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Nonprofit Overview

Causes: General Hospitals, Health

Mission: MMA functions to ensure that no financially needy patient is denied access to essential distant specialized medical evaluation, diagnosis, treatment or care for lack of a means of long-distance medical air or ground transportation. To achieve that goal MMA operates several components of the national charitable medical transportation system. MMA provides a means of charitable or charitably-assisted long-distance patient (and escort) transportation via private aircraft, commercial airlines, fixed-wing long-distance air ambulance and ground transport.

Target demographics: MMA stands to serve all needy patients who don't have access to the transportation necessary to get to the medical treatment they need.

Direct beneficiaries per year: 37,999 patients travel for medical appointments

Geographic areas served: United States

Programs: Angel Airlines for Life, Angel Flight Mid-Atlantic, Air Compassion for Veterans, Angel Wheels and the National Patient Travel Helpline

Community Stories

370 Stories from Volunteers, Donors & Supporters

Client Served

Rating: 5

In June 2016, My dad and I went to MI for a funeral we drove. He lives in TN. My dad was 86 at the time and a Korean War Veteran. The trip went well until we got to MI. He got septic and we almost lost him. He was in the hospital and they found that his knee was causing the infection. ( An old knee replacement that went bad-got infected). They did emergency surgery and took his knee out and replaced it with a new knee. Then he went into rehab. He had a immobilizer on his leg to prevent him from bending it. I was worried on how I was going to get him back to TN. He could not fly on a commercial flight because he could not bend his leg and had to keep it elevated. Driving back would have been very difficult for him. I contacted Angel Flights for Veterans, filled out an application and since dad could not fly on a commercial flight they forward us to Mercy Medical Angels who have private pilots volunteer their time and their planes to help people. They found a pilot from VA that said he would fly us from Saginaw, MI to Columbia, TN. In August my dad was discharged from the hospital. Mercy Medical arranged the pilot to pick us up in MI and take us back to TN. My dad could elevate his leg on the plane, the pilot put a box in between the seats so he could put his leg up. I brought the pillows to make it comfy. We were back in TN in 1hour and 50 minutes. Mercy Medical and Walt the pilot are our angels. My Dad now is doing better even though the infection took a toll on him he is now 87 but the immobilizer is off his leg. I couldn't have done it alone. Mercy Medical Angels, Walt the pilot and Angel flights for Veterans are our angels no doubt in my mind!! God Bless you all. The Kragenbrink and Storm Family.

Volunteer

Rating: 5

As a former board member, I have greater insight than most into this amazing organization and the benefit it provides to people who lack the resources to travel for medical treatment. Robb Alpaugh, the President and CEO, his staff and the volunteer pilots work sacrificially to see that as many clients as possible are served by whatever mode of transportation is needed: ground or air. As a military retiree myself, it is also gratifying to see how many veterans and fellow retirees have been provided with commercial airline or Angel Flight transportation for treatment of PTSD, traumatic brain injury, and other illnesses or injuries. Knowing that so many people are helped by MMA I still donate monthly with confidence that all but a tiny percentage of donations go to help those they serve.

Previous Stories

Board Member

Rating: 5

A patient writes: “I wanted to express my gratitude for all of your organization’s efforts in providing a seamless experience from beginning to end. Last month my seven-year-old son, Sam, and I traveled to Boston Children’s Hospital for his fifth surgery…Thank you so
much for providing us with a memorable experience that brought a huge smile to my son’s
face.”

Review from CharityNavigator

Client Served

Rating: 5

Mercy Medical Angels came to our rescue in our time of need. They are truly angels. They were kind, compassionate, and professional. They secured our flights so I could get the medical attention I needed for my cancer. I am so grateful for Mercy Medical Angels.

1

Donor

Rating: 5

We have been consistent donors of Mercy Medical Angels as they fill a great need for people at the low end as well as ties to support of our Nation's veterans. I have started interacting with the staff to offer my support as I feel this is so worthwhile an effort.

