Humane Society of Austin & Travis County

Rating: 5 stars   11 reviews

Issues: Animals

Location: 124 W Anderson Ln Austin TX 78752 USA

Mission: The Austin Humane Society (AHS) offers comprehensive, humane, life-saving animal services, transforming the lives of animals and those who love them. Because we believe homeless animals deserve a chance to thrive in a loving environment, we offer innovative, nationally recognized programs that save the lives of thousands of dogs and cats each year. AHS’ approach to addressing animal homelessness encompasses both finding animals homes through adoption as well as preventing future homelessness through spay/neuter programs.

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Community Reviews

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Rating: 5 stars  

I have been a volunteer with AHS since March 2009, after being a financial supporter for many years. I now train new volunteers in the CAT program, and think that AHS is one of the best shelters anywhere. The staff is incredible, the volunteers amazing, and the animals, well, of course the animals are so very deserving of all we do for them. I am so proud to be part of this incredible group. I love helping people find the perfect pet, and love helping the animals find forever homes. Hooray AHS!!

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If I had to make changes to this organization, I would...

Expand the facility. Space is tight.

Would you volunteer for this group again?

Definitely

For the time you spent, how much of an impact did you feel your work or activity had?

Life-changing

Did the organization use your time wisely?

Very Well

Would you recommend this group to a friend?

Definitely

When was your last experience with this nonprofit?

2013

1 previous review
Rating: 5 stars  

I have been a volunteer with AHS since March 2009, after being a financial supporter for many years. I now train new volunteers in the CAT program, and think that AHS is one of the best shelters anywhere. The staff is incredible, the volunteers amazing, and the animals, well, of course the animals are so very deserving of all we do for them. I am so proud to be part of this incredible group. I love helping people find the perfect pet, and love helping the animals find forever homes. Hooray AHS!!

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Would you volunteer for this group again?

Definitely

For the time you spent, how much of an impact did you feel your work or activity had?

Life-changing

Did the organization use your time wisely?

Very Well

Would you recommend this group to a friend?

Definitely

When was your last experience with this nonprofit?

2012

Rating: 5 stars  

AHS is the best! This group spays or neuters our feral kitties at no charge. We do donate to them and also leave a donation at the time they fix our kitties in our neighborhood! This group is helping to lessen the tragedy of animal overpopulation!

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How would you describe the help you got from this organization?

Life-changing

How likely are you to recommend this organization to a friend?

Definitely

How do you feel you were treated by this organization?

Very Well

When was your last experience with this nonprofit?

2013

Rating: 5 stars  

Got one of the greatest kitties ever from here. They were very patient with me and allowed me to meet as many kitties as I wanted to! They have small rooms where you can spend time with the animals and get to know them. They are also very knowledgeable about the animals, and were a great help in matching me up with a kitty whose personality was just what I was looking for (very loving and friendly!). I have visited to drop off donations, and also volunteered there in the past. The space is always clean and inviting, the animals are in great shape, and you can really tell they care very much. Can't say enough good things about them!

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How would you describe the help you got from this organization?

Life-changing

How likely are you to recommend this organization to a friend?

Definitely

How do you feel you were treated by this organization?

Very Well

When was your last experience with this nonprofit?

2011

1 previous review
Rating: 5 stars  

I went to this Humane Society looking for a new cat friend in my life. I had looked over their web site and had a few cats in mind when I got there. I spent time with the cats I had "previewed" - but they weren't the right fit for me. I spoke with several people there (I am thinking one was an employee, and one a volunteer) and the woman I believe is a volunteer spoke with me for a while to talk about which cat they had would be the right match for me. There was one cat that I had not looked at really, but they brought her to meet me, because her attitude seemed to be the right fit for what I was looking for. Well, the match was perfect, I couldn't have asked for a better cat. Not only did they assist me in finding the perfect ani-pal, the building was VERY clean, the cat in perfect health (I had her looked at by a vet shortly after adopting, just in case!) and everyone there loved the animals. You could just tell by walking in there they all believed in what they were doing and were helping all of their customers with a smile and great advice. Wonderful experience!!

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I've personally experienced the results of this organization in...

every aspect of my life. The cat they helped to match up with me has been an absolute joy.

If I had to make changes to this organization, I would...

Possibly extend adoption hours, other than that, I can't think of anything.

