increase income and locate sustainable housing. Currently more than 30 agencies, ranging from AA to the VA, provide services on-site. These services help individuals who are not yet ready to enter the Residential Program, who are waiting for a place in the Residential Program or who have temporary shelter elsewhere but need to access our services. Warming Programs: December through March, or any time the temperature (or wind chill) falls below 35 degrees, the Shelter Association opens the first floor Warming Center overnight to provide life-saving warmth to people in the community who are in need. During the depths of winter (December through March) the Shelter Association expands the capacity of the warming center through our Rotating Shelter Program. This year 18 faith based organizations will host up to 35 individuals each night, providing a bed at their facility for one or two weeks.

Community Stories

53 Stories from Volunteers, Donors & Supporters

ddneering

Professional with expertise in this field

Rating: 5

This is one of the most amazing organization in Ann Arbor working with individuals who are experiencing homelessness.

The focus is on helping people to solve the problems that are keeping them from finding a place and learning how to keep that home.

An talented staff, great volunteers and committed board...makes for a very effective organization.

Previous Stories
2

Professional with expertise in this field

Rating: 5

The Shelter Association has been doing great work in our community for over 30 years. It has the mission of "ending homelessness one person at a time". They are effective in doing this having housed over 200 individuals last year.

The staff members are dedicated professionals. The Board members are committed to keeping the organization one of the best in Washtenaw County.

We are lucky to have them in our community.

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Volunteer

Rating: 5

This shelter has been wonderful to volunteer at! Staff is extremely friendly and helpful to the clients. Things tend to be extremely clean around here as well.

Jennifer606

Professional with expertise in this field

Rating: 5

I have been an employee of the Shelter Association of Washtenaw County for over 5 years and am grateful for all of the experience I have received. I came here a novice, trying to gain some basic experience in the social work field and 5 years later still know that I made the right choice. The services provided by the shelter for the homeless population are invaluable and a major part of their survival when they are not actually staying at the shelter. I am happy to be a part of a team that cares enough to ensure the safety and well being of a population that most of society wishes would just go away.

Professional with expertise in this field

Rating: 5

In seven years I have seen many clients benefit from the services and informed staff at the Shelter Association of Washtenaw County! The successes have varied greatly. Many clients have been housed or received assistance with sustaining housing. As a member of the community, I have witnessed how lives have changed after an individual ends their homelessness. Former clients have obtained skills/certifications that have proved to be life changing! Clients have been able to obtain/sustain housing after case managers helped them to become sober. Ive witnessed clients reunited with estranged family. Former shelter clients seldom forget their experience and often return to volunteer or support those still in need. Shelter staff meets clients where they are and link them to supportive services when they've succeeded. Great place to help!

Professional with expertise in this field

Rating: 5

The Delonis Center is extremely well set up with a program that truly focuses on housing clients and breaking down barriers that contribute to their homelessness!

Jessi M.

Professional with expertise in this field

Rating: 5

The Shelter Association of Washtenaw County assists 100s of people each year in obtaining and maintaining sustainable housing.

Client Served

Rating: 4

The staff here really offers warmth to the residents, although at times the rules can be excessive. I feel welcome, safe and cared for and for this I am grateful.

Donor

Rating: 5

As a supporter of the Shelter I am continually inspired by the ways they continue to serve the community and house more and more people in need every year.

Volunteer

Rating: 5

How hard they work and how much they care about the clients really encourages me to work hard so that one day I can positively impact the lives of others the same way they do. I am getting ready to leave the area but as I do i will always treasure the time that I have spent there and hope to find an organization as wonderful as this one.

Professional with expertise in this field

Rating: 5

The Shelter Association is a wonderful asset to the community. They impact people's lives in a positive way by ending homelessness.