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Nonprofit Overview

Mission: To serve disabled persons

Programs: Direct services including durable medical equipment loan program, hearing aid program, assitive technology program, wheelchair maintenance & repair program & ada compliance program.

Community Stories

1 Story from Volunteers, Donors & Supporters

Client Served

Rating: 1

It’s a shame that companies taking advantage of disabled people are allowed to prosper. I went to Access to Independence in December, 2015. I needed new batteries for my power chair. They told us we would have to deal with the insurance company because they had been burned in the past. I needed the batteries, so we proceeded. The charge was $915. I have 2 insurance companies, Anthem and Medicare. I processed the paperwork. I was surprised when the Anthem paperwork came through. The allowable charges were only$651.70. I contacted Access to Independence and told them they were only allowed to charge $651.70 and they owed me $236.30. I sent this via email. The manager called my wife and had her in tears. He said the higher price was the cash price and since I didn’t have a prescription I didn’t get the lower price. So they lied in December and now they have changed their story. Had they said this in December, my doctor would have provided whatever they wanted. I offer to provide them a prescription after the fact, but now they’re not even answering my email. Anthem processed my reimbursement without a prescription. Medicare processed my reimbursement without a prescription. So these crooks got their money up front, I did the insurance paperwork, I waited 3 months for a check and they want to charge more? I should get a discount. Obama should have gone after the medical providers, not the insurance companies. What a rip-off. We also checked out their lift chairs. They are about double the price of Sam’s Club. Save some money, shop elsewhere.