Arc of Orange County, Inc.

Rating: 4.17 stars   6 reviews

Issues: Disabilities, Health, Human Services

Location: 208 North Columbia Street Suite 100 Chapel Hill NC 27514 USA

Mission: The Arc works with and for people with developmental disabilities to promote full participation in all areas of life in our community. The Arc seeks to accomplish this through advocacy, education, and collaboration, as well as through provision of quality supports to individuals with developmental disabilities and their families.

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Community Reviews

Rating: 1 stars  

The Arc of Orange has become a medicaid business, primarily. They provide medicaid services, which they bill medicaid for and pay their salaries. They do little for the handicapped. They appear to do little fundraising. By maintaining their tax free status as a nonprofit, they avoid the appropriate business taxes.

How would you describe the help you got from this organization?

None

How likely are you to recommend this organization to a friend?

No

How do you feel you were treated by this organization?

Badly

When was your last experience with this nonprofit?

2011

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Rating: 5 stars  

The Arc of Orange is highly dedicated to improving the lives of a highly vulnerable and often "invisible" group of people--children and adults with intellectual disabilities. In helping these individuals the Arc of Orange not only provides stimulating activities but also needed relief to their care-givers. In addition, by bringing disabled people out into the community for their activities (e.g., volunteer work and play) they make us aware of their value and dignity. Even if people with intellectual disabilities cannot always express themselves fully, they are equal members of our community.

I've personally experienced the results of this organization in...

My son has benefited from their services for many years. The Arc virtually saved our family during a year of crisis when our son with struck with a mental illness, on top of his intellectual disability. The Arc of Orange was also a crucial intermediary several times with the local school system, advising educators on ways to manage our child's behavior.

If I had to make changes to this organization, I would...

The Arc might benefit from stronger connections with the local policy and political community as part of its effort to explain its mission and make plain the needs of the people it serves.

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Rating: 4 stars  

My wife and I have 3 special needs children. We relocated from another state to the Chapel Hill area of North Carolina 12 years ago. We did some internet research and made some phone calls and decided that the Orange County area was the best choice for us.

At first we used the services of another organization to help us with our kids. While the other care organization had great employees, their community inclusion and employee retention was lacking. After a few years, we made the decision to change care providers to the ARC of Orange County. The ARC and it's employees go out of their way to ensure that our kids have social activities and a life outside of their rigorous therapy routines.

In addition, they give my wife and I something that is more precious than gold...Time away from our kids without the constant voice in the back of our heads that says "I wonder if the kids are alright?" We know that the workers are not only responsible ones that do what is required, but loving ones that have a personal interest in their well being.

The ARC offers support to help the kids with daily life skills such as personal care. They also work on community goals such as riding a bus, crossing a street and going to the library.

Separately they provide respite services (IE time away from your kids) My wife and I have a semi-regular night out where we can go to dinner and a movie. 12 years ago this was nothing more than a fantasy.

While we always had a small amount of family and friend support with our kids prior to signing up with the ARC, we never could have imagined the type and quality of assistance we now receive.

I HIGHLY recommend the ARC to other families who are struggling with special needs kids.

I've personally experienced the results of this organization in...

As a direct result of the support and services I get from the ARC, my children can now function in society at an acceptable level. They understand basic life skills and safety.

If I had to make changes to this organization, I would...

Ask the state government to increase funding so that all parents could experience the quality of service we receive.

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Rating: 5 stars  

If not for the ARC of Orange County my son would not be able to live in the community. They saved him from lifge in an institution! Their care and concern for him as a person is beyond measure.

I've personally experienced the results of this organization in...

My son has increased his ability to live independently.

If I had to make changes to this organization, I would...

Increase the size and staff. The need is never ending.

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Rating: 5 stars  

I've never had the pleasure to work with an organization as supportive and influential in the community as the Arc of Orange County. I am currently a second year student at the University of North Carolina at Chapel Hill and I got involved with the Arc as a Community Partner less than a year ago.

The staff worked to place me with a compatible family and child. I worked with a 10 year old boy once a week. We often hiked, took rides in the car, listened to music, sang, and laughed. I never would have met this amazing little boy or his incredible family if it weren't for the Arc of Orange County. This family and child have taught me so much about persistence, perseverance, and faith in life.

This is an incredible organization with dedicated staff, volunteers, and clients. They work hard to suit the needs of those they serve as well as those who have chosen to serve this organization through community service. I would recommend volunteering for this organization to anyone who wants to meet great people, learn about themselves, and shed light on the social issue of disability in our community.

I've personally experienced the results of this organization in...

I volunteered at a family night at the Arc's major fundraiser for the year. Clients and their families came and I got to see first hand their love for this organization and it's staff. They were all so appreciative, excited, and truly wanted to help better the organization. I believe that the words, laughter, dedication, and smiles of the people served by the Arc really show the true impact of this amazing organization on the community.

If I had to make changes to this organization, I would...

I would help to find more volunteers to enlarge the Arc family. The organization can only help so many people with limited volunteers and funds. I would publicize the organization more to extend the impact of the work done under the umbrella of this fabulous organization.

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Rating: 5 stars  

I have had a great experience working with Arc of Orange County. The volunteer coordinator, Susan Chandler, does such a nice job of keeping up with volunteers and our experiences. Currently I am a part of the community connections program, and am extremely happy with the communication that has happened between myself, the family of the individual(my new friend), and Susan. We are allowed flexibility and given great support and encouragement. This experience has benefited both myself and my new friend by allowing us to have the opportunity to hang out once or twice a month and do something fun. We are able to learn from each other, laugh, and participate in fun activities. It's been such a blessing to have the Arc of Orange County in my life, and I am impressed with the services and support given by full time staff, and humbled by the appreciation I see in the families and volunteers who benefit from their services.

I've personally experienced the results of this organization in...

This experience has benefited both myself and my new friend by allowing us to have the opportunity to hang out once or twice a month and do something fun. We are able to learn from each other, laugh, and participate in fun activities. It's been such a blessing to have the Arc of Orange County in my life, and I am impressed with the services and support given by full time staff, and humbled by the appreciation I see in the families and volunteers who benefit from their services.

If I had to make changes to this organization, I would...

I wouldn't make any changes!

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