My Nonprofit Reviews
Review for Goodwill Industries of Central Texas, Austin, TX, USA
Bought & paid for something from this location online on the 11th, had to call on the 17th after sending 2 emails that got ignored after their stated 5 day shipping time had passed to see when it would be shipped and after talking to the manager on duty she said it would go out that day. Sure enough it was marked as shipped on the 17th. To bad it took another 6 days to hit the distribution center. That's a 12 day shipping time not a 5 day. Very poor customer service. And for clarity I didn't purchase a crystal piano, it was some scrap gold. A small envelope. Print Label. Tape label. Put in outgoing mail. Done. 5 mins.