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Grateful Daughter

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1 reviews

Review for The Humane Association Of Wilson, Lebanon, TN, USA

Rating: 5 stars  

My elderly mother adopted her cat from New Leash on Life and it has changed her life. It gives her a reason for getting up every day. The staff at New Leash on Life made the experience so positive. They were kind, patient and understanding. They made my mother feel like she was special because she was adopting a cat. You could tell they cared about the cat.

I was in the shelter 7 or 8 years ago and I couldn't believe how much better it looks now. Yes, it is still an old building that should be replaced but it looks like the staff takes pride in it and does everything they can to make it as comfortable as possible for animals and as pleasant as possible for the public.

Does the staff always do everything perfectly, probably not, but I can say in the case of my mother, they were the best.

I've personally experienced the results of this organization in...

In the improved appearance of the shelter.

If I had to make changes to this organization, I would...

The change I would suggest is not to the organization but to the way the community supports them. I really feel like New Leash on Life is taken for granted and not shown the appreciation they deserve.

Role:  Client Served & Help my elderly mother when she adopted cat.