Seattle's Union Gospel Mission

Rating: 4.73 stars   11 reviews

Issues:

Location: PO Box 202 Seattle WA 98111 USA

Mission: Seattle's Union Gospel Mission provides emergency care and long-term recovery services to hurting and homeless people in the greater Seattle area. We're dedicated to serving, rescuing and transforming those in greatest need through the grace of Jesus Christ.
Results: In 2012 alone, friends like you provided: ■778,252 meals ■178,295 safe overnight stays ■25,744 counseling sessions ■1,345 children and youth with homework assistance, sports, Bible studies, field trips, camps and special events ■106,000 volunteer hours
Programs: Our Programs Emergency Food & Shelter Addiction Recovery Transitional Housing Medical Rehab Youth Ministry Senior Ministry Prison Ministry Hispanic Outreach Dental Services Legal Services Education Search & Rescue Serve Seattle

2013 Top-Rated Nonprofit
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Community Reviews

Rating: 5 stars  

Union Gospel Mission is an authentic Christian ministry. If you ever wonder, "who will make the most of my gift," or "how do I know they will use my donation to actually serve the homeless?", you can rest assured that it is a short path from your gift to the suffering homeless. It seems to me that my gifts are multiplied, much like Jesus did with fish and loaves, and UGM is very adept at making the most out of donations. If you want to "give to the poor", and "lend to the Lord," entrust your gift to UGM and the Lord will take it from there!


If I had to make changes to this organization, I would...

I would only suggest they might try more publicity, so more people can give!

Would you volunteer for this group again?

Definitely

For the time you spent, how much of an impact did you feel your work or activity had?

Life-changing

Did the organization use your time wisely?

Very Well

Would you recommend this group to a friend?

Definitely

When was your last experience with this nonprofit?

2013

Was this review helpful? 
Rating: 2 stars  

1 person found this review helpful

I have a different view being a previous client.
They are a great ministry. That being said, as far as the women they serve in their shelter and transitional housing, there needs to be more of an emphasis on permanent housing. I have seen MANY women/and or women and children have no where to go at the end of the program, some even returning to the shelter after being in their program for 3 years! When I said that there wasn't enough help, I was told that housing isn't the priority, Christian community is. That's great, but people need housing. People need basic survival needs - housing, education, health, work. Salvation Army's transitional program gets 90% of their clients into permanent housing within one year.
They also say that they don't like to "distract" women from the program by getting them involved with doing things for their future, such as getting into school and working.
I feel very strongly that this is a great ministry, but as far as the women's programs go, they have their priorities wrong. The amount of women going through the program(s) and then still remaining homeless is just unacceptable.
It's the donors are who I am the most grateful to, for without them none of the opportunities that I had would have happened had it not been for them. I appreciate the roof over my head and other support that I got while there, but truthfully, I wish I had gone to a different organization for help, one that was less concerned with their agenda and more concerned with helping me and others get into permanent housing. I personally would have gained a lot more from that.
Maybe if they spent less time staging me for fake photos for their donor newsletters and twisting the words I and other ladies said for these newsletters they could have gotten further? (I am not kidding. They did a "story" on me, and took pictures. I was called back and told that the pictures looked too good-could I dress sloppy and wear no make-up? Oh, and sit under a bridge or tree? I told them that I felt somewhat uncomfortable and exploited, but being vulnerable and feeling obligated, I did it anyways despite my extreme discomfort. When I would call them and tell them that they were misquoting me, they still didn't change it - and I am not the only one that got used in this way)
As it sits, my children and I are living in a garage, and I am getting the help with housing from another agency that I found on my own.They helped me find a permanent place that I will be moving into soon, within a couple weeks of working with them. I am employed, but I have a "past" that makes it a challenge to get housing.
If I had to make changes to this organization, I would...
-Try to find out why there is so much employee turnover so that vulnerable clients can have stability
-Make sure that the people that they hire are well qualified. This is a very vulnerable population and they need people with experience and knowledge of resources.
-Be willing to work with other agencies. A lot of the clients have criminal records and need long-term assistance with programs like Solid Ground and Landlord Liaison Project to obtain housing.
-Stop exploiting the guests and other people experiencing homelessness for donations. It's called 'shooting down," and a bit unethical. People who are in situations like the people served by UGM are in a position to feel they owe them something and will let themselves be exploited because they have not found their voice.

If I had to make changes to this organization, I would...

Focus on permanent housing!! I was homeless when I went into the shelter in 2009. I wanted to work. They said no. I was homeless when I went into their transitional housing in 2010, and I was homeless when I left in 2013. I begged over and over again for help.

How would you describe the help you got from this organization?

A little

How likely are you to recommend this organization to a friend?

Unlikely

How do you feel you were treated by this organization?

Okay

When was your last experience with this nonprofit?

2013

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Rating: 5 stars  

I have been going out on the Kent Search & Rescue Wednesday nights since December 2012. I am addicted!!! I love going out on Fridays too when there is space available. The driver and 'boss person' from SUGM, they are the best. I have seen them give their gloves, coats, whatever was needed to the homeless even though it was in the teens and 20 degrees those nights. Working with the homeless in Kent has been the best experience of my life.

If I had to make changes to this organization, I would...

Make sure we get our Kent Resource Center (shelter) set up by winter time 2013-2014. Will keep praying for this to happen.