How would you describe the help you got from this organization?

Life-changing

How likely are you to recommend this organization to a friend?

Definitely

How do you feel you were treated by this organization?

Very Well

How did you find this group?

Internet

What, if any, change in your life has this group encouraged?

Placed an animal companion with me.

Rating: 5 stars  

I am so happy with the employees of the Austin Humane Society! They helped me to find a wonderful dog. They are very professional and happy to please. They also seem to know the personality of the animals in their care. AHS will always be my recommendation to anyone searching for a new four-legged family member.

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I've personally experienced the results of this organization in...

Looking to adopt a family dog.

If I had to make changes to this organization, I would...

Wish there were more volunteers and a bigger building.

Rating: 5 stars  

We just our third cat from AHS. He is a special needs kitty as was our previous one. We received his complete medical history before we completed the initial paperwork and asked AHS to send his x-rays to our vet before we finalized the adoption. This let us all know what we might expect. The vet partnerships the AHS has established gave us much more information ahead of time than we had on our last adoption just 18 months ago.

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I've personally experienced the results of this organization in...

adoptions and volunteering

If I had to make changes to this organization, I would...

work on retaining animal support staff

How likely are you to recommend this organization to a friend?

Definitely

How do you feel you were treated by this organization?

Very Well

Rating: 5 stars  

The Humane Society not only helps animals find forever homes, they help the people do a better job caring for their pets. We've had at least 3 of our dogs go through the Humane Society obedience classes. These classes were helpful especially with one dog that was a bit of a b*tch. We've supported the Humane Society and their great work.

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I've personally experienced the results of this organization in...

better training for me and my dogs.

If I had to make changes to this organization, I would...

continue to do more outreach events but provide a little more detail about what will be happening and when.

Rating: 5 stars  

My husband and I are very happy to be donors for this awesome caring group. We have been down there several times to check out their cats . I like to know how they are being treated and where my money is going. I am very proud of the fact they are a No kill shelter and hope to make and keep Austin a no kill city.

I will continue to give for many years to come.

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I've personally experienced the results of this organization in...

Was looking for a fur-baby at one time and they helped us to understand what kind of cat fit our family. That is why I donor now .

If I had to make changes to this organization, I would...

there are no changes I would make .

Was your donation impactful?

Likely

How likely is it that you would recommend that a friend donate to this group?

Definitely

How likely are you to donate to this group again?

Definitely

What specific problem, purpose, priority, or project prompted your gift?

There was no one issue that prompted me to help AHS .. I am a cat lover and since I am at the limit of cats I can take care of . What better way to still help by donating so others get the care they need.

Why did you make your donation at this time?

we try to donate each month .

What would you tell others about this organization?

If you are in need of a cat/dog , please go here , they will help you to pick the right one to fit your family .

When was your last experience with this nonprofit?

2010

Rating: 5 stars  

I started using the AHS feral cat TNR program from it's inception in 2007. Shortly thereafter I stopped doing trapping until recently. Wow - the free feral TNR clinic at AHS has evolved into a very smooth and well oiled process!!! I was so impressed at how they had made changes and updates until the procedure was easy, effortless and quick!! AHS seriously needs to write a procedure manual for other shelters, rescues or clinics to follow when starting up their own feral TNR clinics. MAJOR props to Leticia who was there when the program started in it's infancy and went through all the growing pains to get it to the grand product it is today. Amazing!!! Austin is truly lucky to have AHS and to have the free feral TNR clinic.

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I've personally experienced the results of this organization in...

I worked there briefly between jobs as well as used the free feral TNR clinics. I borrowed traps from them in my trapping efforts. I've donated items to them. AHS does amazing work and I cannot stop singing their praises.

If I had to make changes to this organization, I would...

I can't think of a single thing. They are constantly reviewing their procedures and making adjustments when they see something that could be/run better, whether it be for the animals, the staff or the public. They have a great group of leaders over there and I have nothing but respect for them.

Rating: 5 stars  

I web for the Fathers Day special for a kitten. They were very knowledgeable and kind. Their judgement call the only one for a first time pet owner was perfect! I plan on adopting again soon! I highly recommend AHS!

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I've personally experienced the results of this organization in...

Austin

If I had to make changes to this organization, I would...

Have hours open on Tuesdays.

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