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Nonprofit Overview

Causes: Emergency Assistance, Homeless & Housing, Homeless Centers, Homeless Shelters, Human Services

Mission: We share the Word of God and demonstrate the love of Christ to transform the lives of homeless and addicted people.

Results: Generous community support provides more than 330,000 meals a year and 82,000 nights of safe shelter to people in crisis. Hundreds of men, women and children are touched by our short- and long-term recovery programs designed to meet a hurting person at their point of need and help them on their journey home.

Target demographics: Men, women and children suffering in homelessness, addiction, hunger and abuse.

Direct beneficiaries per year: 330,000 meals, 82,000 nights of shelter, hundreds of lives touched by our recovery programs

Geographic areas served: Portland, Oregon and southwest Washington

Programs: Portland Rescue Mission grew from a volunteer effort in 1949 to an organization today with more than 80 staff, more than 3,000 volunteers, an annual budget of $10 million, and three facilities focused on serving the needs of homeless people in the Portland area. 
The Burnside Shelter is a 35,000 square-foot landmark at the Burnside Bridge (111 W. Burnside) that gives hope to people in crisis. Generous community support provides food, shelter, 24/7 restrooms, clothing, showers, mail service and connection to area resources. Our New Life Ministries for men and women provide a yearlong residential program with addiction recovery, life skills and spiritual growth. The Harbor (10336 NE Wygent) houses up to 42 men. Shepherd's Door (13207 NE Halsey) houses up to 62 women and children. The Mission also includes our Drive Away Hunger car sales and donations program and Mission Bar-B-Que catering. Proceeds support all of our programs to give hope and restore life to hurting people in need.

Community Stories

18 Stories from Volunteers, Donors & Supporters

4 Dave K.

Professional with expertise in this field

Rating: 5

PRM is a fantastic organization in every way. Their passion to help the homeless, hurting, and addicted is clearly observed throughout the organization. Not only does PRM treat those they serve well, but they also treat volunteers and employees in an outstanding way. They are continually looking to improve their services, as well as make them more efficient.

Professional with expertise in this field

Rating: 5

working here is a grand experience. there is never a dull moment, and you're always being challenged to better yourself!

Professional with expertise in this field

Rating: 4

I've been working for Portland Rescue Mission's New life Ministry program for roughly a year. This is the third non-profit that I've been employed with in the last 12 years. Few people realize the degree to which non-profit's impact their city. The Portland Rescue Mission has been doing some heavy lifting including providing shelter, and two residential programs for men and women struggling with addiction. The Portland Rescue Mission is an iconic institution that has served the city of Portland for decades and has a reputation for delivering volumes of grace to the untouchable elements of our city. There are few organizations that have so closely aligned themselves with the teaching of Christ, and the ethic (or Spirit) that has brought "Goodwill to all mankind" not merely in word but in deed.

Angelique H.

Professional with expertise in this field

Rating: 5

My name is Angelique Hall, I'm a Community Life Specialist at Shepherd's Door. When I began working for The Portland Mission over a year ago I met a beautiful woman who came to Shepherd's Door in deep depression for help. She recently suffered the suicide of her father and was fighting thoughts of suicide herself. I'd never met a woman so broken and hopeless, truthfully I feared there was no hope for her. Today she has graduated from the program and is a completely transformed person from the woman I first met! She went from a hopeless and depressed woman to a woman full of the life! After she left the program we kept in contact, she is a constant reminder of the power God has to transform even the darkest of situations. It's a tremendous blessing to work for a program that helps women receive the tools they need to recover and live a hopeful and successful life!

Professional with expertise in this field

Rating: 4

I have seen people's lives radically transformed through the programs and the caring staff at Portland Rescue Mission. I have worked here for 5 years and believe in the heart of this Mission to give hope and restore life. The staff are people of compassion and integrity. They have great wisdom and are willing to challenge men and women to take the next step forward.

This is an incredible place to volunteer at or work for. Portland Rescue Mission recently was named one of the "Best Christian Workplaces 2016"! If you don't know much about what Portland Rescue Mission does at their may locations, watch the video Relentless Compassion: A Day in the Life of Portland Rescue Mission.

