North Texas Food Bank

Rating: 4.65 stars   17 reviews

Issues: Food

Location: 4500 S. Cockrell Hill Rd. Dallas TX 75236 USA

Mission: The North Texas Food Bank passionately pursues a hunger-free community.
Programs: Feeding Kids- Kids Cafe, Food 4 Kids, Summer Feeding ProgramFeeding Seniors- People and Nutrition (PAN) Feeding Families- General program, Food for FamiliesFood Stamp Outreach Program

2009 Top-Rated Nonprofit
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Community Reviews

Rating: 2 stars  

4 people found this review helpful

It wasn't a good experience. We went down there with a group of 20 and the entire time the volunteer "coordinator" that the Food Bank supplied, yelled at us most of the time. I'm not sure if it's an anger management issue or what, but we left feeling embarrassed and not sure why we even showed up.

I know it's a great feeling to volunteer by helping the folks that need our help. However, it's another thing to feel like you suck and you can't do anything right. We asked why there wasn't any hand outs or signage on the wall explaining ... there was no answer.

Our CEO was with us and had planned on donating around 40K, but after that experience, I think he decided we would find another charity to make the donation to.

Would you volunteer for this group again?

No

For the time you spent, how much of an impact did you feel your work or activity had?

Some

Did the organization use your time wisely?

Okay

Would you recommend this group to a friend?

No

When was your last experience with this nonprofit?

2013

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Review from CharityNavigator
Rating: 4 stars  

9 people found this review helpful

Wonderful opportunity to learn about the good works that North Texas Food Bank is doing. I was very impressed with how organized their operation is, and how friendly all the employees were.

I've personally experienced the results of this organization in...

by participating in a team building event, which was to fill boxes with food items.

What I've enjoyed the most about my experience with this nonprofit is...

Working with the employees of North Texas Food Bank.

The kinds of staff and volunteers that I met were...

The program manager.

If this organization had 10 million bucks, it could...

Feed more hungry children and maybe advertise a little more to get the word out about their organization.

How frequently have you been involved with the organization?

One time

When was your last experience with this nonprofit?

2009-12-01

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Rating: 5 stars  

6 people found this review helpful

Our team worked alongside two other volunteer groups during an afternoon shift at NTFB. It was very rewarding to see the camaraderie and enthusiasm on everyone's part. My stint helping at the loading dock was strenuous, as we stacked hundreds of 24-packs of Propel vitamin water that had toppled from pallets. But it was satisfying to get it done so that the regular warehouse workers could continue being productive. The afternoon teams together packed up about 17,000 meals. The NTFB fulfills a tremendous need in the community and I look forward to working there again.

I've personally experienced the results of this organization in...

helping to pack 21,000 pounds of food, or 17,000 meals, in an afternoon.

If I had to make changes to this organization, I would...

hire more staff.

What I've enjoyed the most about my experience with this nonprofit is...

the spirit of teamwork that is so readily fostered by them.

The kinds of staff and volunteers that I met were...

friendly, helpful, and had a great sense of humor.

If this organization had 10 million bucks, it could...

expand its warehouse facilities and its staff, particularly the loading dock resources.

Ways to make it better...

we had been told to bring work gloves.

In my opinion, the biggest challenges facing this organization are...

getting enough labor involved, both permanent and volunteer. There seems to be ample food in the warehouse, but not enough bodies to sort and distribute it quickly.

One thing I'd also say is that...

I'm proud of the work my team helped accomplish with NTFB.

How frequently have you been involved with the organization?

One time

When was your last experience with this nonprofit?

2009-12-01

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Rating: 5 stars  

6 people found this review helpful

I had a wonderful experience volunteering at the NTFB with my Southwest Airlines Maintenance coworkers. The caring staff not only provided a tour of this awesome facility, but also shared with us the many ways it organizes & provides for the hungry in our communities. They were very motivating & encouraging during the entire experience. We all felt the true joy of working & laughing hard together for such a great cause. HIGHLY recommend this experience to everyone!

What I've enjoyed the most about my experience with this nonprofit is...

the motivation you receive working together and participating with the solution to feeding the hungry. This could happen to anyone, any age, at any moment in life. So very thankful for the North Texas Food Bank & it's wonderful staff.

How frequently have you been involved with the organization?

One time

When was your last experience with this nonprofit?

2009-12-01

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Rating: 5 stars  

7 people found this review helpful

Our group had a wonderful time. It was not only a great way to volunteer for your community, but also a chance to work together with your coworkers outside of the pressures of work. I've learned so much more about the people I work with everyday from that one event than I have from corporate meetings. Moreover, the facilitator was organized and created a fun environment. Best team building event we've ever done, hands down.

What I've enjoyed the most about my experience with this nonprofit is...

not only the fun staff and how appreciative they were, but also learning about how much hunger is right here in North Texas. I had no idea how many starving children and seniors we had in our own backyard.

How frequently have you been involved with the organization?

One time

When was your last experience with this nonprofit?

2009-12-01

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Rating: 5 stars  

8 people found this review helpful

The experience was very heart touching and well received by our group of 22. We turned our team building event into a competition to beat the Home Depot crew. A little friendly competition to out do them, lead to more meals being boxed for the hungry. It was a great team building excercise for us as we all pulled together to complete a final goal. That goal of course was tangible as opposed to other team building or leadership classes I've attended where we did excercises. The tangible goal was seen by us at the end of the excercise. We left with a huge feeling of satisfaction for goals accomplished, and more importantly giving back to our community and the people of North Texas.

If I had to make changes to this organization, I would...

What I've enjoyed the most about my experience with this nonprofit is...

I learned about the children's back pack program and was so moved by the stories of those children that I plan on volunteering more. I enjoyed the fact that we were able to contribute a small amount of effort (a few hours) to create almost 19,000 meals.

