My Nonprofit Reviews
Review for World Wildlife Fund, Inc., Washington, DC, USA
Today, I received my WWF donation package. I usually don't write feedback but this time I need to because WWF need to be MORE adaptable and understanding. I adopted an owl from the animal adoption and it is perfect. However, the appraisal section, WWF need to IMPROVE their APPAREL section MAJORLY. The t-shirt side chart is WRONG... instead of the 'S' size to be 17' chest as they "claimed" to be , turns out it was 14'. I called for an exchange as the size was not right. The staff only told me they don't exchange because of covid. Seriously, if WWF can send their item , we should too! Everything is in contacted anyways. Unless everything is virtual. It is the stupidest policy I ever heard so now I need to stretch my t-shirt myself at home. In addition, DO NOT get the FACE MASK , because it's faultly advertised as a "STICK ON" but is actually "STRINGS ON" (unless you like strings) ...I wonder what kind of staffs do they employ in the apparel section. They NEED to fix their measurement chart and imaging.
Hope that helps, avoid the apparel section if you can.
Other than that, good charity cause for the animals.