Hebrew Home Of Greater Washington, Inc.

Rating: 3.67 stars   3 reviews 48

Issues: Health, Religion, Seniors

Location: 6121 Montrose Rd Rockville MD 20852 USA

Mission: What began as a volunteer effort in 1910 has grown into an extensive campus offering retirement housing, assisted living, state-of-the-art nursing and rehab care, and other services for seniors and their families. Today, more than 1,000 people make our campus their home, and rely on the Charles E. Smith Life Communities for sophisticated inpatient rehabilitation, specialized Alzheimer''s care, nursing home services, senior housing, assisted living and outpatient medical care. We are also serving younger adults recovering from prolonged illnesses. Our programs are open to all in the community.
Programs: The Hebrew Home of Greater Washington offers: on-staff full-time physicians, 24-hour nursing care, physical, occupational and speech-language therapy, social work services for residents and families, special diets and kosher meals, extensive activities, religious services, housekeeping, laundry, beauty parlor, banking services, plus dedicated volunteers. Affiliated with the Home are Ring House and Revitz House offering independent living, the new Landow House offering assisted living, Hirsh Health Center offering outpatient medical and rehab services, and our respected Research Institute.
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Community Reviews

Rating: 5 stars  

To all concerned with Mary W., my wife of 57 years and a stroke rehab patient at your facility from August 8 to September 30, 2011.

For myself, and on her behalf and our family, I wish to express our deep appreciation for the skilled treatment and loving care she received from all members of your staff. She is now receiving home care rehab with every prospect for a full recovery over time. That outcome in large measure is due to the excellent therapy, encouragement and treatment she received at the Hebrew Home where everyone (doctors, nurses, therapists, aides (including kitchen workers) seems to wear (as a trademark?) a warm smile and have sincere empathy for all patients.

With heartfelt thanks,
Bob W.

How would you describe the help you got from this organization?

Life-changing

How likely are you to recommend this organization to a friend?

Definitely

How do you feel you were treated by this organization?

Very Well

When was your last experience with this nonprofit?

2011

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Rating: 5 stars  

On behalf of the family of the late Leona C, I would like to thank you for the expert and professional service given to her during her stay at the Hebrew Home. During my visits to the Home, I found the staff courteous, well-trained and attentive to her needs. In particular, I would like to thank the staff on 3 east for all they did in keeping me aware of any health issues related to her condition and the sensitive and professional manner in which they were handled. Knowing that she was in such professional care was a blessing and for this I will always be grateful.
-Isaac C.

I've personally experienced the results of this organization in...

Great satisfaction

If I had to make changes to this organization, I would...

None

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Review from Guidestar
Rating: 1 stars  

9 people found this review helpful

More than 10 years ago a group of interested citizens who had friends and/or relatives residing in the Hebrew Home formed a group to help improve care residents' were receiving. It was a groups composed of university professors of nursing and other professionals in the field along with very concerned parties. Unknown to the group the Hebrew Home used funds to hire a detective agency to "find dirt" on these individuals by searching their trash, and investigating their private business. About two years ago this was exposed in the Jewish Forward, the Washington Post, and the Washington Jewish Week. The Hebrew Home has glossed over this issue, insinuating that too much time has passed to even look into this issue or to apologize to involved individuals. Care at the Home is less than mediocre, although there is lots of hype about how good it is. "God pity" the poor people who live there.

If I had to make changes to this organization, I would...

Diversify staff, send in objective investigators unknown to staff, emphasize the importance of humane and timely care.

If this organization had 10 million bucks, it could...

Hire better prepared and more motivated physicians and nursing personnel

Ways to make it better...

Staff spent less time socializing and more time with patients. The homogeneous staff makes it hard to break the mold of sub standard care. It is like breaking a code of behavior that advocates doing less rather than more for patients.

In my opinion, the biggest challenges facing this organization are...

Poorly motivated staff, who are not caring enough about the residents for whom they are responsible. Lack of a diversified and well educated nursing staff.

One thing I'd also say is that...

The nursing department is too weak. Social work dominates. Nursing staff need better prepared and more motivated personnel coming from diverse backgrounds.

How frequently have you been involved with the organization?

About every week

When was your last experience with this nonprofit?

2009-1-01

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