Quantum House, Inc.

Rating: 5 stars   4 reviews

Issues: Health

Location: 901 45th Street West Palm Beach FL 33407 USA

Mission: Quantum House is here to provide temporary lodging and emotional support to families during a time of family crisis.  Guests pay a nominal fee to help with operating costs - but no one is turned away because of an inability to pay.  The ten family suites provide a place for privacy and rest for our guests.  A large kitchen, community room, playroom, and office space offer many of the necessities of home.  A House Manager lives on-site to manage the facility on a daily basis.
Results: Since opening our doors in May of 2001, we have served more than 500 family members per year in our ten suite facility.  We currently run at full capacity with a waiting list.
Target demographics: serve families who have children with a serious medical condition and are in Palm Beach County to receive medical care. These families come from all over the world, including more than 20 countries, 35 states and just about every county in Florida. WE ARE THE ONLY FACILITY LIKE THIS BETWEEN ORLANDO AND FT. LAUDERDALE, FL.
Direct beneficiaries per year: more than 500 family members per year.
Geographic areas served: West Palm Beach

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Community Reviews

Rating: 5 stars  

1 person found this review helpful

What a great place to stay in. Particularly when you are so pre-occupied with your own medical problems that you try to overcome. Friendly and cheerful staff, out of the box vision, great director, fabulous Operation Manager, wonderful/helpful coordinators and magnificent care takers they all have to be praised for the great Job they do. They all go miles beyond what you expect. It is home away from home. Sometimes we feel that going home will become a challenge for us because we will not have the luxury of being taken care of the way they do it at the QH. Everything is at your fingertip from ready hot meals 99% of the time three times a day to laundry to pampering to extracurricular activities. We can say a lot more but we will rather you experience it for yourself as seeing is believing and their actions speak for themselves. If you are accepted to stay you consider yourself a lucky one.

I've personally experienced the results of this organization in...

person twice this year. Once in Janurary couple of day visit and from june to be compeleted in October.

If I had to make changes to this organization, I would...

Add TV&Internet;to each room. Although one may argue that this is going to alienate the families from social activities in common area, it certainly help them stay in touch with outside world in their normal private way more so at night & specially weekends

What I've enjoyed the most about my experience with this nonprofit is...

Their out of the box vision and hospitality of all the staff

The kinds of staff and volunteers that I met were...

Professional, friendly, curious and helpful

If this organization had 10 million bucks, it could...

Modified the bathroom to be more handicaps friendly. No tubs rather stall showers to accommodate the wheel chaired patients.

Ways to make it better...

I had TV and internet at each room as the WIFI does not fully work

In my opinion, the biggest challenges facing this organization are...

More money to expand their great existence to accommodate more families with medical need

One thing I'd also say is that...

This organization require more national recognition

How frequently have you been involved with the organization?

One time

When was your last experience with this nonprofit?

2010-6-01

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Rating: 5 stars  

2 people found this review helpful

We have lived in Quantum House almost 7 months. This is a wonderful institution, where everything is done for the benefit of the patients and their families. Our four year old daughter Alisa had limb lengthening done at St.Mary Hospital in Doctor Paley’s Center PALLI. The period of uninterrupted struggle for Alisa’s leg had probably been the most challenging experience in our lives. At this difficult time Quantum House became a real home away from home for us. The staff is very attentive and professional, always kind and ready to help with all kinds of current questions - from advising where to take out the child for a weekend to recommending an excellent hairdresser. Also we were truly amazed by the range and scope of volunteers help, offered in every aspect of everyday life – impressive everyday cooking, cleaning of the House communal areas, organizing arts classes and activities for children, and caring for the garden. All the children got lots of nice and thoughtful presents for Christmas and Easter. The culmination of our stay was the charity concert of the famous musician Kenny G, who came specially to play for the sick children. The rooms in Quantum House are well equipped and there are spacious common areas – the lobby, the playroom and the kitchen, the dining room, the laundry and the computer room with free access to Internet (Wi-Fi internet connection also available in the rooms). One of the best things about Quantum House is the community of people who share the same experience – having children with congenital leg deformities. The chance to share life stories and exchange information is unique and not to be missed. After staying together in Quantum House people become friends for life. We know we still have a lot of trials and tribulations to overcome. But the stay in Quantum House and the treatment was certainly a landmark. We don’t know how to thank everybody in Quantum House for all the generous support during the treatment of our daughter. We think we are blessed to have met all those wonderful people during our stay: patients and their close ones, medical and administrative staff, and just good American people who would come to the Quantum House to cook for us every day and otherwise stretch a friendly hand of support. Thanks for everything you are doing!

I've personally experienced the results of this organization in...

excellent management, attentive, kind and professional support of families during the long treatment.

How frequently have you been involved with the organization?

One time

When was your last experience with this nonprofit?

2010-5-01

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Rating: 5 stars  

10 people found this review helpful

We are so grateful for the Quantum House. This is our second time here and words cannot describe how thankful we are to be here and how much we truly enjoy every aspect of the house. We have traveled here from Oregon for my son's surgery. The first time I contacted the Quantum house, the director took my call on her cell phone and was gracious enough to hear my story...I will never forget that. The staff is so genuine and they go above and beyond to meet the needs of the families! The house is beautiful, clean and has a very calming feel. The play room is fully equipped with the Wii, board games, art supplies and it was my son’s second home. It has also been wonderful to meet other families and share in their experiences while still having your own space and privacy to heal. As difficult as this time has been for my family, the Quantum house has been nothing short of amazing. We will be back for more surgeries and I look forward to seeing our Quantum house friends again.

The kinds of staff and volunteers that I met were...

Tremendous! They have all been so kind and are genuinely interested in helping the families.

How frequently have you been involved with the organization?

About every six months

When was your last experience with this nonprofit?

2009-8-01

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Rating: 5 stars  

11 people found this review helpful

My son and I have been residing at Quantum House for 2 months as our son undergoes limb lengthening at St. Mary's Hospital. It has been a difficult process, especially because we are 1,200 miles from our home and separated from our family and friends. Quantum House has unquestionably been a wonderful refuge for us throughout this trying time. When my other child and husband come for periodic visits, we have more than enough room to share our time together. The house itself is beautifully furnished inside and outside. There are places to share with others and places of solitude if you wish for that. But beyond the beautiful building, the caring and warm staff is really what makes Quantum House the wonderful home that it is. Always seeking to make the guest residents feel at home, the employees are beyond compare. They always have time to lend an ear, provide a shoulder to cry on, or offer a word of hope. I am not sure how we will feel when we finally leave --- naturally, thrilled to be returning to our home, but sad to leave the friends that we have made during this challenging time. The support of other resident families and the staff here has been priceless. Our time spent at Quantum House will be remembered with fond thoughts and memories.

If this organization had 10 million bucks, it could...

expand and build another wing to serve the many families that are greatly in need of housing during the medical treatment of their child.

How frequently have you been involved with the organization?

One time

When was your last experience with this nonprofit?

2009-8-01

Was this review helpful?