The kinds of staff and volunteers that I met were...

We were met by a very friendly and gracious staff.

If this organization had 10 million bucks, it could...

I believe it could automate some of the processes which could in turn enable them to provide more food to the hungry.

Ways to make it better...

I believe if our team had been a little more organized before our arrival, we could have done even more for the North Texas Food Bank. All the blame lies on us; however, this was a tremendous event and I would recommend it to any indiviual or corporation.

In my opinion, the biggest challenges facing this organization are...

With a declining economy, I would expect less donations being made to them. That challenge alone is huge.

One thing I'd also say is that...

I encourage all to volunteer at least once at the North Texas Food Bank. It is a humbling and heart felt experience.

How frequently have you been involved with the organization?

One time

When was your last experience with this nonprofit?

2009-12-01

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Rating: 5 stars  

5 people found this review helpful

I've volunteered for the NTFB several times, and I am always impressed by the way that they easily incorporate groups of all sizes...and with the fun I've had. Even with that familiarity, I still found that our recent corporate teambuilding event at the NTFB exceeded my expectations. We worked really, really hard and actually learned some things about ourselves and the group at the same time. Other teambuiling events I've been to have been nothing but self-help mumbo jumbo or an excuse to sit around and have beers. This was a good use of our time, and fun to boot.

I've personally experienced the results of this organization in...

seeing the reports on the news about all the people who need food right now, and knowing I'm doing something to help them.

If I had to make changes to this organization, I would...

make it bigger! And maybe help them do more advertising that focuses on the kids and seniors and organizations they serve, not Jan. But I like the "Hungry Today" effort - I think they're moving that direction.

What I've enjoyed the most about my experience with this nonprofit is...

the ease with which I could bring my church volunteers in for a fun, meaningful event where we were all together, and my recent corporate teambuilding there.

The kinds of staff and volunteers that I met were...

kind, smart, and aware of are time and goals even as they were passionately committed to the best for the Food Bank.

If this organization had 10 million bucks, it could...

make 40 million meals!

Ways to make it better...

our corporate facilitator had maybe been a bit more assertive. But we are a pretty dang tough group, and the reviews were 100% positive when we were at lunch later.

In my opinion, the biggest challenges facing this organization are...

cutbacks in corporate and personal donations.

One thing I'd also say is that...

I am a huge, huge fan of the NTFB. I think more people should know how they're teaching people on food stamps to cook healthfully and to stretch their dollars, and all of the other clever things the Food Bank does to fight hunger.

How frequently have you been involved with the organization?

About every six months

When was your last experience with this nonprofit?

2009-12-01

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Rating: 5 stars  

7 people found this review helpful

I've had experience with a few other places in doing teambuilding events for a charity. This was, by far, the most well-run and most enjoyable I've done with my team. The program not only focused on the North Texas Food Bank and how it works, but it also had an added benefit of helping my team learn to work together better and build communication. I got a great glimpse into just how competitive our group is, which was a surprise. Sweat flew. Cheers radiated throughout the warehouse floor. And nearly 20,000 pounds of food boxed along the way, we had a lot of laughs. This is a great event to help build camraderie as well as a gift of giving back to the community. I highly recommend this for your teambuilding event. You'll be surprised at the outcome and feedback.

If I had to make changes to this organization, I would...

The kinds of staff and volunteers that I met were...

enthusiastic and fully engaged in their mission at the Food Bank. There is no doubt that these folks believe in what they do every day.

Ways to make it better...

it were longer, believe it or not. As much as we were exhausted and having fun, I would have loved to go one more round to see if we could fill another group of pallets of food. Amazing!

In my opinion, the biggest challenges facing this organization are...

One thing I'd also say is that...

How frequently have you been involved with the organization?

About once a year

When was your last experience with this nonprofit?

2009-8-01

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Role: Volunteer
Rating: 5 stars  

7 people found this review helpful

When a Team Member first suggested the idea of Serving U, I wasn't sure. There more I learned, the more interested I became. Not only were we helping the community, we would have the opportunity to come together as a Team to set a goal and work towards that goal. It's sometimes difficult to find a Teambuilding event that everyone will attend / enjoy. Without question, we've had nothing but positive comments from the Team and a request to come back! I'd recommend it to any organization / Team as a true Teambuilding event.

What I've enjoyed the most about my experience with this nonprofit is...

even though we were there to help the North Texas Foodbank, we -- as a Team -- improved our own Teamwork and got to know one another better.

The kinds of staff and volunteers that I met were...

friendly, caring, and committed to the North Texas Foodbank.

How frequently have you been involved with the organization?

One time

When was your last experience with this nonprofit?

2009-12-01

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Rating: 5 stars  

7 people found this review helpful

My team spent a day at the North Texas Food Bank recently, and everyone loved the experience. They were so impressed with the layout and efficiency of the organization, and they were intrigued by the various productivity efforts that have been put in place. (Most of my team focuses in improving efficiency and productivity in the mainteance efforts of Southwest Airlines.) The Teambuilding opportunity was excellent, and everyone love the opportunity to set a goal for packing food, and then find ways to improve on that goal. We all have been talking about it for days, and my Leader has already talked to our Vice President about doing a Leadership Teambuilding for our senior leaders at the NTFB! We can't wait to come back.

What I've enjoyed the most about my experience with this nonprofit is...

Having fun with co-workers while doing a great thing for the community.

The kinds of staff and volunteers that I met were...

Knowledgeable, friendly, outgoing, helpful...

If this organization had 10 million bucks, it could...

Close the gap on hunger in North Texas.

How frequently have you been involved with the organization?

About every six months

When was your last experience with this nonprofit?

2009-12-01

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