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Review for Meals on Wheels of Albuquerque, Albuquerque, NM, USA

Rating: 1 stars  


This is an awesome great non-profit with a great cause! Not only serving people meals but also a friendly face. Dog and cat food are yet another perk that can be obtained through this program! I used to work for Meals on Wheels up until a year ago. The volunteers are some of the best people I have ever met, and I will forever be thankful I got to work with them and learn from them! So, thank you amazing people for all you do!

However, as an ex-employee, I will have to tell you it is not amazing working for Robin, Soozie and Gabe. The day I was hired by Robin and Soozie, I was told we were a team and we all helped each other. In my two years working at MOW, I never got help from management, even at my busiest. This went for my other co-workers as well. Robin, Soozie and Gabe would often have ‘important’ closed-door meetings during our busiest hours. Also, during my two years at MOW I was harassed by a man, while at work; I asked for help from Robin, Soozie and Gabe but never received it. I never got lunch breaks. At the end of the day there was usually a lot of food waste due to improperly scaled recipes and off number counts. If someone called in for PERSONAL reasons, Soozie would tell the whole kitchen why they were gone that day. Robin said racist and uncalled for comments on multiple occasions. Gabe and Soozie used ingredients from the walk-in for their own wedding and broke the nepotism workers rules on multiple occasions- calling in on the same days, leaving early together for dentist/ doc apps... No one was ever reprimanded for anything I stated above!!

My biggest issue I had working at MOW was their "chain of command". I 100% understand why there is a chain of command and how they are used, but they only work if used properly. Which Soozie and Gabe did not do. And as my direct managers, they were who I went to for my issues. In turn, it is their job to go tell Robin and come up with a solution/ figure something out. For about 3 months, an issue was persisting, and my only option was telling Soozie and Gabe. At the end of the day, I assumed that this issue was being brought up to Robin and would soon be resolved. During these three months, I was tense, but quiet and kept working hard. Until one day I had had enough. The issue was brought to Robins attention. We had to sit down, and she realized Soozie and Gabe weren’t relaying this issue I was having. Robin apologized to me for their actions. After this day, working with Gabe and Soozie became increasingly worse. And I don’t know if they were reprimanded and just taking it out on me or what but that lasted 6 months. Until I got back from vacation, came into work at 5:30am and they all sat me down and fired me. The reason: “We don’t get along.” That was it!

Anyways a year later, I am still in awe that this happened to me. I even wrote about it in my English class last semester and the teacher offered to post it on the UNM website! Pretty cool, I thought! However, I declined because I respect MOW as a whole organization and my paper would not have reflected positively. But anyways, I am thankful, happy and healthy now and I hope everyone at Meals on Wheels is too!

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