HUMANE SOCIETY OF POMONA VALLEY INC

Rating: 3.4 stars   5 reviews

Issues: Animals

Location: 500 Humane Way Pomona CA 91766 USA

Mission: The Inland Valley Humane Society & S.P.C.A. provides animal welfare services for the Inland Valley region of Southern California.

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Community Reviews

Rating: 5 stars  

I am more and more impressed with this organization and the commitment they have and the progressive programs they have created in light of the recent pit bull, chihuauhua breed over population problem. I recently volunteerd with their transport program that send smaller breed dogs (who are in demand in other parts of the country). California has such a surplus of small breed dogs that it's a great fit! I helped send 40 dogs across scountry to New Mexico. T

If I had to make changes to this organization, I would...

Add a few more staff to the rescue and foster department.

Would you volunteer for this group again?

Definitely

For the time you spent, how much of an impact did you feel your work or activity had?

Life-changing

Did the organization use your time wisely?

Quite well

Would you recommend this group to a friend?

Definitely

When was your last experience with this nonprofit?

2014

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Rating: 1 stars  

I have been a Animal Rescuer and Activist for more than 35 Years !! I have 20 cat colonies throughout southern California, which includes six in Pomona. I am up at one in the morning taking care of my cat colonies and feeding Homeless Cats in Dirty Back Alleys, while most people are sleeping in their nice warm beds. I work with four Veterinarians and Spay / Neuter Clinics and have Spay and Neutered more than 1,600 ( One Thousand and Six Hunderd Animals ). I have been Employed by one of the wealthiest families in th Country as one of their Pet Care Sepcialist. The reason I give you my Animal Rescue History is not to give myself praise,but to NOT let the Humane Society Of Pomona Valley discount me !! I have been battling with a cat hoarder in Pomona for 20 years who at one point had more then one Hunderd Cat that was in filthy deplorable conditions. One night when I was at his place of business I saw four small kittens on his property with their eyes glued closed with layers of mucus, malnourished and dying. I raced them to a Emergency Animal Hospital at 3 am, when the Vet examined the kittens and cleaned there eyes,their Eyes Popped Out Of The Eye Sockets, really bad upper respirtory, bad nasal discharge and tested positive for ( F I P ) feline infectious peritonitis. Three of them sadly had to be EUTHANIZED, I cried for two days. The one kitten I Named ( Saddie ) that was the protector of her siblings did not have to be euthanized, but died 1 1/2 years later. I will continue in a second posting ......

When was your last experience with this nonprofit?

2014

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Rating: 1 stars  

Certainly among the WORST animal control agencies in California, it is difficult not to feel extreme pity for animal under their care and the people they serve. The kennels are crowded and dirty with animals with obviously untreated illnesses and injuries.

I observed a whole block of dogs suffering from sarcoptic mang which is readily and cheaply treatable but highly courageous. When I pointed this out to shelter staff I was told that because they would not recover swiftly enough, these poor animals would be euthanized anyway so it would be pointless to treat them. I offered to do so myself (treatment is a measure dosage of an OTC cattle insecticide but was told I could not because I was not a veterinarian (Iam an epidemiologist). I offered to supply the insecticide to their vet but was told that they contract with vets for specific procedures and would not pay to they dogs injected.

I have personally contacted IVHS several times with complaints animal cruelty and abandonment. IVHS is always reluctant to become involved unless they can garner newspaper coverage.

The staff is notoriously rude and uncooperative. Once I had an escaped dog. They would provide no information over the telephone even though the dog was easily recognizable. I was told to come when the kennels opened in the morning (too bad for those of us with jobs). Then to see the "dead on arrival" list I had to wait on a long line. I suggested to the employee at the incoming receiving desk that it would be more efficient if she obtained this list each day so anyone could see it; she shrugged and said "not my job".

The animals in this td the oversight from the directors so inefficient, it is impossible to recommend that the public it so effectively alienates donate money. I donate every year to Upland and Los Angeles County animal control. IVHS will never voluntarily get a penny from me so long as present administration remains. I actively discourage others from donating as well and I know LOTS OF PEOPLE.

If I had to make changes to this organization, I would...

The administration is inefficient and incompetent. The staff are rude. The directors do not provide oversight.

How would you describe the help you got from this organization?

None

How likely are you to recommend this organization to a friend?

No

How do you feel you were treated by this organization?

Badly

When was your last experience with this nonprofit?

2013

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Sue, I am sorry I did not see this review earlier (when it was written). We are sorry you feel the way you do regarding our organization. I am very perplexed how you could possibly say that kennels are dirty and that all of the animals in our care suffer from diseases and receive no treatment. Our kennel technicians our tirelessly everyday cleaning the kennels inside and out. In fact, the kennels are cleaned and maintained 3 times a day. The stray animals in our care are our first priority and EVERY animal is medically cared for. We have a veterinary staff of over 8 who work day after day providing medical care to the animals. And as far as your comment about mange, I can guarantee you any animal that is diagnosed with mange is treated. We do not turn our back on animals in need. Our Veterinarians conduct shelter animal evaluations twice a day, so you're suggestion that we do not provide treatment is baseless and absurd. In regards to your complaint that we do not respond to complaints of animal cruelty, all I can think is that you're thinking of some other agency. Our animal investigative department is one of the best in state of California and we have the highest animal cruelty conviction rates of any full-service animal welfare organization in California as well. Again, baseless and absurd. We would like to encourage you to reach out and learn more about the real work the Inland Valley Humane Society. Please feel free to contact us at (909) 623-9777, ext. 608 and we will be more than happy to give you a tour, introduce you to our veterinary hospital (which is onsite by the way) and meet with our animal cruelry investioagtors. Sincerely, Inland Valley Humane SOciety & SPCA

Review from Guidestar
Rating: 5 stars  

AFter several failed attempts to catch a loose, scared and injured dog by myself, I called the Inalnd Valley Humane Society. They arrived immediatley and were professional and caring. They caught the poor Sharpei mixed breed and handled him with compassion.

I later inquired to the status of the dog and found out he had a broken leg and was treated by the veterinarians at the HUmane Society. He was fosted back to good health and found a home a few weeks later.

I will support this organization and the wonderful work they do on a daily basis.

I've personally experienced the results of this organization in...

trying to rescue an injured dog.

If I had to make changes to this organization, I would...

Have an 800 number.

Will you volunteer or donate to this organization?

Definitely

How much of an impact do you think this organization has?

Life-changing

When was your last experience with this nonprofit?

2011

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Review from Guidestar
Rating: 5 stars  

Always helpful and willing to go the extra distance to help the animals find new, loving homes. Staff is dedciated and senstive. I will always support IVHS and the work they do.l

I've personally experienced the results of this organization in...

My interaction with the staff.

If I had to make changes to this organization, I would...

Make microchipping mandatory for all adoptions

How would you describe the help you got from this organization?

Life-changing

How likely are you to recommend this organization to a friend?

Definitely

How do you feel you were treated by this organization?

Very Well

How did you find this group?

FRom news coverage

When was your last experience with this nonprofit?

2010

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