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Review for Second Step, Inc., Newtonville, MA, USA

Rating: 5 stars  

I found The Second Step in the phone book, when I was desperately trying to extricate myself from my abuser. After many, many phone calls with dead ends, (most agencies could offer only short-term emergency shelter) I found a warm voice on the phone that truly understood my needs. The woman on the phone identified my immediate needs, and have helped through the long term. The Second Step's approach to helping is a holistic, all-encompassing and research-based.

Healing from abuse takes time, and The Second Step honors that. The innovative Community Program took me under their wing and have never let me fall. With their support; I have been able to go back to school, move to a safer area and ensure that my child has her educational needs met. Their IMAGINE mentoring program has provided me with caring mentors, giving me connection to the community that I would have never been able to form on my own. Domestic violence is isolating, but with The Second Step I have connected with other women that have been through similar situations. I don't feel alone.

The Second Step has empowered me in more ways that I can possibly describe here. The sum total of their impact and involvement in my life as a Survivor of domestic abuse has been immeasurable. I proud to be part of such a caring, committed and empowering organization.

I've personally experienced the results of this organization in...

see above.

If I had to make changes to this organization, I would...

ensure the organization's viability as an exemplary model of sustainable and innovative programs for survivors of domestic abuse.

How would you describe the help you got from this organization?


How likely are you to recommend this organization to a friend?


How do you feel you were treated by this organization?

Very Well

How did you find this group?

I found them in the phone book.

What, if any, change in your life has this group encouraged?

See above.

When was your last experience with this nonprofit?


Role:  Client Served & I am a client and volunteer.