Would you volunteer for this group again?

Definitely

For the time you spent, how much of an impact did you feel your work or activity had?

Life-changing

Did the organization use your time wisely?

Very Well

Would you recommend this group to a friend?

Definitely

When was your last experience with this nonprofit?

2013

Was this review helpful? 
Rating: 5 stars  

What an inspirational organization! They are constantly innovating, finding new ways to serve those in greatest need and meet the needs of the community effectively. I love their heart to connect with people around the county, too. UGM does it all...they're good at it, and they're good at bringing people in to the work and empowering "lay" people to do the work too!
I LOVE UGM!

If I had to make changes to this organization, I would...

Get the word out more about what they do!

How does this organization compare with others in the same sector?

Quite well

How much of an impact do you think this organization has?

Life-changing

Will you recommend this organization to others?

Definitely

When was your last experience with this nonprofit?

2013

Was this review helpful? 
Rating: 5 stars  

I had the pleasure of going on a tour of the UGM women's shelter with my family of four a few weeks ago and was blown away with the awesomeness of the facility. We had to be buzzed in from the inside people working at the front desk which is amazing for the security of the women and children who are escaping domestic violence. The building was amazing clean and beautifully functional. They serve three meals a day for the women and kids, have a fully fenced "back yard" play area for the kids which is also secure. The programs they offer these ladies is awesome too, from AA, NA and learning about safe boundaries, to the learning about who God really is and how valuable they are in Gods eyes. They also help with GED prep and job interviews. This place has too many things to offer these women and kids to even tell you about properly, it's mind blowing all that UGM does to help. Please if you have a free weekend take a tour and you will be so happy you did. I hate to use the fraising " life altering experience", but it really is when you go on this tour. My children ages four and six talk about the tour all the time and when we go shopping they always want to get something for the homeless kids now. It warms my heart to know that even just a tour at UGM has touched my childrens lifes for the better. Thank you!

If I had to make changes to this organization, I would...

I'd make it even bigger to help more people.

Will you volunteer or donate to this organization?

Definitely

How much of an impact do you think this organization has?

Life-changing

When was your last experience with this nonprofit?

2013

Was this review helpful? 
Rating: 5 stars  

Seattle's UGM is vital to the health and well-being of this city. As a resident and employee of the downtown area, I don't know what I would do without the resource of UGM in this city to refer to the homeless community in particular. I am so blessed by the mission of this place!

Was your donation impactful?

Definitely

How likely is it that you would recommend that a friend donate to this group?

Definitely

How likely are you to donate to this group again?

Definitely

When was your last experience with this nonprofit?

2013

Was this review helpful? 
Rating: 5 stars  

1 person found this review helpful

Seattle's Union Gospel Mission provides vital assistance to the homeless. I've toured the Women's and Children's Shelter and seen firsthand how it changes the lives of women and children. Seattle is blessed to have the Union Gospel Mission working so hard to assist the homeless and needy. They are serving God by serving others!

Will you volunteer or donate to this organization?

Definitely

How much of an impact do you think this organization has?

Life-changing

When was your last experience with this nonprofit?

2012

Was this review helpful? 
Rating: 5 stars  

1 person found this review helpful

Seattle's Union Gospel Mission is a bridge of hope and faith not only for the shelter residents and people served by the mission, but also for me as a volunteer. UGM provides basic resources to those in need, but most importantly they provide unconditional acceptance and love to people who often feel lost and alone. Through a helping hand, hope, faith and prayer I have seen UGM transform many lives. I feel blessed to be able to serve alongside many dedicated volunteers and an amazing staff of God-centered people. What a gift to our community!

Would you volunteer for this group again?

Definitely

For the time you spent, how much of an impact did you feel your work or activity had?

Life-changing

Did the organization use your time wisely?

Very Well

Would you recommend this group to a friend?

Definitely

When was your last experience with this nonprofit?

2013

Was this review helpful? 
Rating: 5 stars  

1 person found this review helpful

Seattle Union Gospel Mission, has been on point for many years! The work is difficult, the rewards sometimes fleeting, but following the model of Christ, they work as laborers sowing Love and Care in the dark places of our city. They not only attend to physical needs for the moment but follow through with services, that will allow those who chose, a way to return to a life within homes and jobs, lives that return value to all of society. I love SUGM! So many reasons why I support them!

Would you volunteer for this group again?

Definitely

When was your last experience with this nonprofit?

2013

Was this review helpful? 
Rating: 5 stars  

1 person found this review helpful

Meeting the relational and physical needs of the homeless. This is exactly what Seattle's Union Gospel Mission does, and personally it has been an amazing experience to help them do this through the Search and Rescue program. UGM definitely makes it possible to reach out to those who are in great need in our community, and it is always great to volunteer for them. I would have never thought that giving people basic necessities would have been a help to anyone, until I did it myself. But it's more than giving the homeless these things, it's about doing it out of love and building relationships with these people. And that is what Seattle's Union does best.

Would you volunteer for this group again?

Definitely

For the time you spent, how much of an impact did you feel your work or activity had?

Life-changing

Did the organization use your time wisely?

Very Well

Would you recommend this group to a friend?

Definitely

When was your last experience with this nonprofit?

2013

Was this review helpful?