North County Interfaith Council, Inc. (dba Interfaith Community Services)

Rating: 4.69 stars   26 reviews

Issues: Religion

Location: 550 W Washington Ave., Ste. B Escondido CA 92025 USA

Mission: To implement programs for basic needs, social services, and personal economic development, which will empower the disadvantaged in our community. Share member concerns with the issues and deal with problems, which affect the religious community when by common consent, the members feel that moral leadership is needed to promote mutual understanding and respect among member faiths.
Programs: On any given night, Interfaith is providing housing and shelter to more than 400 men, women, and children throughout North County.  Our housing programs provide much more than just a warm bed to sleep in: vocational training, one-on-one counseling, connection to community resources, life skills development, and a wide array of social work strengthen Interfaith’s housing programs. Each year, Interfaith must pay $371,712 in mortgage payments towards our housing programs. With demand for all of our services at an all-time high, those funds are desperately needed for direct services instead of loan payments.  With this understanding, Interfaith has launched “Lifting UP Our Neighbors,” a capital campaign to retire $4.5 million in shelter and housing debt.     

2011 Top-Rated Nonprofit
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Community Reviews

Rating: 1 stars  

I want to ask the question that laying people off would be the first step before considering the pay reduction of management that got a pay raise because of a merger that eventually failed. Who are the management that got those raises? Cut those pay first before laying off people.

Have the CEO and executive staff informed the board of directors the lives changed by these lay offs?

This is the first ever mass lay off that ICS has ever done. Susan P, would never allow this. Bring her back and replace all the C-employees and most of the directors.

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Role: Professional with expertise in this field
Rating: 2 stars  

Interfaith Community services remain a key contributor to the community in North County San Diego. However, in the past years the organization has gone away from their faith center supporter. As an example of challenges, there was a large turnover of 4 of 6 Directors (Executive Staff) in less than a year including their Human Resource Director and including some high quality staff and volunteers. The failed merger also brings to light internal management issues (finances and structure). This can not be directed to one person because toleration of poor performance by others (Executive staff, BOD, etc) can also be contributing factor to current challenges faced by the organization.

Another question to consider is the safety of staff and customers in the facility. I don't have factual basis if this is an issue but, social service organizations that involve mentally challenged customers need a safety procedure awareness to all its employee and volunteer.

I would observe this organization a little closer. It has a top heavy management for a NonProfit organization. I would look at their financials to see how much is the administrative cost and programming cost ratio to revenue.

I know the organization still offers a much needed service to the community.

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Rating: 5 stars  

Interfaith in Escondido, Ca. provides food and necessities to the needy and houses and feeds veterans. I have volunteered several hours in the kitchens there with the veterans and the needy meals at the holidays and I has always been an awesome experience for me. They are very organized and very caring and are a tremendous asset to our community.

I've personally experienced the results of this organization in...

Food service

If I had to make changes to this organization, I would...

Expand the building space so they could help even more people.

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Review from Guidestar
Rating: 5 stars  

There are few organizations like Interfaith. Their employees are strong, intelligent, and caring. They go far and beyond their everyday jobs in order to aid those in need. I began volunteering at Interfaith, and because of the cooperation, time, and information that the staff was able to provide, I was able to complete my graduate research through this organization. After volunteering for a year at Interfaith, I was offered a job as program manager for one of the programs. I worked there for another year and saw first hand how Interfaith affects the lives of families and individuals who are in desperate need. Interfaith opens its arms to all kinds of people and provides a wide range of serices. Some clients who are helped by Interfaith have just fallen a little behind and need some extra support, while others face more serious conditions. Interfaith is always there, collaborating with other organizations and institutions, and listening to what the community needs.

I've personally experienced the results of this organization in...

Through my personal research, volunteering, and working with others at Interfaith. I have seen Interfaith come together with the community in times of disaster (such as the California Wildfires).

If I had to make changes to this organization, I would...

More monetary aid in order to provide services for clients and for hardworking staff.

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Review from Guidestar
Rating: 5 stars  

1 person found this review helpful

I spent four and a half years homeless in North San Diego County. Thanks to the miracles performed by the volunteers at NCIC and in particular the counseling services, I was empowered to get control and start making better decisions for myself. I'm no great writer, but there's a strong chance that I wouldn't have survived those bad old days had it not been for all of the giving people that have and continue to make North County Interfaith Council a place where miracles happen everyday in our community.

I've personally experienced the results of this organization in...

Helping me to realize the need and positive benifits of continued counceling.

If I had to make changes to this organization, I would...

Expand it's availiable resources.

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Review from Guidestar
Rating: 5 stars  

I've donated to Interfaith in the past, and my church works very closely with Interfaith on community programs. I've found their organization to be very people-focused, professional, and very efficient in using their available resources.

If you're a donor, a person in need, or an organization looking to have a positive impact on the community, Interfaith is a great organization to work with.

I've personally experienced the results of this organization in...

Donating and interfacing with my church.

If I had to make changes to this organization, I would...

If I had to make changes to this organization, I would increase their available resources.

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Review from Guidestar
Rating: 5 stars  

1 person found this review helpful

As a former employee and current volunteer, I've been involved with Interfaith for over ten years. While wrapping up my schooling, I knew I wanted to be part of this vibrant and life-changing organization. It's reassuring to know that the time and resources I give to Interfaith go directly to where they are needed.

I've personally experienced the results of this organization in...

the way I see my community. I value the perspective Interfaith has given me. The need is overwhelming but the response to action is even greater.

If I had to make changes to this organization, I would...

increase monetary and in-kind donations as well as community awareness.

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Review from Guidestar
Rating: 5 stars  

While I worked at Interfaith many years ago- I can and still to attest to the fact that Interfaith helps so many people with food, shelter, job services and mental health issues that it is arguable the most necessary social services agency in the North County. The homeless, hungry and needy (which can happen to anyone!) need Interfaith.

I've personally experienced the results of this organization in...

Seeing families fed, housing needy families and children, helping families build job skills and find jobs, providing food to families, giving presents to children who had none.

If I had to make changes to this organization, I would...

Nothing - give it more money !

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Review from Guidestar
Rating: 5 stars  

Until I recently "retired" I volunteered at Interfaith for almost 24 years. I would not have given that much time and energy to a group that didn't actually solve problems.

Interfaith is without a doubt the most effective social service agency in northern San Diego County if not in the whole region.

I've personally experienced the results of this organization in...

I've seen lives turned around and literally changed by the conbination of Interfaith staff and volunteers.

If I had to make changes to this organization, I would...

I would like to see the endowment increased to a level that liberates the orgaization from the changing winds of governmet funding. I would also like to see funding so that Interfaith could more easily share its successful model with the many organizations that seek its help to replicate the model.

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Review from Guidestar
Role: Professional with expertise in this field
Rating: 4 stars  

I had the privilege of working with Interfaith in the context of a redevelopment project in North San Diego County. I was able to experience first-hand their commitment and dedication to their clients (in this case, their residents). I was very impressed with the care they took to ensure the best outcome for their clients.

I've personally experienced the results of this organization in...

protecting the best interest of their clients.

If I had to make changes to this organization, I would...

expand it to more areas in San Diego County.

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Review from Guidestar