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Angels On Wheels Animal Rescue Nfp

Rating: 2.88 stars   17 reviews 963

Address:

3611 Lawrence Dr % Susan Pratl Naperville IL 60564 USA

Mission:

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Reviews for Angels On Wheels Animal Rescue Nfp

Role: General Member of the Public
Rating: 1 stars  

2 people found this review helpful

I wouldn't recommend. Susan is rude as previously stated by other people on here looking to adopt. Susan is "thorough" to the point of being acusitory, shes way out of line. These are animals who need a good home, food, water, and love. Susan i encourage you to figure that out. Good luck to you and soon your soon to be 1 star business.

 
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Role: General Member of the Public
Rating: 1 stars  

2 people found this review helpful

Seems they would rather let their animals sit in the shelter than adopt them out to people who would love and take care of them. What a shame

 
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Rating: 5 stars  

1 person found this review helpful

My family has always rescued our pets. We have adopted both cats and dogs through numerous rescues. Our last adoption was through Angels on Wheels and was a great experience. Susan was very thorough and made sure we were who we said were, verified our address and our references. I was completely impressed with how thorough they were in making sure their animals went to the right home. Not every home is right for every pet. I was so impressed with the good work they do and how hard they work as volunteers that I felt compelled to become a foster. It has been an absolutely wonderful experience. I have been a foster parent for angels on wheels for several years. I have had the pleasure of fostering both cats and dogs of all sizes, ages, and breeds. This rescue goes above and beyond for each and every animal making sure they have the best healthcare and go to the best home possible. It is never an easy decision to deny an application but once we have had these pets in our homes and have gotten to know them there are times that it is clear that a particular applicant is just not be the right home for this pet. This is a truly amazing and caring organization, I highly recommend them for anyone looking to adopt.

 
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Rating: 5 stars  

Susan and the Foster parent for Angels on Wheels was amazing! They got back to us quickly, and answered every question for us. They also followed through on calling our referrals, which made me feel that they really did care to find a good home for their pets. I would recommend Angels on Wheels to anyone!! I know if we are ever looking for another addition to our family, we will be sure to use them!!

 
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Role: General Member of the Public
Rating: 5 stars  

Angels On Wheels is wonderful!! They care about where pets are placed, and that the adopter is a good match for their new furbaby.... Susan goes above and beyond for the wellbeing for the animals in the rescue.
Marcy Givens

 
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Rating: 5 stars  

We adopted 2 puppies in May 2015. We only had the intention of adopting one but couldn't separate brothers! The adoption process was very smooth and quick. Our foster family was wonderful to work with and we still stay in touch. They took care of the puppies since they were 2 pounds and love to see them now at 40!! The puppies have been a great addition to our family and we're thrilled to help these orphaned pups!

 
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Rating: 5 stars  

I'm a foster through angels on wheels and have had the pleasure of seeing first hand how wonderful this organization is. Everyone I have met who volunteers has only the best interests of the pets at heart. The woman who runs the organization would save every dog, cat, animal out there, if it were possible. I've fostered through other organizations and this one by far is the best. I appreciate that she won't just let anyone come in and adopt a new pet without verifying that they would be a good fit for the pet and the pet they are interested in is a good fit for them. If you want to foster for or adopt from an organization that wants only the best for these animals, one that loves every animal it takes in and will take the time it needs to get to know the animals and their personalities, then you have found it with Angels on Wheels!

 
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Rating: 5 stars  

1 person found this review helpful

I had a wonderful expierence dealing with this rescue organization. They were very thorough with their screening process trying to match the right dog/ cat to the interested family. They do vet checks, house checks and and personal reference checks. Their first and foremost concern is the animals. I love that they put their animals first. The person I dealt with, Susan Pratl, was very precise and professional. She knows her business and runs the rescue organization with the utmost concern for the animals she has saved. The adoption process was done in a timely manner.
I'm very happy with my dog Gilbert and Angels on Wheels. Thank you so much for saving my baby.

 
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Rating: 1 stars  

5 people found this review helpful

The person responding to the emails is very short and rude. My husband and I filled out an application and the response we received was crazy. No questions (as she continually wrote in the emails that she was asking questions) and then on top of that made quick judgments without even asking answers from the people who are trying to adopt. I literally wanted to tell her to "F*** off and who do you think you are? You do not know people who are applying". Making judgments on people is crazy especially when they just want to provide a home for a pet. I would totally not waste the time. It is like a doggie prison for these dogs.

 
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Review from Guidestar
Rating: 1 stars  

6 people found this review helpful

Whoever handles their email is incredibly rude. We inquired about a dog that was posted through petfinder.com and received a very snarky email back, implying all of our questions should have been answered through the bio (which none of our questions were).

These are the types of people who encourage individuals to buy from pet stores and breeders rather than rescues. Donate your time and money elsewhere!

 
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