1 Victoria69

Client Served

Rating: 5

THey have helped me so much! And were always prompt and great about doing it! Mercy Flights and Angel flights are literally saving lives!

1

General Member of the Public

Rating: 5

We have a very special little girl that Mercy Medical helped us for 7 years as often as they could fly to Stanford.CA from IL . We had one guy we used to talk to every time and had such a easy . Lizzy has SMA Type 1 and we were told she would pass way by one year and age two at the most. She is now 12 years old because, she was in a clinical trial at Stanford and of her home care. Mercy Medical helped save her life.
We will forever be in their debt for helping Lizzy and flying us to California for so many years.

1

Client Served

Rating: 5

Mercy Medical Angels were the only reason I was able to fly and go get my service dog. Without them I would to not been able to get my new buddy so soon. They set everything up and it was smooth and without frustration. They truly are Angels in my eyes.

1 Harlene B.

General Member of the Public

Rating: 5

I am impressed by the dedication and heart of the people who work for Mercy Medical Angels. They take great joy and satisfaction in being able to do this work.

1 Pelletierc1

Client Served

Rating: 5

I wrote my experience a few years ago and it still stands! The only thing I will add is my continued gratitude for something that was so important to me... MMA preserved my dignity at the single most difficult time in my life.

Previous Stories
3

Client Served

Rating: 5

On the afternoon of November 29, 2012, I heard the unforgettable and long awaited words, "You've just been accepted at the Mayo Clinic Neurological Department. We look forward to seeing you in Rochester, MN, on January 15, 2013, at 12:45 pm." Having been ill for nearly three years with multiple complex neurological conditions, MS, and a spinal cord injury, without any successful treatment, I was determined to find help. I viewed this as my last opportunity. To get an appointment that quickly at the prestigious Mayo Clinic was amazing. Shortly after the call ended, reality set in. How am I going to get to Rochester, Minnesota? In moderate panic, I contacted a number of people who could advise me on this matter. The MS Society recommended that I contact Aircharitynetwork.com and that was my ticket! Literally, it was my ticket! Through Air Charity Network, I reached Mercy Medical Airlift (MMA). MMA answered my request for assistance in a matter of hours. From the beginning, I felt their sense of urgency and drive to make this trip possible for me. I worked closely with Cathy Kelly, who was kind and caring. She walked me through every step and gave me the wonderful news that I would be flying on a commercial flight to my destination. At a time when life is looking a little too short, and the problems are seemingly insurmountable, it isn't easy to remain positive and hopeful. MMA doesn't let you worry. They assured me the impossible was possible, and because of the people at Mercy Medical Airlift, I did arrive on time for my scheduled appointment at the Mayo Clinic in Minnesota. I don't know anyone who does it better! I was given every consideration. I felt the their genuine concern about getting me to Rochester. They were very gracious to my patient advocate and care giver, who was accompanying me on this journey. Because of the short time in which MMA had to make this all possible, I realized that MMA staff had much to do in a matter of days. I will be eternally grateful for their incredible efforts, support, and encouragement during one of the most difficult times of my life. Kudos, Mercy Medical Airlift! Your compassion lifts the wings of every plane flying patients to much needed diagnostics and treatment on MMA flights! Thank you so very much!

Review from CharityNavigator

General Member of the Public

Rating: 5

My sister lives in Virginia, and had surgery scheduled in California. This surgeon was one of a handful of surgeons in the country who knows the procedure she was scheduled for.

Money was very tight for my sister, as she is unable to work and her son was in college, so they were living on my brother-in-law's salary alone while paying college tuition. The cost of the flights to LA was going to make them unable to pay bills. The surgery was necessary, so it seemed there were no good choices.

MMA made an incredible offer to my sister to fly her and a caretaker to LA for the surgery. Not only did this generous offer allow my sister to receive her necessary surgery, but it allowed her to not worry about the negative financial impact paying for a flight would have created. That relief allowed her to focus on her medical recovery.

Our family is so very thankful that MMA is in operation. They make a real difference for those who use their services.