5

General Member of the Public

Rating: 2

Portland Rescue Mission has fallen. They are controlling and manipulative. Yes they have helped a lot of people. But they have also traumatized people and ruined their experience of trying to better their lives. There's dozens of unheard stories that ended badly due to the organization's misuse of power. One day the true stories will come out. And I can only hope they will ignite a positive change. Those who know the truth choose to remain silent for reasons unknown to me. Shepherds Door staff is constantly over turning, people are being kicked out without legitimate explanations, and mothers are forced to pay 50% off all income because, and I quote "donors pay for the women only, not the children's expenses" says Christine Ourada the director of Shepherds Door. When Eric Bauer was confronted on unethical conduct toward a resident his response was, this is a free program what do you expect?. They are refunded money from the USDA program for the trays of breakfast lunch and dinner that they serve to the kids who live there, but they continue to serve food that's well past it's expectation date that they get from a food bank. However for a staff meeting held weekly they buy fresh food that the residents are not allowed to have.
Their legal advocacy department is invasive and forceful. If you do not sign what they want, such as ROI for bank accounts they kick you out and give you 5 minutes to get your things and leave. HIPPA laws have allegedly been violated, and human rights have been blatantly disregarded. Unfortunately being a non-profit they can make their own rules, and by calling themselves a Church they are exempt from so many legal guidelines. They preach the word of God, but they do not show it. I'm sure it hasn't always been this way, but the people running Shepherds Door now have turned it into a joke, and no one is doing anything about it. Plenty of staff members quit because they see the wrong that's being done by Kathleen Bradley, Christine Ourada, and Lisa Zisa. The staff turnover in that place is enormous to say the least, and there's a huge reason why. I just wish the people who did leave would speak up, and help the women who Portland Rescue Mission are mistreating at Shepherds Door. It's not right, it's not ethical, and it's not Christian.

1 Theefgkj R.

General Member of the Public

Rating: 1

I bought a car, had to wait a week on a part. No big deal, until I have to wait another week for hoses to arrive. Then, they ordered the wrong hose. So another week. That's 3 weeks I need to wait for a car that I've paid for and am insuring. Worst car buying expirence ever. I would recommend this to an enemy I'm that disappointed.

Review from CharityNavigator

2

General Member of the Public

Rating: 4

This is Grumpy. Not Grumpy any more. I would like everyone to know that I am retracting my earlier rating. I was very upset at the time and spoke before I thought. I should of spoken with someone at the Portland Rescue Mission before I spouted off. I was contacted by a very nice gentleman from the Mission, who wanted to make things right. Which they have done. We came to an agreement that has solved the problem. I would like to say that the people that I have spoken to have acted in a very Christian way. I do believe that this is a good charity. They are out there to help people that need it the most. I also beleive that this incident was not a typical problem that they or the consumer run into very often or at all. A special Thank You to Dick Osborne.

2

General Member of the Public

Rating: 1

My husband and I bought a car for our Granddaughter through Portland Rescue Mission. I has only been 2 month and the car is no longer driveable. All of the pisstons are shot. We are told the the whole motor will need to be replaced. We spent $1200.00 on a lemon. Thiere asking price was $1500.00. We were under the impression that this car had been completely gone through. Twice the brake light switch was stuck to the on position and the last time the part had to be replced. I know this was a used car, but a person would think that buying a car from a place that says the car was gone through would have it last more then 2 months. I just I had more faith in a place that says they are a Christian organization and want to help people.

6 Jim A.

Volunteer

Rating: 5

Portland Rescue Mission has been one of my most productive and rewarding volunteer experiences. I sense deeply the love and skill that go into caring for children and families and others who are in distress. Those who provide the services are highly motivated by a deep sense of Christian duty and service that helps them overcome any barriers that would normally separate them from those they serve. I have seldom seen the kind of sacrificial service provided by staff and volunteers at Portland Rescue Mission.