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Goodwill Industries International, Inc.

Rating: 2.67 stars   3 reviews 1,419


15810 Indianola Dr Rockville MD 20855 USA


Founded in 1902, Goodwill Industries’ primary mission is to provide people with disabilities and other barriers to employment with job training and career services that will enable them to secure productive and competitive jobs. Goodwill Industries’ 207 member organizations span 24 countries and have helped more than six million people through a broad range of programs and services.


Our Results for 2008: * People served through employment and training programs: 1,525,451 * Workforce development services provided: 10,490,787 * People who earned a job with Goodwill’s help : 172,317 * Estimated total earnings of people who earned a job with Goodwill’s help: $2.3 billion * Personal and family support services provided: 18,534,362 * Total revenue generated by Goodwill organizations: $3.28 billion * Total revenue spent directly on programs: 84 percent * Total number of donors (includes repeat donations): 64.4 million * Total number of retail stores: 2,324

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Reviews for Goodwill Industries International, Inc.

Role: General Member of the Public
Rating: 2 stars  

Some of their prices are higher than in Walmart new. I used to purchase a lot but not anymore. With coupons and special sales in regular stores is better than in Goodwill right now. They need to review their prices.

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Review from Guidestar
Rating: 1 stars  

7 people found this review helpful

I am NOT a paid representative of Goodwill. I have made donations to Goodwill to be used for the benefit of less fortunate people. I have learned that the CEO plus the district heads earn more than $3 million, let alone all the other employees. That's a lot of donations and sales that goes to something other than the purpose for my donating.

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Rating: 5 stars  

3 people found this review helpful

As the national spokesperson for Goodwill and the Donate Movement, I have been in a unique position to partner with many members of the management team and see firsthand what a quality, caring organization this truly is. I am so impressed with everyone I come in contact with at the national office, and am impressed too with the CEOs and marketing professionals I've met from the member agencies all across North America. Goodwill has been around for over 100 years, reclaiming the value of both things and people, as the founder Edgar Helms said long ago.

I've personally experienced the results of this organization in...

witnessing the quality work that quality people do every day to help those with barriers to employment

If I had to make changes to this organization, I would...

open as many Goodwill agencies as possible to help even more people in this economy.

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For the time you spent, how much of an impact did you feel your work or activity had?


Did the organization use your time wisely?

Very Well

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How did this volunteer experience make you feel?

One of the most fulfilling things I have ever been involved with!

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